I have to admit this was the worst place I've ever stayed in. We've stayed in everything from 2* to 5* ratings, and I judge a place based on that. I don't expect the Ritz when I stay at the Quality Inn. So, here is what we experienced. The check-in was uneventful - they had our reservation and room ready. Walked into the room, looked like the typical Quality Inn. Went into the bathroom, and that's when I started noticing things. The top of the toilet had hair on it (not ours) and a dust buildup. The shower really needs to be updated as it's old tile from the 60's or 70's. That's fine, but the grout was various colors, had mold in it, and was obviously repaired numerous times due to unmatched tiles. The bathroom door had dark stains on it, the entry door was dirty as well - bad enough I could see from the other side of the room. The vent in the bathroom was so dirty it looked like black cat fur on it. TV worked, heat and hot water worked. Breakfast buffet was the only thing saving this place giving it a 2 rating. The buffet was decent and the lady working there was pleasant. Since this place was booked solid, they certainly can take a little bit of their profits and put it back into the hotel. If all other places are booked, I advise you to drive another 10 miles to another hotel and avoid this place. I paid $110 for the night, and in reality this was a $50 hotel at best. Look at the pictures, base your opinion on them.
- Official Description (provided by the hotel):
- Nestled in the rolling hills of Pennsylvania, the Quality Inn & Suites™ Conference Center provides warm and inviting accommodations for business and leisure travelers alike. A number of local points of interest, including the Mohegan Sun at Pocono Downs casino and horse racetrack, the Pocono Raceway and Mohegan Sun Arena at Casey Plaza are all just minutes from this Wilkes-Barre, PA hotel. Set in the foothills of the Poconos, Wilkes-Barre is rich in history and boasts an abundance of landmarks dating back to colonial America. Outdoor recreation areas are aplenty thanks to the Susquehanna River that provides a natural barrier for this thriving area. Whether you want to explore history or peruse unique cultural offerings, Wilkes-Barre and the surrounding region offer something for everyone. Shopping enthusiasts will enjoy being within walking distance to a variety of retailers and specialty stores. The Crossings Premium Outlets, the Mall at Steamtown and the Amish Market are a short drive away. A number of entertainment venues and restaurants can be found in the vicinity. Hotel amenities include: •Free Hot Breakfast Buffet •Free Wireless High-Speed Internet Access •Free Weekday Newspaper •Free Local Phone Calls •Free Airport Shuttle (based on availability); contact hotel at least 24 hours prior to arrival Guests of the Quality Inn & Suites Conference Center can also enjoy the on-site exercise room and gift shop, and access to a nearby indoor pool and hot tub (contact hotel for hours). Corporate travelers will welcome additional features like the business center that has a computer with Internet access, and copy and fax service. The Quality Inn & Suites Conference Center has three banquet and meeting rooms that are perfect for hosting a variety of events. In addition to standard amenities, all of our well-appointed guest rooms have microwaves, refrigerators, coffee makers with free coffee, curved shower rods, hair dryers, work desks, irons, ironing boards, safes, voice mail and cable television. Select rooms also have sofa sleepers. Non-smoking and connecting rooms can be requested. Coin-operated laundry facilities are located on the premise and valet cleaning service is available. This is a pet-friendly hotel; fees apply. Ample parking is provided and can accommodate most cars, trucks or buses. When you are looking for countless features, a great staff and wonderful location, make the Quality Inn & Suites Conference Center your hotel for inviting accommodations in Wilkes Barre. We have everything you need to make you feel at home and our friendly staff looks forward to serving you. ... more less
- Reservation Options:
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- Also Known As:
- Quality Inn And Hotel Wilkes-Barre
- Wilkes-Barre Holiday Inn