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“FILTHY! FILTHY! FILTHY” 1 of 5 bubbles
Review of BEST WESTERN PLUS Poconos Hotel

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BEST WESTERN PLUS Poconos Hotel
Ranked #2 of 4 Hotels in Tannersville
Reading, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“FILTHY! FILTHY! FILTHY”
1 of 5 bubbles Reviewed August 16, 2010

The bathroom floor and tub had hair on it. The corners of the carpet were not vacumned and there was a cracker and other food crumbs on the floor by our bed. I have traveled worldwide and have NEVER seen a room so disgusting! Once we saw the condition of the room we immediately checked out.

  • Stayed August 2010
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank traveler5270
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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567 reviews from our community

Traveler rating
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    110
    76
    102
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Spanish first
  • Any
English first
Peach bottom, Pa.
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 bubbles Reviewed July 14, 2010

I have been staying at this hotel for years now and just seen the place going down the tubes!! From the stove knob on the jacuzzi control to the noisy pump on the tub. To the parts missing on the tubs. You could not even hear your self think it was so loud. Our room had no A/c the first night and let me tell you we sweated our buts off. It was 90's or higher out side and 100 in our room. I spoke to the manager in the morning he offered me $50 off the bill and stated he would have it looked at for us. We went on our way returned and nothing was done. I spoke to the best girl ever as Tonya she showed up at our room with the maintenance guy as he worked on the problem she offered us our choice of the hotels room's. She is the reason we choose the Ramada Hotel with service like that I am very pleased. As for the Manager he was rude and really did not care about my issues and the owners of this hotel are using the cheapest and easiest way to repair the building. It has gone down hill from the smell of cigarettes in the non-smoking rooms to the stove parts on the jacuzzi. There are no two rooms alike as the parts used in the repairs are you local home improvement store sale or clearance items. Nothing matches or is the same!! Again this is my opinion and I just have seen the hotel go down the tubes!!! I hate to be prejudice but the Foreigners taking over our hotels and businesses in our country are just taking the money and not caring about our comfort or quality of our stay. Just give them your hard earned money and too bad for your luck.

  • Stayed July 2010, traveled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Animal661
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duncannon, Pennsylvania
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 23, 2010

We stayed here as we traveled through the pocono area. Personnel at the front desk was extremely friendly to accomodate us with everything we needed and then followed it up with a call to the room to make sure we were comfortable and everything was ok. Cleaning personel were friendly. Breakfast included everything from donuts, danishes, bagels, multiple kinds of cerals, waffles, 3 different kinds of juice, coffee, tea, etc. Although we did not use the pool or hot tub we did walk in and it was very clean and inviting for anyone who has the time to enjoy it. As we checked out the gentleman at the front desk was very friendly, making sure our stay was enjoyable. If you don't experience the same kind of service we did ask yourself if you did everything you could to give the staff a chance to make it right.

  • Stayed June 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ksanangel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasadena, MD
1 review
3 of 5 bubbles Reviewed January 3, 2010

We were a little worried after reading all of the reviews. We stayed here New Years Eve and New Years Day. The hotel is clean, it is a bit outdated but we were comfortable. The biggest setback for us was due to the Jacuzzi tub, there was no shower in the room, we had to use the hand held spray nozzle in the tub to shower. The tub is not easy for us not so young people to get in and out of. New Years Eve our neighbors were a little noisy but after midnight it quieted down and the next evening was very peaceful. The location is excellent, close to all of the local hot spots. They do need a traffic light at the entrance, it's a little tricky to get in and out of. All in all, it was a pleasant stay and we really enjoyed the area.

  • Stayed December 2009, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank wsb1270
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, NY
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed December 9, 2009

Our room was dirty and smelled bad. When I asked the front desk they refused to move us to another room even though their were obviously other rooms available. I do not recommend to anyone, even given the cheap price.

  • Stayed October 2009, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank jeff474
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new jersey
1 review
4 of 5 bubbles Reviewed November 10, 2009

My boyfriend and I have stayed at this hotel every time we go up to the Poconos. Each time we have had a pleasant stay and enjoyed ourselves. The rooms were clean and the service was fine, we kept to ourselves and had a very nice stay. The loaction was great. It was right down the street from The Outlets and minutes away from Camelback. The last time we stayed was in January and we stayed in the heart shaped jacuzzi and fireplace suite and it was beautiful. I would recommend this hotel and will probably be booking this room within the next couple months.

Stayed January 2009, traveled as a couple
Helpful?
Thank temptedchick04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bronx
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed July 7, 2009

Although the service was absolutely fantastic, the room smelled, chips on the floor when we checked in. I requested a refrigerator and microwave, my two night, three days there, the refrigerator wasn't working. They did provide some money back, however, I found that a mile or so down the road, the Quality Inn was charging $30.00 to $35.00 less a night.

  • Stayed July 2009, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Ladya992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Poconos Hotel

Property: BEST WESTERN PLUS Poconos Hotel
Address: 2647 Route 715, Tannersville, PA 18372-7882 (Formerly Ramada)
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Tannersville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Tannersville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Poconos Hotel 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
Just minutes from Camelback attractions and Mount Airy Casino. Located in the heart of the Poconos Mountains, escape the hustle and bustle at our BEST WESTERN PLUS Poconos Hotel near Camelbeach. This Tannersville, PA hotel is surrounded by great sightseeing, shopping and area attractions. Greet the morning with a smile over a free full hot breakfast buffet and then take a dip in our heated indoor pool. Stay connected to home or the office right from your room with free Wi-Fi Internet access. Our hotel offers free parking for your convenience. Whirlpool and Fireplace Suites are available at this hotel in Tannersville, Pennsylvania. The hotel was formerly known as Ramada Limited and underwent a complete renovation and converted to BEST WESTERN PLUS Poconos Nov 2014. ... more   less 
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Also Known As:
Ramada Limited Tannersville Pocono Hotel Tannersville
Ramada Tannersville
Tannersville Ramada

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