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Microtel Inn & Suites by Wyndham West Chester
Ranked #3 of 7 Hotels in West Chester
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615 reviews from our community

Traveler rating
    136
    176
    155
    87
    61
See reviews for
230
104
52
158
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Any
English first
Cincinnati, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed January 29, 2014

Should have known not to stay at this property. Upon arrival must have been 20 people cleaning up and drying out 3 floors of the east side of the hotel from a burst frozen water pipe from the 3rd floor that had flooded the property. Had stayed at this property before with O.K. results. Water was pretty much everywhere with vacuums and blowers running on all floors. Checked in and the room remote for the tv didn't, it didn't work either work, went back a 3rd time to the front desk and got another one and it didn't work. The assistant manager brought up 10 or 12 remotes to try and none worked, so she put me in another room across the hall. Tv didn't work in that room either, so she put me in a 3rd room where everything worked. About an hour later the fire alarm goes off we have to evacuate the hotel for an electrical fire in the electrical room. We wait for the fire department to clear the hotel for 2 hours and then we are allowed in to the conference room to wait another additional 2 hours for an electrican to show up to turn the power back on, he finally comes and after another hour we are told that we can not stay in the property because the power will not recover from the fire. Everyone must be escorted to their room to get their belongings and asked to move to a Wyndom Garden Inn hotel about 20 minutes away to stay. The wyndom rooms are stone cold but the Microtel comps the rooms for me. The managers did everything possible to help elevate the problems but just could not get ahead of all the issues at the property. Management should be commended but I don't think I will stay at this property again, as I have in the past.

Room Tip: this will not be a bad hotel once they get all their problems fixed with maintenance
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jersey Shore, New Jersey
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed January 28, 2014

Facility was updated. Hallway carpets need to be replaced, but no one is sleeping on them so it's not a big deal. Room was as described, plenty of space in a small space, actually. Room was clean and stocked (toilet paper, tissues, soap, towels etc). Sheets were clean, pillows were comfy and so was the bed. I got a chuckle out of the fact that the comforter on the bed was from a Holiday Inn Express, but hey, it is a budget hotel after all. WiFi was strong and fast. Breakfast was more than the usual toast and cereal variety. They have make-it-yourself waffles. Drawback was the lack of good temperature control. It was either broiling or freezing. You get what you pay for, but this stay was a pleasant surprise.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Laura B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunmore, Pennsylvania
1 review
3 of 5 bubbles Reviewed January 25, 2014

I had an issue at check-in due to processing by my employer. Christen, hotel manager, and (I believe) Alex(?) were extremely helpful in getting situation correct. And then followed up during my stay. Thank you.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patrick T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Williamsport, Pennsylvania
1 review
2 of 5 bubbles Reviewed January 21, 2014

Needs renovations. The carpet is stained/ripped, there was a burn hole in the coverlet, pillow cases were stained, and other minor things broken. Killed 3 stink bugs in my room. Internet never worked.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TiffGA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Microtel Inn & Suites by Wyndham West Chester

Property: Microtel Inn & Suites by Wyndham West Chester
Address: 500 Willowbrook Lane, West Chester, PA 19382
Phone Number:
Location: United States > Pennsylvania > West Chester
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in West Chester
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham West Chester 2*
Number of rooms: 102
Reservation Options:
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Also Known As:
Microtel Inn And Suites West Chester
Microtel Inn & Suites West Chester Hotel West Chester
Microtel Hotel West Chester
West Chester Microtel
Microtel West Chester

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