We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

“Stayed both ways of trip to DC area.” 5 of 5 stars
Review of Fairfield Inn & Suites Wilkes-Barre Scranton

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Fairfield Inn & Suites Wilkes-Barre Scranton
Ranked #4 of 20 Hotels in Wilkes-Barre
Certificate of Excellence
Adks,NY
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Stayed both ways of trip to DC area.”
5 of 5 stars Reviewed January 15, 2013

I have enjoyed a Fairfield Inn & Suites in the DC area so opted to try this one in Scranton which is about half-way between my home and grandchildren. It's a little pricey for one person but clean, comfortable and feels safe. I opted to choose food from the Travel Mart rather than go out to eat alone. The manager gave me a tray to carry my food to my room. The second night I stayed I was given a room with microwave and refrigerator which made my decision to dine in again, an easy one. I was surprised to find no lotion in my room but when I mentioned it at the desk, I was given a bottle so asked upon check-in on my return trip.

Room Tip: Rooms on the south side are quieter.
See more room tips
  • Stayed December 2012, traveled solo
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Barbara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review, January 21, 2013
Thank you for choosing us! We appreciate your comments & look forward to serving you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

352 reviews from our community

Traveler rating
    194
    105
    42
    10
    1
See reviews for
116
106
10
76
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
Lewisburg, West Virginia
Level Contributor
85 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed January 10, 2013

It is a nice facility, but it wasn't as clean as we expect from Marriott hotels. The carpet on our floor looked as though it had not been swept for a day or two and was also ready to be shampooed. The coffee pot in our room had not been cleaned. Rooms facing the highway can expect road noise. The hotel did not offer hot oatmeal at breakfast which is one of the reason we like Fairfield Inns.

The front desk staff and breakfast attendant were very cordial and capable.

Room Tip: Rooms facing the front parking lot will probably be quieter.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank WVMaven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review, January 21, 2013
Thank you for your time concerning this matter. We apologize for the issues you experienced. I am sorry we did not speak before you checked-out, but I would be happy to personally handle any of your questions or concerns. Please let me know how I may help (570)208-4455.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mayfield Heights, Ohio
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed December 25, 2012 via mobile

Driving from Connecticut to Cleveland on a Friday night this was a good location to stop for the night. It is slightly more $20 than the Fairfield Inn in Scranton. Close to the highway. Enter at the Fridays restaurant and drive to the rear lot to get to the Inn. It is directly across the road from the Veterans Administration Hospital. Here is the serendipity part, noticed when we got off the exit that the Mohegan Sun Casino was nearby. When we checked in I asked how far the casino was from the Inn. The clerk gave my wife and I two $10 slot free play coupons. When we got to the Casino they gave us each another $20 in slot free play. Well worth the extra $20 compared to Scranton. Spent an hour and won enough to pay for the entire room on the Casino!

Room was very clean, king bed, free wifi, nice indoor pool and hot tub, modern though small exercise room, business area has two workstations with printers.
Free Breakfast has a hostess that makes waffles for you. Continental breakfast include jimmy dean sausage sandwiches. Good coffee with flavored and flavored creamers.

We will stay here again on our next driving trip west.

  • Stayed December 2012
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Okrent3209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review, January 21, 2013
Thank you for the wonderful comments! Your feedback is appreciated by our staff. Please visit us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Syracuse, New York
Level Contributor
333 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed December 7, 2012

great servie, ultra clean rooms, and common areas...used shuttle service for dinner...friendly breakfast attendant..all went great! $92 corp. rate....was able to handle large party of 9 rooms with professionalism

  • Stayed December 2012, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank pierogyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review, December 27, 2012
Thank you for the positive comments! We look forward to serving you in the future. Thanks for letting us know that you noticed our efforts, we appreciate you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 1, 2012

We stayed over the Thanksgiving holiday with a toddler and infant to visit family in the area. A day before our stay, they called to offer us a room upgrade because they noticed in our reservation that we were traveling with an infant and a larger suite room had become available. We were not charged for this upgrade and the room was great. Unlike another review, we were told upon reservation that our room wouldn't be cleaned on Thanksgiving day because they gave cleaning staff time off for the holiday. And good for them. I respect that hard working hotel staff deserve a day off to spend with family. The staff was exceptional. Friendly, helpful, and kind. We hit the breakfast buffet and pool in the morning with the kids and had a great time.

