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“Grateful for our stay at Hampton Wilkes-Barre!”

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Hampton Inn & Suites Wilkes-Barre
Ranked #1 of 21 Hotels in Wilkes-Barre
Certificate of Excellence
Reviewed May 19, 2013

We were here for an overnight stay attending a family member's wedding. The hotel was booked as this was the graduation weekend from the local colleges. We were warmly greeted by the friendly and helpful personnel. Our elderly aunt ran into some medical issues and needed some attention, ex. a refrigerator and microwave as some of the hotel rooms do NOT have these items (we were quite shocked) as ours did. " Janet" (hope we got her name right) from the front desk brought these heavy items up personally STAT! The staff was very concerned and tried to help in every way. We really did appreciate their care and concern.
When we travel to Wilkes Barre we stay at either this hotel or the Hilton Garden Inn located right down the street. The full breakfast in the AM is really good too. Thanks so much to the staff of Hampton Wilkes-Barre!

  • Stayed: May 2013, traveled with family
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Thank CrownPoint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff F, General Manager at Hampton Inn & Suites Wilkes-Barre, responded to this reviewResponded May 23, 2013

Thank you for taking the time to comment on your visit and kind words regarding at our Hampton Inn & Suites located in Wilkes-Barre, Pennsylvania. I am very proud of our team and know each member is committed on making every visit an enjoyable experience for our guests. It is very rewarding when I find their efforts were recognized and you left with a pleasant memory. I will share your comment with our entire team
We know you have many choices when making your travel plans and value your decision to stay with us. We continually strive to make improvements in service and accommodations and dedicated in exceeding the expectations of each of our guests. I am very interested if you might share any thoughts regarding how we may have made your visit perfect. Perfection is our goal.
I look forward to hopefully see you whenever your travel plans bring you back our way.
Sincerely,
Jeff Foster
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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677 - 683 of 787 reviews

Reviewed May 19, 2013

I initially stayed at this Hampton in August 2012 when I visited my dad for two weeks. Family circumstances required me to extend my stay into September and it eventually ran to 18 days. During that visit, the staff was continually courteous and helpful and made the extension of my reservation as easy as possible. This great experience led me to book my recent stay there in May. This time I brought my wife, and we both had a wonderful stay. The staff again was courteous and very helpful, and in one case they even provided concierge-type service (finding us a local notary) that I don't really expect from a hotel of this level. The rooms were clean and quiet with excellent internet access. The Wilkes-Barre Hampton will be my first option when booking future travel to the area.

  • Stayed: May 2013, traveled as a couple
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Review collected in partnership with Hampton
1  Thank Thomas D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff F, General Manager at Hampton Inn & Suites Wilkes-Barre, responded to this reviewResponded May 23, 2013

Thank you for taking the time to comment on your visit and kind words regarding at our Hampton Inn & Suites located in Wilkes-Barre, Pennsylvania. I am very proud of our team and know each member is committed on making every visit an enjoyable experience for our guests. It is very rewarding when I find their efforts were recognized and you left with a pleasant memory. I will share your comment with our entire team
We know you have many choices when making your travel plans and value your decision to stay with us. We continually strive to make improvements in service and accommodations and dedicated in exceeding the expectations of each of our guests. I am very interested if you might share any thoughts regarding how we may have made your visit perfect. Perfection is our goal.
I look forward to hopefully see you whenever your travel plans bring you back our way.
Sincerely,
Jeff Foster
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 17, 2013

Before booking a hotel, we read all the reviews on this hotel. As the number one hotel in WB, we had high expectations and were not disappointed! The entire staff was friendly at all times and ready to assist with any question or concern. The hotel provided a complete breakfast, with breads, eggs, sausage, cereal, milk, fruit, juice, coffee, etc. We never had to go out to eat in the mornings. If you prefer to eat breakfast out, the hotel is located near several restaurants and Wegman's (grocery store). For a quick lunch we drove over to Wegman's and grab food from their take out section! Our room was a good size, the king bed was extremely comfortable, and the bathroom was clean and looked new. The internet was easy to access and available at all times. I have nothing bad to say about this hotel.

  • Stayed: May 2013, traveled as a couple
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1  Thank Tinley8283
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff F, General Manager at Hampton Inn & Suites Wilkes-Barre, responded to this reviewResponded May 23, 2013

Thank you for taking the time to comment on your visit and kind words regarding at our Hampton Inn & Suites located in Wilkes-Barre, Pennsylvania. I am very proud of our team and know each member is committed on making every visit an enjoyable experience for our guests. It is very rewarding when I find their efforts were recognized and you left with a pleasant memory. I will share your comment with our entire team
We know you have many choices when making your travel plans and value your decision to stay with us. We continually strive to make improvements in service and accommodations and dedicated in exceeding the expectations of each of our guests. I am very interested if you might share any thoughts regarding how we may have made your visit perfect. Perfection is our goal.
I look forward to hopefully see you whenever your travel plans bring you back our way.
Sincerely,
Jeff Foster
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 14, 2013

We usually stay at a Hampton when we travel and they are all great. This hotel is even better than usual, extremely clean and a great staff! The breakfast was fresh and delicious. It's everything we want in a hotel. Can't wait to return someday.

