check with hotel before booking a stay around holidays cause resteraunt was closed and had to travel for dinner and breakfast...not happy about that.More
- Free Wifi
- Free Parking
check with hotel before booking a stay around holidays cause resteraunt was closed and had to travel for dinner and breakfast...not happy about that.MoreShow less
Hello, thank you for staying with us during your trip to the area. The hotel restaurant, Carriage House, was closed during the 4th of July holiday, we are sorry you weren't informed about our holiday hours. We hope you choose to stay with us again in the future as we are completing renovations to the property. This includes new carpet and paint throughout the interior corridors of the building. Again, thank you for taking time out of your day to review our hotel.
Our stay included a broken toilet and non-working phone in our first room. Amy, from the front desk, was very helpful and moved us immediately, including an upgrade, since there was no maintenance person on duty that evening. The new room was fine, though it looked like someone had punched one of the walls. Bathroom was tiny, mattresses felt like they had holes in the middle, pool needed to be cleaned. It was a hidden booking for us, and wouldn't rate as a 3 1/2 star in my book. The best thing was Amy, who was there again at checkout in the morning.
Hello, we are glad you choose to stay at our hotel during your trip. I am glad to hear all your problems were resolved with our Front Desk Manger. We are glad she was able to fix all the issues you encountered that evening. I did address maintenance in regards to the issues you encountered while staying with us. Thank you again for reviewing our hotel!