Ok Since when is it the customer's fault for the steak / pizza place not getting the order right?
I ordered for delivery a small pizza and 2 cheese steaks from vince's in trexlertown both with extra cheese and one with mushrooms. One was fine. The one with mushrooms had three mushrooms and NO CHEESE at all although I was charged for both.
My husband called them to ask what happened and the girl there asked what we wanted? Should they swap it or did we just want them to bring us the cheese. Would it be a hassle for us to come get it because they are too busy. Yeah we thought that would be a hassle since that is why we ordered it for delivery in the first place. My husband asked for the manager who then got on the phone yelling at my husband that he made the sandwich himself and we should look for the nonexistent cheese under the meat. Yeah because everyone wants to have to dissect their food to find the cheese. After they ended the call begrudgingly agreeing to bring another one I called and told them to keep it and we just won't be ordering from them again. Just not worth it.
The delivery guy was nice and polite.
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