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“Exercise equipment very poor”

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Holiday Inn Express & Suites Warminster - Horsham
Ranked #1 of 2 Hotels in Warminster
Certificate of Excellence
Philadelphia, Pennsylvania
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Exercise equipment very poor”
Reviewed September 1, 2013

Through a post-visit web survey I complained in May, 2013 about the exercise equipment being in poor shape. It is no better in August--a virtually unusable, wobbly, noisy-jalopy of an elliptical machine, two cranky treadmills, and a semi-recumbent bike that works (but the seat couldn't be adjusted and the heart rate monitor was grossly inaccurate).

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Otis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haas V, Front Office Manager at Holiday Inn Express & Suites Warminster - Horsham, responded to this review, September 7, 2013
Otis M,

Thank you for taking the time to share your experience with us. I am very disappointed to hear that our fitness center was not working properly for your past visits. If you have time, please contact Haas or Samantha at the hotel so we are able to speak with you directly to resolve the issue.

Best Regards,
Haas
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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192 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • German first
  • Any
English first
Bangkok, Thailand
Level 5 Contributor
67 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed August 1, 2013

This hotel is essentially brand new, clean, good parking, and in a good location Warminster next to Costco (but about 15-20 min from Interstate). We stayed one night and would stay here again if we need to visit people in the area. The issues of the facility is that it seemed like it was opened before everything was ready. Staff were functional but not friendly. Rooms were missing basics like hangers in the closets and other amenities etc. Rating should go up from "average" when management gets control of all the little details.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank FirstClassPax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haas V, Front Office Manager at Holiday Inn Express & Suites Warminster - Horsham, responded to this review, August 5, 2013
FirstClassPax,

Thank you for taking the time to share your recent stay experience with us. I do apologize that some of our basic amenities were not available during your visit. I can assure you that these problems have been looked into. I hope we will have the opportunity to serve you again in the future.

Best Regards,
Haas
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 28, 2013 via mobile

We stayed here last night and I expressed to the desk clerk that I wished we had a reason to stay longer. Our accessible room (141) was a mini Suite with amazing room to turn a w/c or scooter and still navigate around on foot. It was spotless and smelled fresh without perfumes. The air conditioner was quiet and did not cycle constantly(so annoying in other places). So many hotels keep their bed heights at my waist it seems. This king bed was low enough that I did not need any assistance to get up on it. It was comfortable with no sag. My husband used WiFi over on the couch without complaints about speed. The TV has a good picture, but could use a simple channel guide. The wet bar has plenty of supplies, even lids for coffee cups.
The bathroom tiles are textured, roll-in shower is textured as well and has a sturdy L fold down seat. Hand held spray is center mounted with adjustable height, long hose. The head is large in diameter and metal, the standard for this chain. Grab bars around 2/3 stall, not where you sit. The ADA commode has all three grab bars and staff did not leave towels on them (thank you!). Towels are on a high shelf, but there is a low towel bar as well by the shower. I stand at the sink, but the faucet handle may be difficult to reach for a seated guest.
Holiday Inn/Suites/Express is our hotel chain of choice and this property sets a new standard for us. Everything from our gift bag at Priority check in to our generous late check out was appreciated. There is more I wish I were able to comment on, but we simply could not avail ourselves of all the services on this trip. We will seek out this property when we are in the area again. Kudos HIE Warminster!

Stayed July 2013, traveled as a couple
Helpful?
1 Thank Bonnie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haas V, Front Office Manager at Holiday Inn Express & Suites Warminster - Horsham, responded to this review, August 5, 2013
Bonnie M,

Thank you so much for a wonderful review of your stay! We appreciate you taking the time to share your experience with us. I am so glad to hear that you and your husband were comfortable in the room and were able to enjoy our various amenities. We look forward to serving you again in the future!

Best Regards,
Haas
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gilbertsville, New York
Level 1 Contributor
4 reviews
Reviewed July 8, 2013

We stayed 2 nights. The room was very clean, nice linens on the beds and they were comfortable and did not hurt my back as they often do. Breakfast buffet offered variety each day and was of good quality.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank annette549
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haas V, Front Office Manager at Holiday Inn Express & Suites Warminster - Horsham, responded to this review, July 10, 2013
Annette549,

Thank you for choosing to stay with us at the Holiday Inn Express & Suites in Warminster! We are pleased to hear that you enjoyed your stay. We hope to see you again soon.

