I'm not a picky traveler, but I'd expect things to work . . . that is my disclaimer. My wife, our toddler and I stayed for three nights for a family gathering. After our first night, the housecleaners did not even enter our room to clean it when we were gone. At 10pm when we returned, I went to the front desk to ask for someone to empty our trash so we wouldn't have to smell dirty diapers all night. 5 mins later a staff member showed up, changed the trash and brought new towels. Points for (sort of) fixing the problem. The Wi-Fi in our room was spotty at best and kept kicking me off the ipad, requiring multiple log-ins on each use. The TV remote only let you scan channels down, not up. I tried to call for a wake-up call using the room phone, but it kept hanging up on me. After about 6 attempts I gave up, fearing if they did try to call us on the house phone it might not work. I used my cell phone alarm instead. What else...the door to the bathroom wouldn't secure or lock, which isn't helpful with a toddler around. We did not use the restaurant or fitness room, but did swim, which was fine. Our room (126) was quiet, but the hotel is set far back from busy Street Road, that I think most rooms would be relatively quiet. Our room is right around the corner from the lobby, but we never were disrupted by the noise.
The price is comprable for the amenities compared to other hotels in the area, but attention to maintenance issues is definitely warranted. We picked this hotel based upon having an indoor pool instead of an outdoor one in the spring. Choose better.
- Official Description (provided by the hotel):
- The new Crowne Plaza Philadelphia - Bucks County is 100% smoke-free! Discover all that Bucks County and Philadelphia has to offer at the convenient, comfortable Crowne Plaza Philadelphia-Bucks County. Our location just off of the Pennsylvania Turnpike, I-95 and Route 1 affords you easy access to everything our area has to offer. The Crowne Plaza Philadelphia-Bucks County is the ideal destination. Imagine having all the space and tools you need for business - free wireless high-speed Internet, a specialized work area in your room, and plenty of electrical outlets. The business center is there for copies, printing and support. And, if you re here for pleasure, you are just minutes away from Sesame Place, Park Casino, Peddlers Village, New Hope and all the adventures that Philadelphia has in store. No matter what brings you to the area Crowne Plaza Philadelphia-Bucks County, your room is your personal retreat. The key word is comfort with luxurious bedding, modern decor and all the amenities you need. Brady s American Pub within the hotel offers casual dining in a fun atmosphere, offering your favorite sporting events on plasma TVs with a traditional American menu and over 70 beers. The Crowne Plaza Philadelphia-Bucks County is a favorite for business and leisure visitors to Bucks County and Philadelphia and we want to become your favorite too. ... more less
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- Also Known As:
- Crowne Plaza Philadelphia - Bucks County Hotel Trevose
- Crowne Plaza Trevose
- Holiday Inn Trevose
- Trevose Holiday Inn