Hotel was very nice, had amazing rooms. Had one problem, I had booked my room for 2 nights and my mother and father had a room booked for one night. When my mother went to check out of her room on Saturday morning on September 7 the guy working the front desk checked out the wrong room. My mother and father where staying in room 412 and I was staying in room 417. He checked out my room instead of my parents room. When my parents realized the mistake they drove back to the hotel and had to have the guy at the front desk fix the mistake and rebook my room and release their room. I know have 2 charges on my account, one for $300.00 dollars and one for $150.00 dollars. When I realized I had been charged another time I went to the front desk and talked to the manager on duty who name was Robert. I explained what happened and got all my billing info and the 1-800 number off the back of my Peoples Bank debit card that I used to book the room and he said he would take care of the additional charge of $150.00 dollars put on my card and get it removed. I understand people make mistakes but this really put a damper on my experience. I hope they can get this resolved quickly!
- Official Description (provided by the hotel):
- You've arrived at a whole new kind of stay at Courtyard by Marriott Pittsburgh Washington Meadow Lands hotel. The thoughtfully appointed guest rooms offer you a perfect place to work, relax, and recharge. Enjoy our fresh, plush bedding, modern and flexible spaces and well lit work space with free Wi-Fi at this Washington, PA hotel. The Courtyard Pittsburgh/Washington offers a 24-hour shuttle service to The Meadows Racetrack & Casino. Access the latest news, weather, airport conditions and more via the interactive GoBoard. Enjoy breakfast, Starbucks, dinner and cocktails at the on-site Bistro. We're an ideally situated Washington PA hotel off I-79 in walking distance to shopping at the Tanger Outlets, and are just across the street from terrific entertainment at The Meadows Casino & Racetrack. Take a dip in our Indoor Pool and don't miss a step in your healthy routine with the Fitness Center. Find everything you need for your stay at this hotel in Washington PA, the area's first LEED designed hotel! ... more less
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