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“Good Price...Great Location....below average accommodations.”

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Microtel Inn & Suites by Wyndham West Chester
Ranked #3 of 7 Hotels in West Chester
Collingswood, New Jersey, USA
2 reviews
“Good Price...Great Location....below average accommodations.”
Reviewed January 26, 2011

We recently stayed at the Microtel for 2 nights. Upon check in we were placed in a handicap room (only non smoking room available- no problem)...the heat was not on at all in the room..and it was 5 degrees outside! It took until 3am for it to warm up. The room was clean but in disrepair. the bathroom floor was rolling up which would have been dangerous if we were handicap. The faucet moved completely separate from the sink. The blankets are so thin..and not warm at all. And It took 2 trips to the front desk to get a working remote.

  • Stayed January 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank hev1128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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674 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
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English first
California
Level 5 Contributor
77 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed October 21, 2010

I don't understand the previous complainers. Our room was clean and smelled fresh. The queen bed rooms are small but nicely furnished. The mattress was very comfortable. The breakfast selection was average. We were satisfied with our experience.

  • Stayed October 2010, traveled as a couple
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    • Location
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Helpful?
Thank skikingCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrisburg, Pennsylvania
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 18, 2010

On a positive note, the location was easy to get to and close to West Chester, the TV had lots of channels, computer in lobby, and mini fridge in room. Unfortunately on a negative note: We had a non-smoking room on the third floor. The room was definitely NOT worth the money. Wallpaper was peeling, stains on carpet, bathroom smelled like smoke, toilet squealed like a baby crying when flushed, sink and tub drains were partly clogged (took shower in 3 inches of water), shower rod was very loose, window sill was bubbled from moisture, room was in the middle of the hall but still very noisy, breakfast didn't even contain any fresh fruit! We will definitely NOT be staying at this Microtel Inn in West Chester, PA ever again! We will spend a little more to get a decent room.

  • Stayed October 2010, traveled as a couple
    • Value
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Helpful?
1 Thank 71cj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these West Chester hotels

Minneapolis
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 1, 2010

The quality of microtel would not comparable with some good Inn that I had experienced.
This is he first time that I am writing my experience in hotel because I would like everybody know where it likes and never waist their money in some cases.
I was 32 Days in Microtel in Mankato, minnesota.
Service:
They never do their work well until you let them know or ask to clean somewhere or change the stuff in your trachcan!!!!!

Breakfast:
They change the quality of their breakfast by level of people who come for couple nights.
as I remember 10 days during the period of time I was there. They did not serve yogourt, fruit,

Reseption desk;
Ashley , a lady who works there , is NOT nice with many customer.
Jason, he is a nice guuy with paitent,
Ben, He is a nice and kindness guy.

  • Stayed April 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank barbapapa_ssss2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central PA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 8, 2010

We don't look for lots of extras...prefer to save money. Have stayed here twice. Clean and quiet both times. More convenient to West Chester by car than any other hotel/motel. We've stayed in worse. Will stay here again.

  • Stayed March 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank AFDCentralPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allentown, PA
1 review
Reviewed October 18, 2009

I have stayed in this Microtel 4 times this year in Sept and Oct, each for two night stays during the week. I also stayed there twice last year.

Everything in the place, including furniture, carpets etc. is worn out and needed to be replaced years ago. I bet it hasn't had a makeover in 10 years.

The housekeeping is abysmal, and maintenance spotty. If you use the ice bucket, it will never be replaced or cleaned. If you use the coffee pot in the suites, unless you put the pot and basket in the sink, it would not be cleaned. Among items that I had to have replaced were a broken phone, alarm clock, and coffee pot.

Having said all that, the place is kept pretty clean, and I have never seen even one bug. The staff is mostly young and are eager to please. They try to be as accommodating as possible. Whenever I complained about anything, the problem was corrected. The clientele is mostly a mix of business travelers, truckers, tradespeople, and elderly retired people en route to other places. I never have had a problem with noisy or unruly guests in the place, in fact most of the people I encountered were friendly. I only had to ask for a room change once, because the shower control knob did not work.

The accommodations are sparse but a good value. As an AARP member, I can get a regular room with a queen bed for $71+ and a suite for about $89 per night. In West Chester and surrounding areas, that is a bargain. If you go for the suite, you get a microwave, sink, frig, coffee pot, a small pullout sofa, and small table at which you can eat or work.

There is a continental breakfast which consists of a few cereals, muffins and bagels, with a few juices and coffees. It is not a feast, but just enough to get you going.

  • Stayed September 2009, traveled on business
    • Value
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Helpful?
Thank mrzippy47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, CA
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 22, 2009

Impossible to sleep with all the immature partyers screaming and banging the walls until 4 a.m. Even if change rooms or floors you are haunted with this. One day our room wasn't even cleaned! Once complained- the staff acted defensively.
NEVER USE THIS HOTEL!! ( unless you are an 18 year old boy).

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LizLosAngeles_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham West Chester

Property: Microtel Inn & Suites by Wyndham West Chester
Address: 500 Willowbrook Ln, West Chester, PA 19382-5577
Phone Number:
Location: United States > Pennsylvania > West Chester
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in West Chester
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham West Chester 2*
Number of rooms: 102
Reservation Options:
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Also Known As:
Microtel Inn And Suites West Chester
Microtel Inn & Suites West Chester Hotel West Chester
Microtel Hotel West Chester
West Chester Microtel
Microtel West Chester

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