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“Excellent Staff! Excellent Stay! Excellent Hotel!” 5 of 5 bubbles
Review of Comfort Inn-Pocono Mountain

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Comfort Inn-Pocono Mountain
Ranked #2 of 6 Hotels in White Haven
Doylestown, Pennsylvania
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Excellent Staff! Excellent Stay! Excellent Hotel!”
5 of 5 bubbles Reviewed July 30, 2013 via mobile

My family and I stayed at this Comfort Inn on July 26 and 27th. The staff was amazing and took the time to help you with whatever you needed despite the fact they were so busy. We had the king suite sized room which was very clean and spacious. I am a choice hotel member and would recommend this hotel to everybody. I especially thank Frank, Katie, Lauren and Heather for their exceptional customer . service. We will certainly be staying again.

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heatherwaltz, General Manager at Comfort Inn-Pocono Mountain, responded to this review, July 31, 2013
Mark W

On behalf of all my Team Members, it was an absolute pleasure meeting you. We were happy to assist you with your reservations, just give us a call any time you are in need of a getaway to the Poconos!!!

~Heather
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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165 reviews from our community

Traveler rating
    51
    57
    31
    18
    8
See reviews for
59
48
10
12
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Arabic first
  • English first
  • Any
English first
Cleveland, Ohio
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed July 29, 2013

I have stayed here 4 different times now and have always been pleased. The rooms are very large and clean and the staff is great. I love the free breakfast and the convenient location to the many great things to do in the area!

  • Stayed July 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ed F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantic City, New Jersey
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed July 17, 2013

Odor of cigarette smoke upon entering the lobby. But did not smell smoke elsewhere. Room had no odor. Room was spacious and had refrigerator and microwave. Decor was what you would expect at this price point lodging chain. Breakfast had a better variety than expected. Waffles, eggs, bacon, yogurt, fresh fruit. Pretty good coffee too. Indoor pool was nice but not as heated as I expected. Even the kids complained it was cold. Game room was yucky, but the business center across the hall looked very nice. Free wi-fi worked good for the few minutes I logged on with my kindle fire. Would stay again if in the area and the rate was good.

Upon checking into room, I noticed a very large recycling bag in hall full of beer cans. Also saw groups checking in later with coolers. Was a little worried about there being party groups but we had a quiet night so I don't know if they were far enough away or if the walls are thick.

  • Stayed July 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank rachelkw99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
112 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 bubbles Reviewed July 14, 2013

We chose this hotel because it was $62 vs $119 at the Holiday Inn express around the corner. Hmmm I thought, a coupon from a booklet....well why not! It was great. Quiet, clean, the tv worked well and a convenient stop on our way to Philadelphia. This was so worth it and I'm a pretty fussy hotel girl. The bed was comfortable (bonus) and breakfast was simple, tasty and free. I'd stay here again without thinking twice. Thank you for great front desk service as well :)

Room Tip: Just make sure you get A Hotel coupon from the Pennsylvania tourist info stop on the highway
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Temptationgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heatherwaltz, General Manager at Comfort Inn-Pocono Mountain, responded to this review, July 31, 2013
Temptationgirl


Thank you so much for taking the time to complete a survey about your recent experiences at the Comfort Inn Pocono Mountain. It is so refreshing to read your review. I will share your experience with my team members, We look forward to your next visit :)

~Heather
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Virginia
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed June 16, 2013

Let's start with the positive. The staff is really friendly. The pool was great. It is located near the coolest thing we have done in a while - the Boulder Field in a near by state park. The breakfast wasn't bad. It had some gluten free items (oatmeal, yogurt, fruit, milk) and enough protein.
I read the reviews. I knew it was a smoking/non-smoking hotel. I know they keep them try to separate them, but you can smell the smoke. The bedding is not updated. The bathrooms were small.
Finding a good restaurant in the area is a challenge. There seem to be a few overpriced places that have mediocre food. The best we found was in Dallas, PA, while we were visiting my niece's college.

  • Stayed May 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Sally S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ithaca
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed June 10, 2013

It was so easy to find.....directly off the highway! Though, It's not plush, but it was very spacious and clean. The bathroom was updated and nice. The internet was fast, free, and did not require a password! And, each morning I was awakened by the smell of fresh brewed coffee! The hot breakfast was a great way to start our day.
In the evening, the nice staff let us hang out in the lobby which gave us the opportunity to meet some new friends! Only thing missing was a bar. I will go back! You should too!

Room Tip: The room with the Jacuzzi was so spacious and close to the Lobby which is where the fresh brewed cof...
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank fan17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heatherwaltz, General Manager at Comfort Inn-Pocono Mountain, responded to this review, July 18, 2013
Fan 17

The Comfort Inn Pocono Mountain team members appreciate your positive feedback and strive to continue to improve and meet all your expectations. We look forward to seeing you again in the near future.

~Heather
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Binghamton, New York
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed June 4, 2013

This hotel is not the most plush we've ever stayed at, but the staff was amazing and the room was spotless. Nice variety at breakfast as well. (Waffles, bagels, yogurt, cereal, sausage...) Don't let the low price worry you... this is a nice place.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chasesmom07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heatherwaltz, General Manager at Comfort Inn-Pocono Mountain, responded to this review, July 18, 2013
rachelsuesmom~

Thank you for your recent stay at The Comfort Inn Pocono Mountain. As we are always upgrading, I hope to be as plush as you except in the near future. We look forward to your return.

Heather
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn-Pocono Mountain

Property: Comfort Inn-Pocono Mountain
Address: Route 940 at 1-80 and I-476, White Haven, PA 18661
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > White Haven
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in White Haven
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn-Pocono Mountain 2.5*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Choice Hotels, Priceline and Expedia so you can book your Comfort Inn-Pocono Mountain reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn-Pocono Mountain Hotel White Haven
Comfort Inn White Haven
White Haven Comfort Inn

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