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hampton
1  Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff F, General Manager at Hampton Inn & Suites Wilkes-Barre, responded to this reviewResponded May 23, 2013

Thank you for taking the time to comment on your visit and kind words regarding at our Hampton Inn & Suites located in Wilkes-Barre, Pennsylvania. I am very proud of our team and know each member is committed on making every visit an enjoyable experience for our guests. It is very rewarding when I find their efforts were recognized and you left with a pleasant memory. I will share your comment with our entire team
We know you have many choices when making your travel plans and value your decision to stay with us. We continually strive to make improvements in service and accommodations and dedicated in exceeding the expectations of each of our guests. I am very interested if you might share any thoughts regarding how we may have made your visit perfect. Perfection is our goal.
I look forward to hopefully see you whenever your travel plans bring you back our way.
Sincerely,
Jeff Foster

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2013

Stayed 3 nights with a group for a local sporting activity. Desk personnel
were super on check-in and extremely helpful with suggestions and
directions to local establishments. On return to the area, will definitely
consider staying again.

  • Stayed: May 2013, traveled with friends
    • Value
    • Location
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1  Thank pappynmimi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff F, General Manager at Hampton Inn & Suites Wilkes-Barre, responded to this reviewResponded May 23, 2013

Thank you for taking the time to comment on your visit and kind words regarding at our Hampton Inn & Suites located in Wilkes-Barre, Pennsylvania. I am very proud of our team and know each member is committed on making every visit an enjoyable experience for our guests. It is very rewarding when I find their efforts were recognized and you left with a pleasant memory. I will share your comment with our entire team
We know you have many choices when making your travel plans and value your decision to stay with us. We continually strive to make improvements in service and accommodations and dedicated in exceeding the expectations of each of our guests. I am very interested if you might share any thoughts regarding how we may have made your visit perfect. Perfection is our goal.
I look forward to hopefully see you whenever your travel plans bring you back our way.
Sincerely,
Jeff Foster

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 8, 2013

I agree with everything nice that was previously said about this hotel! I especially liked that a note was left in our room to say that ALL linens and bedding were cleaned just for us. I would also say that the breakfast was better than average and I really liked that there was fresh fruit.

Room Tip: Rooms facing the front of the hotel have a nicer view and are away from the highway, so they would p...
See more room tips
  • Stayed: May 2013, traveled as a couple
    • Value
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1  Thank Willma44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff F, General Manager at Hampton Inn & Suites Wilkes-Barre, responded to this reviewResponded May 23, 2013

Thank you for taking the time to comment on your visit and kind words regarding at our Hampton Inn & Suites located in Wilkes-Barre, Pennsylvania. I am very proud of our team and know each member is committed on making every visit an enjoyable experience for our guests. It is very rewarding when I find their efforts were recognized and you left with a pleasant memory. I will share your comment with our entire team
We know you have many choices when making your travel plans and value your decision to stay with us. We continually strive to make improvements in service and accommodations and dedicated in exceeding the expectations of each of our guests. I am very interested if you might share any thoughts regarding how we may have made your visit perfect. Perfection is our goal.
I look forward to hopefully see you whenever your travel plans bring you back our way.
Sincerely,
Jeff Foster
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 26, 2013

This is a real top Hampton property - our room was pristine clean and comfortable. Internet was very good. Staff pleasant, friendly and professional. Breakfast area was really nice - well stocked. Fresh fruit and coffee were available all day. Several restaurants a short drive away. Will definitely stay again and highly recommend.

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank roadrunners777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff F, General Manager at Hampton Inn & Suites Wilkes-Barre, responded to this reviewResponded May 23, 2013

Thank you for taking the time to comment on your visit and kind words regarding at our Hampton Inn & Suites located in Wilkes-Barre, Pennsylvania. I am very proud of our team and know each member is committed on making every visit an enjoyable experience for our guests. It is very rewarding when I find their efforts were recognized and you left with a pleasant memory. I will share your comment with our entire team
We know you have many choices when making your travel plans and value your decision to stay with us. We continually strive to make improvements in service and accommodations and dedicated in exceeding the expectations of each of our guests. I am very interested if you might share any thoughts regarding how we may have made your visit perfect. Perfection is our goal.
I look forward to hopefully see you whenever your travel plans bring you back our way.
Sincerely,
Jeff Foster
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Wilkes-Barre

Address: 876 Schechter Dr, Wilkes-Barre, PA 18702-6783
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Wilkes-Barre
#1 Romantic Hotel in Wilkes-Barre
#3 Business Hotel in Wilkes-Barre
Price Range: $118 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Wilkes-Barre 2.5*
Number of rooms: 113
Reservation Options:
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Also Known As:
Hampton Inn And Suites Wilkes-Barre
Hampton Inn & Suites Wilkes-Barre Hotel Wilkes-Barre

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