Thank you,
Haas
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level 4 Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 8, 2013

So glad I stayed at the Holiday Inn and not in one of the other area hotels that had rooms blocked for the visit. It's definitely a newer hotel and very quiet; perhaps an hour from Center City with traffic. Complimentary breakfast was great, particularly the Holiday Inn's sticky buns. It's pricy, but worth it if you want a nice, clean room for your travels

There's also amenities right around the hotel including a small cafe, a great pizza place, and a Walmart for anything you might have forgotten.

Only downside is the parking. It can get tight and being a female traveling alone, I did not want to park on the side facing the main road because it was not very well lit. It's not in a bad neighborhood and I would certainly not give the hotel a bad review for the parking. Just be aware of your surroundings and you're fine.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FionaHematoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haas V, Front Office Manager at Holiday Inn Express & Suites Warminster - Horsham, responded to this review, July 10, 2013
SunnyAR96,

Thank you for taking the time to share your experience with us! We are so glad that you were happy with your stay and especially enjoyed our breakfast. We hope that we will have the opportunity to serve you again in the future.

Thank you,
Haas
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, New York
Level 6 Contributor
811 reviews
236 hotel reviews
common_n_hotel_reviews_1bd8 451 helpful votes
Reviewed June 25, 2013 via mobile

I have stayed at a lot of hotels in the Warminster/Horsham/Willow Grove area, and is by far the nicest. However, it is off the beaten path - far from the other hotels , but if the location is acceptable, this is the place to stay!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank drichrx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haas V, Front Office Manager at Holiday Inn Express & Suites Warminster - Horsham, responded to this review, July 5, 2013
drichrx,

Thank you for choosing to stay with the Holiday Inn Express and Suites in Warminster! We appreciate you taking the time to share your stay experience with us and look forward to serving you again in the future.

Best regards
Haas
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan
Level 5 Contributor
74 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed June 17, 2013

Stayed one night. Place looks pretty new. Modern bath fixtures, lots of space in the room. Had a king suite with small sofa on first floor near exit. Could smell smoker's cigarettes when air conditioner kicked on, probably from workers taking their smoke break outside the room. That is the only negative part of my stay.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lhwashere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haas V, Front Office Manager at Holiday Inn Express & Suites Warminster - Horsham, responded to this review, July 5, 2013
Ihwashere,

Thank you for taking the time to share your recent stay experience with us! I am glad to hear you had a pleasant stay and I hope you will visit us again. I will speak with our team about smoking near hotel entrances and hopefully this will not be an issue in the future.

Best Regards,
Haas
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Warminster - Horsham

Property: Holiday Inn Express & Suites Warminster - Horsham
Address: 240 Veterans Way, Warminster, PA 18974-3534
Phone Number:
Location: United States > Pennsylvania > Bucks County > Warminster
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Warminster
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Warminster - Horsham 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
Stay at the New Doylestown, Pennsylvania HotelThe new Holiday Inn Express & Suites in Warminster, Pennsylvania is just minutes from Doylestown and only a short drive from Philadelphia. With many restaurants, attractions and businesses nearby, our Warminster hotel is the perfect place to stay during your visit to the Doylestown area.Leisure travelers can enjoy a comfortable stay at a modern Doylestown hotel while they explore the beautiful Pennsylvania suburbs. Kids will enjoy visiting Sesame Place and the nearby Philadelphia Zoo while the whole family will love the Mercer Museum, Michener Museum & Peddler's Village. New Hope Antique Shopping is a nearby place to shop while the Willow Grove Park Mall and Franklin Mills Mall are just minutes away.With convenient access to Franklin Dev. Corporate Center, Ann's Choice, Horsham Business Center, Asplundh, Tyco Electronics & Merck, our Doylestown hotel near the Willow Grove Naval Base is perfect for business travelers planning to attend meetings in Warminster or Doylestown. You can stay connected during your visit with free high-speed Internet access.While staying at our all-suite hotel in Warminster, be sure to enjoy a swim in the heated indoor pool and whirlpool or a workout in the Fitness Center. Each morning we offer an Express Start free hot breakfast featuring our delicious cinnamon rolls. Check out our Doylestown hotel deals & rates today. This description is based on information provided by the hotel. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Warminster/Doylestown
Holiday Inn Express Doylestown

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