After reading the reviews online, I decided to book at the Crowne Plaza over the Holiday Inn for a business trip that took me to the Trevose, PA area. I was VERY disappointed with my stay. I received my first room key and took one step inside and could barely breathe. Whoever was in the room previously had clearly smoked in it (and actually, smelled like they were STILL smoking in it). I had requested a non smoking room and signed their non smoking agreement when checking in, so not sure how I ended up in a room where someone had previously been smoking. They graciously moved me to the room next door, which still had a very strong smoke odor. As you can see from the pictures that I've posted, I had a lovely view of all of the air conditioners for the hotel. They were all running and all extremely loud so I asked to be moved to a new room. Well, they explained to me that they were actually OVERBOOKED by one room so they couldn't move me. So I was stuck in a smelly, loud room. I went back up to charge my cell phone and found the lovely wall socket (picture also attached) next to the bed in my room. This is such a safety hazard...plugs were falling out, the bottom right outlet was completely cracked apart. Disaster. I decided to eat in the hotel restaurant as I had a coupon for a free appetizer. I received my drink AFTER I completed my meal. The pasta with the "lump" crab meat barely contained any crab at all and it surely wasn't lump. The waitresses were plenty nice enough and just seemed overworked. Finally retiring to my room for the evening, I went upstairs to take a bath and found a dirty bathtub. I didn't even bother taking a picture as by this point I was so disgusted I couldn't wait to get out. I cut my trip short and checked out the next day even.
Overall, I had a terrible experience and will NOT be staying here again.
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- Also Known As:
- Crowne Plaza Philadelphia - Bucks County Hotel Trevose
- Crowne Plaza Trevose
- Holiday Inn Trevose
- Trevose Holiday Inn