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“Only partially renovated”

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DoubleTree by Hilton Hotel Pittsburgh-Meadow Lands
Ranked #4 of 20 Hotels in Washington
Certificate of Excellence
Reviewed June 24, 2014

While this hotel had clearly been renovated recently (carpeting and upholstery), they don't seem to have done anything with the heating and cooling systems. The equipment was dirty, loud, and did not work well. The staff was generally very nice and helpful, but I will try another hotel next time.

  • Stayed: June 2014, traveled on business
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Thank Dcpanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonathan B, Manager at DoubleTree by Hilton Hotel Pittsburgh-Meadow Lands, responded to this reviewResponded July 8, 2014

Thank you for taking the time to provide us with a response. As the Front Office Manager at the DoubleTree at Pittsburgh Meadow Lands, I am working very hard to continually improve our property and to provide all of our guests with the products and services that deliver an “Excellent” experience. Your comments indicate that you had a number of areas in which we failed to meet your expectations for which I sincerely apologize. I have forwarded your comments to the appropriate department heads that are certain to take the corrective steps needed to improve their areas.
Again, thank you for your response and please know that we value your business and we look forward to providing you with an “Excellent” stay the next time that you travels bring you to the Pittsburgh/Washington area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (648)
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458 - 464 of 648 reviews

Reviewed June 19, 2014

Greeted with warm cookies and friendly staff. Room was spacious and clean. Morning breakfast good with friendly staff. Very close to Meadows Casino, don't even have to go out to the main road. Would recommend staying there.

  • Stayed: June 2014, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Linda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonathan B, Manager at DoubleTree by Hilton Hotel Pittsburgh-Meadow Lands, responded to this reviewResponded July 8, 2014

Thank you very much for taking the time to respond on Trip Advisor. We are extremely pleased that you were able to rate us as “Excellent” in many areas and we look forward to being your host again in the very near future! Please let me know if I can be of any assistance.
Thank you again,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 18, 2014

The rooms were clean. Beds were so comfortable! The staff very friendly. The hotel is very close to the casino and the shopping outlets. They offer free shuttle service. I would stay there again. Food great!

  • Stayed: June 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Kathleen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonathan B, Manager at DoubleTree by Hilton Hotel Pittsburgh-Meadow Lands, responded to this reviewResponded July 8, 2014

Please allow me to personally thank you for being our guest as well as for taking the time to respond on Trip Advisor.
We are extremely pleased that you found your stay to be “Excellent” and we look forward to being your host again in the very near future! Please know that we work very hard to ensure that every stay at our hotel is “Excellent”!
Thank you again, we truly appreciate you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 12, 2014

The reason for our stay was for my daughter's wedding. The service, staff, and food made this day perfect! I could not have asked for anything more to make her day an extremely memorable one and without any glitches! The staff go above and beyond.

  • Stayed: June 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Cheryl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonathan B, Manager at DoubleTree by Hilton Hotel Pittsburgh-Meadow Lands, responded to this reviewResponded July 8, 2014

On behave of the entire Doubletree Hotel staff we want to thank you for rating us “Excellent”! We appreciate you taking the time to respond on Trip Advisor.
We are delighted that the service, staff, and food made your daughter’s wedding day perfect! We look forward to being your host again in the very near future! Please know that we work very hard to ensure that every stay at our hotel is “Excellent”!
We truly appreciate you!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 6, 2014

of course there is shopping everywhere too. breakfast was good. they lost power because contractors did something bad while building a hotel next door so they provided breakfast for everyone. I have stayed here several times and they always provide good service. they have some good happy hours and a nice pool outside. you can watch close circuit horse racing inside and they have a shuttle to the casino. if you are at the casino after about midnight, the casino security will take you back to the doubletree. it's about a 2 minute ride. will be back

  • Stayed: June 2014, traveled with family
    • Value
    • Location
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Thank Samuel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonathan B, Manager at DoubleTree by Hilton Hotel Pittsburgh-Meadow Lands, responded to this reviewResponded July 8, 2014

Thank you for taking the time to respond on Trip Advisor.
We are extremely pleased that you found your stay to be “Excellent” and we look forward to being your host again in the very near future! Let me know if i can be of any assitance on your next trip to town. Please know that we work very hard to ensure that every stay at our hotel is “Excellent”!
Thank you again, we truly appreciate you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2014

no clock in the room. Called 2 x for a clock. was told on 2nd call clock was not delivered because the was to be a scheduled power outage and it wouldn't work. I insisted on a clock for use afterwards. The front desk called back to inform me there were no clocks available. The sheer curtains were stained with holes in them

  • Stayed: May 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
1  Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonathan B, Manager at DoubleTree by Hilton Hotel Pittsburgh-Meadow Lands, responded to this reviewResponded July 8, 2014

Thank you very much for taking the time to respond on Trip Advisor. We are extremely pleased that had an “Excellent” stay in most regards and we look forward to being your host again in the very near future!
Your comments indicate that you had a problem getting a clock/ radio which I sincerely apologize.
I have forwarded your comments to the appropriate department heads to ensure we have back up clocks on hand now.
Again, thank you for your response and please know that we value your business and we look forward to providing you with an “Excellent” stay the next time that you travels bring you to the Pittsburgh/Washington area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 22, 2014

I have traveled hotels thoroughout the country and I expect the vents on air conditioner to be cleaned daily due to health risks. When we arrived the carpet had just been shampooed we walked on wet carpet for two days. The old look that doubletree presents is a good way to camaflouge the dirt, in the lobby I was embarassed for our guest, the velvet couch was worn and torn. Not a good picture for 1st impressions. In the dining area, plates were presented that did not fit well on the table the four of us were at.

  • Stayed: May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton
1  Thank William E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonathan B, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Meadow Lands, responded to this reviewResponded May 28, 2014

Thank you for taking the time to provide us with feedback. As the Front Office Manager at the DoubleTree at Pittsburgh Meadow Lands, I am working very hard to continually improve our property and to provide all of our guests with the products and services that deliver an “Excellent” experience. I have forwarded your comments to the appropriate department heads that are certain to take the corrective steps needed to improve their areas.
Again, thank you for your response and please know that we value your business and we look forward to providing you with an “Excellent” stay the next time that you travels bring you to the Pittsburgh/Washington area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Pittsburgh-Meadow Lands

Address: 340 Racetrack Road, Washington, PA 15301 (Formerly Holiday Inn Washington - Meadow Lands)
Phone Number:
Location: United States > Pennsylvania > Washington
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Washington
#6 Business Hotel in Washington
Price Range: $101 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Pittsburgh-Meadow Lands 3*
Number of rooms: 138
Official Description (provided by the hotel):
The DoubleTree by Hilton Hotel Pittsburgh - Meadow Lands invites you to stay at our hotel located adjacent to The Meadows Race Track & Casino and Tanger Outlets. Our spacious guestrooms offer Sweet Dreams bedding, as well as complimentary parking, wireless internet, and seasonal outdoor pool, business center, and fitness center. ... more   less 
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Also Known As:
Holiday Inn Washington
Washington Holiday Inn

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