I planned a one night stay to see the fall colors and had a "free night" to use at a Choice Hotel. I chose this one and am glad I did. I read the reviews and one of the reviewers complained that the indoor heated pool was COLD. Since I liked the idea of an indoor pool I contacted the manager via email and she confirmed it was heated. I'll tell you from experience that it sure was. In fact the desk person , Barbara, agreed with me that it was almosttoo warm. But I was fine. And the spa was hot. While on the pool issue, I'll say that I was disappointed that it doesn't open until 10am (till 10 pm). I like to take a swim or use span in the AM before breakfast. Would be nice if it opened at 7am.
My room was clean and large. (Room 523) and even though next to elevator it was never noisy. Heating system worked great. No issue with room. They used to have a restaurant but no more though there's a McDonals and a Wawa across the road. The staff recommended Murphy's Loft - 7 miles away - and it was okay for sandwiches but I thought pricey for entrees).
There is coffee in rooms but also in lobby and - first time I ever saw this - the fresh fruit from breakfast was left there to eat.
Now breakfast. GREAT! I expect waffles at comfort inns but there was also small omlettes and bacon and - in addtion to yourgurt there were presealed cups of fruit cocktail (packaged in Thailand! - yeesh can companies make it cheaper in the US?). So this was a great breakfast.
The front desk staff - Barbara at night and Katie in the AM - were friendly and outgoing. My ONLY dissapointment in my stay was that none of the desk staff was familiar with the two big State Parks practically nearby. From my discussions, I don't think they had been in either. These are big tourist attractions and there are great walking trails - plus Boulder Field - and I had to fend for myself. I might suggest that the site manager plan a "fiekd trip" for all the front desk staff to the two parks one day and get to know enough to offer guidance, suggestions and directions to customers.
But, if I was in area and the rate was good, I'd definitely stay there again.
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- Also Known As:
- Comfort Inn-Pocono Mountain Hotel White Haven
- Comfort Inn White Haven
- White Haven Comfort Inn