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“Rooms are spacious and clean. Very nice place.” 5 of 5 bubbles
Review of Hampton Inn & Suites Wilkes-Barre

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Hampton Inn & Suites Wilkes-Barre
Ranked #1 of 20 Hotels in Wilkes-Barre
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Rooms are spacious and clean. Very nice place.”
5 of 5 bubbles Reviewed January 24, 2013

My family and I stayed here for just one night in January 2013. The rooms were very clean and a nice size. We had adjoining rooms, which made it fun! I wish we had more time to enjoy the amenities, we didn't realize there was a pool. Had we known we would have tried to make more time. The breakfast was really good, the area where you ate nicely set up. I especially liked the large family-style table which could accommodate a bunch of people. All in all, a realy nice hotel.

  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Maryland_Mover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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627 reviews from our community

Traveler rating
    433
    151
    29
    10
    4
See reviews for
258
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Fairfax VA
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed January 23, 2013

I've stayed in tons of hotels, from the highest, high end (Waldorf Astoria), Westins, Hiltons, to more moderate Marriotts and Holiday Inns, but I have to say....this Hampton Inn really impressed me. Best of all, it was one of the cleanest hotels I've ever stayed at...not a stain, scratch, fingerprint smudge, in sight. The rooms are large and nicely decorated, the staff is super nice, and the free breakfast is a great treat. I always stay at this hotel when I travel to Wilkes Barre for business, and I can always count on its consistent quality.

  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Elizabeth A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed January 23, 2013

Stayed here for three nights recently on business. Large rooms. Very comfortable bedding. Location is great - very close to restaurants, and conveniences like Target, Wal-Mart, etc. Nearby restaurant choices range from amazing independent Italian to drive through fast food. Very close to interstate and to downtown. Hotel is crowded - very full - but yet not noisy. Breakfast very so, so. But coffee is great! No special anything for being Hilton Honors club member though - that sort of surprised me. When I travel to the other properties, I'm always greeted with goody bags or fruit baskets.

  • Stayed January 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank J R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toms River, New Jersey
Level Contributor
235 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
3 of 5 bubbles Reviewed January 23, 2013

Typical property in this line. Nice service, clean rooms with basic amenities. We did have an incident with some highly loud neighbors at three in the AM. After talking with front desk staff, and told of their no knock policy even for disturbances, I was furious, but upon contacting the corporate office, my bill was fully refunded. Next time, I'll just call the police for disturbing the peace.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank monmouthprof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quarryville, Pennsylvania, United States
1 review
5 of 5 bubbles Reviewed January 17, 2013

The staff went above and beyond by helping us navigate the area and we were very appreciative! Hotel was extremely clean, cozy, and comfy. Very kid friendly! Thanks for the delicious complimentary breakfast. Will definately stay again!

  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bettadenya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
194 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed January 9, 2013

I like Hampton Inns because they are reliably the same in nearly every location. They offer a good value and are bland but predictable in a good way. This is the second time we have stayed at this property and it is a safe bet. Rooms are clean although sinks and countertops are a bit high for shorter people. Fresh duvets with each guest change and a hot breakfast. Great value. It is located down the street from a sister propert, the Hilton Garden. Both are about the same. NHampton is on a hill further away from the roads and the Garden is walking distance to Walmart.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tampann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smithville, Missouri
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed December 1, 2012

We flew into PHL airport for a Thanksgiving week with family. We arrived in Philly at midnight and still had a ways to drive. We were finally so exhausted and phoned the Hampton Inn at about 3:00 a.m. to find out about room availability, cost, etc. We were quoted a price of $125 and with AARP were told we would get a discount. When we got to the hotel about 15 minutes after our phone call, we were advised that the rate had now gone up to $156.00. What????? In 15 minutes we had that type of price increase? We explained to the hotel clerk that we were only going to be sleeping for a short time because we had an appointment the next morning at 9:30 a.m. in a location about 45 minutes away. Why would the rates go up so quickly? It took quite a bit of time (which we did not appreciate since we were so tired) and we finally got to sleep at 4 a.m. The next morning we were pleased to see that we were only charged the initial rate quoted. We did complain to the manager about our horrible experience at check in. She apologized and explained that this employee we had dealt with tended to get a bit rattled. It was probably the worst welcome we had ever rec'd at any Hilton facility. Otherwise, the rooms were wonderful and clean and the breakfast was excellent.

  • Stayed November 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank J S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff F, Manager at Hampton Inn & Suites Wilkes-Barre, responded to this review, December 7, 2012
Thank you for staying with us and sharing feedback on your experience. We always appreciate hearing from our guests especially on areas in need of improvement. We apologize for the poor experience at check in and assure you the employee you dealt with will be undergoing additional service training. We strive to make every guest feel valued and welcome and we are very sorry this was not your impression. Please consider staying with us again so we might show you what our warm Hamptonality is all about should you return to the area in the future.

Thank you,

Jeff Foster
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Wilkes-Barre

Property: Hampton Inn & Suites Wilkes-Barre
Address: 876 Schechter Dr, Wilkes-Barre, PA 18702-6783
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Wilkes-Barre
#1 Romantic Hotel in Wilkes-Barre
#3 Business Hotel in Wilkes-Barre
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Wilkes-Barre 2.5*
Number of rooms: 113
Reservation Options:
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Also Known As:
Hampton Inn & Suites Wilkes-Barre Hotel Wilkes-Barre
Hampton Inn And Suites Wilkes-Barre

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