Room Tip: Note on your reservation that you are traveling with young kids; staff will take care of you!
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank AmyD_521_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review, December 27, 2012
Thank you for the wonderful and kind feedback! We appreciate your business and it is our goal to make sure you are satisfied. Our staff is proud and we are thankful for your comments. We look forward to serving you and your family in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
endicott, New York, USA
1 review
5 of 5 stars Reviewed November 5, 2012

What an amazing place to stay! My wife and I stayed for one evening and took advantage of the FREE shuttle to and from the casino. What a great staff! This is why we love Marriotts! Highly recommend if your staying over for a flight out, enjoying the local area or going to the casino.
We will stay again!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review, November 30, 2012
Thank you for the kind comments! Please visit us again. We are here to serve you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sparta, New Jersey, USA
2 reviews
5 of 5 stars Reviewed November 3, 2012

I have traveled all over the US and I have to say, this hotel felt like home; average size facility with a nice center lobby (fireplace, ample and comfortable seating area with large flat screen TV over the fireplace mantle) Comfortable room (king size bed was very comfortable), clean, quiet, toasty warm and safe! (security staff present but not overbearing) Friendly staff...convenient to restaurants and shopping. Hotel has a nice size indoor pool and 2 hot tubs....We stayed on the main level which was convenient to the lobby and pool. Since we were there due to the super storm in NJ and could not find a hotel that had power, we traveled 2 hrs to get there..it was worth the travel time. I would go out of my way if ever I needed a place to stay for the comfort and service I received while I was there....

Room Tip: Rooms on the 1st floor are convenient for access to lobby and pool.
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank eliza110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review, November 12, 2012
Given the very nature of the hotel business, the hours are long and demanding.
Day or night, good service depends upon people willing to give their very
best at all times. That's why it's truly rewarding when a guest recognizes our
staff’s efforts and takes the time to say thank you. Thank you & we are here to serve you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Wilkes-Barre hotels
1.4 mi away
Microtel Inn & Suites by Wyndham Wilkes Barre
1.3 mi away
Holiday Inn Wilkes Barre East Mountain
1.4 mi away
Hampton Inn & Suites Wilkes-Barre
Show Prices
Show Prices
Show Prices
2.2 mi away
BEST WESTERN Genetti Hotel & Conference Center
1.2 mi away
Hilton Garden Inn Wilkes Barre
Hilton Garden Inn Wilkes Barre
#9 of 20 in Wilkes-Barre
4.5 of 5 stars 560 reviews
1.3 mi away
Courtyard Wilkes-Barre Scranton/Arena
Show Prices
Show Prices
Show Prices

Been to Fairfield Inn & Suites Wilkes-Barre Scranton? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairfield Inn & Suites Wilkes-Barre Scranton

Property: Fairfield Inn & Suites Wilkes-Barre Scranton
Address: 884 Kidder St, Wilkes-Barre, PA 18702-6913
Location: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Wilkes-Barre
#4 Family Hotel in Wilkes-Barre
#4 Romantic Hotel in Wilkes-Barre
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Wilkes-Barre Scranton 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
Welcome to the Fairfield Inn & Suites Wilkes Barre Scranton. Located in the heart of the Wyoming Valley, convenient to the Pocono Mountains, it's the perfect hotel for business and leisure travelers alike. Nearby you will find countless eateries and shopping centers including the Wyoming Valley Mall, Arena Hub Plaza, Wilkes-Barre Township Marketplace, Mohegan Sun at Pocono Downs, TGI Friday's and many more. And there's always something to do with the Mohegan Sun Arena and Pocono Raceway closeby. All of guestrooms feature complimentary Wired and Wireless High-Speed Internet access, a luxurious bedding package, 32" flat screen television, and a comfortable well-lit work space. We are conveniently located near King's College, Misericordia University, and Wilkes University, as well as the VA Hospital, Geisinger, Wyoming Valley Healthcare Systems, Pride Mobility and Keystone Automotive. Stay with us and see why the Fairfield Inn & Suites WB/Scranton is the perfect choice when traveling in Northeastern Pennsylvania ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Marriott, Hotels.com, Hotwire, Expedia, Odigeo and Priceline so you can book your Fairfield Inn & Suites Wilkes-Barre Scranton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn And Suites Wilkes-Barre/Scranton
Fairfield Inn & Suites Wilkes-Barre/Scranton Hotel Wilkes-Barre

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing