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“Amazing customer service”

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Holiday Inn Express Sharon/Hermitage
Ranked #2 of 4 Hotels in West Middlesex
Certificate of Excellence
Altoona, Pennsylvania
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Amazing customer service”
Reviewed June 18, 2012

We stayed at this hotel in April 2012 following a wedding. Upon our arrival we were offered soda, water, etc. along with an assortment of snacks. Each time we left or entered the hotel all of the staff was extremely friendly. Very clean rooms with more than enough space. We had planned on leaving early the next morning but instead used the fitness room and checked out of the hotel at exactly noon -- we didn't want to leave!

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FNB354
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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291 reviews from our community

Traveler rating
    252
    23
    5
    3
    8
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108
59
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68
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Any
English first
White Oak, Pennsylvania
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 12, 2012

Clean rooms, friendly staff. Above & Beyond expectations
Snacks in the lobby including fresh baked cookies !
Manager's cookout on Wednesday's.
25¢ drinks during happy hour on weeknights. (Mary makes awesome drinks !)

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TEE2SKI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midwest
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 11, 2012

Hot soup in breakfast room at night, snacks in the freezer, cappaucino in the lobby...who could ask for anything more....

clean rooms, friendly staff, wonderful experience...will definitely be back

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Midwestracingmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Simons Island, Georgia
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 9, 2012

Excellent stay. Staff went beyond expectations. Very enjoyable evening. Hotel pays extra attention to the details!

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LeasaS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Rapids, Michigan, United States
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 7, 2012

As a Holiday Inn Priority club member I can say this is the best of the best for service, cleanliness and overall service of any HI Express I have stayed at. It is our hotel of choice for a stop over when traveling to the east coast.

Room Tip: A little tricky to get to off of I-80, but well worth it.
See more room tips
  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kalispell, MT
Level Contributor
3 reviews
Reviewed April 30, 2012

Outstanding staff and property! I'm a frequent guest and am always greeted with a "Welcome home!". Facility is well maintained, always clean and comfortable. Breakfast is much better than most. But it's the staff that makes this hotel top notch!

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wayne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
196 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
Reviewed April 24, 2012

. . . close to the highway, friendly staff at all levels.

  • Stayed March 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chaucerian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Sharon/Hermitage

Property: Holiday Inn Express Sharon/Hermitage
Address: 3060 Spangler Rd, West Middlesex, PA 16159-2924
Phone Number:
Location: United States > Pennsylvania > West Middlesex
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 4 Hotels in West Middlesex
Price Range (Based on Average Rates): $$
Number of rooms: 78
Official Description (provided by the hotel):
The exclusive Holiday Inn Express Hotel & Suites in Sharon / Hermitage, PA is a recipient of the prestigious 'Torchbearer' Award from IHG Hotels for 2008. This makes 4 years of outstanding customer service recognized by IHG Hotels. The HI Express and Suites in Sharon/Hermitage, PA is only 25 minutes from the Youngstown Regional Airport. Our hotel is conveniently located to Shenango Valley Mall, Prime Outlets in Grove City, Amish Country and right next door to beautiful Tam O' Shanter Golf Course.Our hotel features: associate empowerment training for total guest satisfaction, themed spa suites, Presidential suites with fireplaces, soaking tubs, family suites and romance suites complete with heart-shaped tubs, two port high-speed Internet access in all guest rooms, kitchenettes, guest laundry, meeting rooms, tropical Indoor pool and spa, complimentary manager s party, complimentary Express Start breakfast and our famous value-added 'wow' service touches. Please book early and have your chance to experience an exceptional value, with top ranked services at a great price. We put a new meaning to price value in your hotel stay so be smart with the leaders in the Holiday Inn Express and Suites brand. Please Note: Pool is for registered guests only. No pool or guest room parties. ... more   less 
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Also Known As:
Holiday Inn Express Sharon/Hermitage Hotel West Middlesex
Holiday Inn West Middlesex
Holiday Inn Express Hermitage
West Middlesex Holiday Inn

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