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“Staff that cares, great retreat location” 5 of 5 bubbles
Review of The Woodlands Inn

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The Woodlands Inn
Ranked #7 of 20 Hotels in Wilkes-Barre
Certificate of Excellence
New York City, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Staff that cares, great retreat location”
5 of 5 bubbles Reviewed March 3, 2014

I and about 20 others stayed at the Woodlands last weekend for a retreat involving volunteers for an LGBT advocacy organization. We do this retreat yearly, and Woodlands has outshone our previous venues in terms of the quality and comfort of rooms, the high caliber of buffet food service (which can often be lackluster at corporate-style retreats), and especially the friendliness and attention to detail of the on-site staff. While the resort itself is mid-tier, the staff operates it like a high-end facility and clearly takes pride in it.

Highly recommended for family/couple weekend getaways, but especially for group retreats, meetings, and conferences.

Room Tip: Be sure not to room too close to the on-site nightclub if you have an early sleep time or value quie...
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  • Stayed February 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mjsenih
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sammaya, Owner at The Woodlands Inn, responded to this review, March 5, 2014
Dear Guest,

Thank you for writing a review. We truly appreciate the kind words surrounding your event and great comments about all staff members that you came in contact with. Tell all your friends and hopefully we'll see you again soon.

Thank you,
Ross Kornfeld
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

861 reviews from our community

Traveler rating
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    82
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    44
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (286)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
New York City, New York
1 review
5 of 5 bubbles Reviewed March 3, 2014

Spent the weekend at Woodlands Inn as part of a retreat for an organization I volunteer with. I've come to expect mediocrity from venues like this, but I was really pleasantly surprised by my stay! The space was great for our programming needs, the food was delicious, the facilities offered plenty of opportunity for entertainment, and the staff was always friendly and helpful. I definitely intend to come back in the future!

  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jacob L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sammaya, Owner at The Woodlands Inn, responded to this review, March 5, 2014
Dear Guest,

Thank you for the great review. It's always nice to hear when somebody says "pleasantly surprised". We get that often. People that travel from bigger cities set their expectations a little lower when travelling to a secondary market.

Have you tried our "Winter 45" package. Book a two night stay for $199.00 and receive a $45 Crescenzo's gift card. Valid until 3/31/14. Check our website for details www.thewoodlandsresort.com.

Thank you,
Ross Kornfeld
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Old Bridge, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 2, 2014

I have been staying at the The Woodlands now for several years for business as well as pleasure and each time I stay I fall in love with the place more and more. It is simple, quaint, and extremely clean. You can spend a weekend and never leave. From the nightly entertainment to the the hot tube and pool, there is always a way to relax. Especially after a long day of working, to be able to sit outside on the deck, listen to waterfall and enjoy nice cold one.

The staff is absolutely wonderful. They are all extremely professional while be personable and caring. Thank you to Melinda who is one of the managers, Denise, John, Gwen, Nicole, and any of the other gals I am missing. You always make us feel so at home and comfortable whether I am there for business or pleasure.so thank you.

Your GM should be proud and grateful to have an incredible staff.

Room Tip: I like staying in the tower or the rooms closest to the sales office - there is allot traffic in the...
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  • Stayed February 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gadams1528
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sammaya, Owner at The Woodlands Inn, responded to this review, March 5, 2014
Dear Guest,

Thank you for taking the time to write a review. We truly appreciate your feedback regarding your stay with us. We pride ourselves on superior customer service and I am glad to see that these team members went above and beyond to make your stay more comfortable. I'll be sure to share your feedback with them and their supervisors.

Book your "Golf and Stay" package by March 31, 2014 and mention "Think Spring Bonus" to receive a $5 Crescenzo's Restaurant voucher for each guest.

Thank you,
Ross Kornfeld
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
5 of 5 bubbles Reviewed March 2, 2014

I was there for the first time as part of an annual retreat a volunteer organization I help out with has. For things like retreats and conferences the facilities are great, plenty of room and very well laid out. The coffee, snacks and provided meals were excellent and definitely a step up from standard conference fare - and as a vegetarian I'm used to the vegetarian options being rather lackluster, but what they provided incredibly good. Every staff member I dealt with was amazingly helpful. The rooms were very nice and in great shape. For off time the pool and jacuzzi are amazing.

  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tproa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sammaya, Owner at The Woodlands Inn, responded to this review, March 5, 2014
Dear Guest,

Thank you for taking the time to write a review. Our small meeting and convention space can accommodate anywhere from the smallest group to over 1,000 guests. Wireless Internet and audio visual equipment to enhance any/all small or large meeting. Our staff is dedicated to offering top notch service throughout the process.

Thank you,
Ross Kornfeld
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fogelsville, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 27, 2014

We were looking for a place that all our guests would be comfortable with a few things to do near by. The Woodlands provided this and more. Starting with check-in everyone was kind and accommodating. We promptly dropped off our bags and headed over to the bar for some appetizers and drinks while we waited for the rest of our party. The food came fast and was very good, the bartender again just as friendly as the front desk and willing to help me figure out some tasty drinks. Onward to Shogun for dinner, we did hibachi and again everything was good and we had a good time with the others at the table. We also enjoyed dinner the next night at Crescenzos, great pizza! The hotel was kind enough to shuttle our party of 15 over to the hockey game and pick us up, which is a huge help if you've ever tried to get to the arena with the traffic. We also enjoyed the nightclub and live band with a little dancing and a late night pizza for a snack. The only thing we didn't get to was the spa, which is something I hope to try on our next get away weekend and if I can swing it a suite! I highly recommend this hotel for your visit. Thanks to everyone who helped make my husband's 50 bday special.

Room Tip: If you need an elevator, be sure to ask for the tower. The lower floor hallway is the path the most...
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  • Stayed February 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 234lynh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sammaya, Owner at The Woodlands Inn, responded to this review, February 28, 2014
Thank you for taking the time to fill out your review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

Spa services would absolutely make your next stay even better. Be sure to book them in advance as the spa normally books up on weekends.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Kind Regards,

Ross Kornfeld
Owner
The Woodlands Inn
570-824-9831
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
west deptford nj
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed February 26, 2014

It was my first time there. I was really impressed with how friendly the staff was, and also how clean everything was. Our room was nice and modern, the bed was so comfortable. I like that we did not have to leave the hotel at night we went to dinner at the Japanese Restaurant Shogun it was very delicious. After wards we would go to the down stairs bar where they had live entertainment. It was fun. The huge hot tub was nice. I checked out the indoor pool but it was a little too cold for me. So when you are packing do not forget your bathing suit.

  • Stayed February 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TamiMiami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sammaya, Owner at The Woodlands Inn, responded to this review, February 28, 2014
Dear TamiMiami:

Thank you for your review. Our customer service is something we're very proud of at the Woodlands. When will you be back? We are running a nice two night promotion called Winter45. Book two nights for $199.00 and receive a $45.00 Crescenzo's gift card. This package celebrates our 45th anniversary.

Thank you,
Ross Kornfeld
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cedarhurst, New York, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 24, 2014

Beautiful, neat, and fun place to go with your love one. Next time we are bringing our kids with us so they can also enjoy.
The pool an jacuzzi are amazing. They accommodate our needs for kosher food with out any problems.

Room Tip: The rooms are a little small but again wonderful place
See more room tips
  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Angela R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sammaya, Owner at The Woodlands Inn, responded to this review, February 28, 2014
Dear AngelaR:

Thank you for your review. Your kids will love the place, from the pool and Jacuzzi to the hibachi inside Shogun Japanese restaurant, skiing and tubing nearby at Montage Mountain. Outside the hotel at nearby Mohegan Sun Arena two events your children may like; Sesame Street Show on March 7th and 8th and the Harlem Globetrotters March 21st.

Again thank you for the review and hope to see you again soon.

Ross Kornfeld
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Woodlands Inn

Property: The Woodlands Inn
Address: 1073 Highway 315, Wilkes-Barre, PA 18702-6926
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Wilkes-Barre
#6 Family Hotel in Wilkes-Barre
#6 Romantic Hotel in Wilkes-Barre
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Woodlands Inn 3*
Number of rooms: 150
Official Description (provided by the hotel):
Nestled in the foothills of the Pocono Mountains with a peaceful stream winding through, The Woodlands Inn is the premiere destination in Northeastern Pennsylvania for your next vacation, event, or business function. Step through our doors and take in a deep breath of fresh air, thanks to our smoke-free policy. Look around and you'll find beautiful ballrooms for your celebrations and special events, meeting rooms for any sized corporate function, and Alexander's in the Woods, a full service day spa. Featuring 2 restaurants, 3 bars, and Evolution Nightclub, you'll find no shortage of entertainment options as well. Plus, as the closest full-service, off-site hotel to Mohegan Sun at Pocono Downs Casino, we offer a complimentary shuttle for all our guests. With countless rooms and packages to choose from, you're sure to find exactly what you're looking for at The Woodlands Inn. We are a member of Ascend Hotel Collection by Choice Hotels International. The Woodlands is proud to combine our impeccable array of services and amenities with the benefits of the Choice Privileges rewards program, resulting in a truly memorable experience every time. We make every effort to ensure the complete satisfaction and enjoyment of all our guests, and as a dog-friendly hotel, that includes your best furry friends as well! ... more   less 
Reservation Options:
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Also Known As:
Woodlands Inn ~ Ascend Collection By Choice Hotel Wilkes-Barre
Woodlands Hotel Wilkes Barre
Woodlands Resort Wilkes Barre
Woodlands Inn Wilkes Barre
Woodlands Inn Resort Wilkes Barre

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