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Holiday Inn Express Stroudsburg - Poconos
Ranked #4 of 8 Hotels in Stroudsburg
Certificate of Excellence
Newark, New Jersey
1 review
“HouseMan”
5 of 5 bubbles Reviewed December 29, 2012

The houseman Anthony is very friendly and sweet. I noticed he is also a very hard worker, keeps everything that needs to be clean nice and spotless. The housekeepers can work on their attitudes but rooms are nice. Front desk ladies are beautiful and friendly they do a good job. Breakfast can be better. Also, there is a lot of maintence work that should be done. But otherwise everything in the hotel was great. Thank u for the great stay.

  • Stayed December 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank pocono101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly F, Guest Relations Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review, January 11, 2013
Thanks for the review! I will pass on your comments! Hope to see you again the next time you are in the Poconos! Feedback from our Guests always helps us keep improving!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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384 reviews from our community

Traveler rating
    194
    125
    32
    14
    19
See reviews for
171
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
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  • French first
  • German first
  • Portuguese first
  • Russian first
  • Turkish first
  • Any
English first
Oakville, Ontario
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed December 28, 2012

Chose this hotel for a one-night stop enroute to New York City. Very modern, clean and spacious hotel. Outstanding breakfast in the a.m., and the indoor pool/whirlpool spa was a pleasant distraction for the kids.

We stayed in the a 2 bed 'suite' which essentially provided a sitting area with a pull-out couch. The room was nicely appointed, certainly new, and well looked after. Good toiletries in the bath to add to my collection. The only downside I found in staying here was the sound-proofing between rooms seemed non-existent and while the guests next door were not overly loud in their conversations or their playing of music, it could clearly be heard in our room (and, unfortunately, until 4 a.m.), necessitating earplugs.

Staff were cordial and pleasant and aside from the aforementioned noise issue, this is a very good establishment that warrants serious consideration if staying in the area.

Room Tip: Ask for a room where you will have no guest neighbours, if at all possible, to protect from noise in...
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  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 1stclasspreferred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly F, Guest Relations Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review, January 2, 2013
Thank you for the review! I am glad to hear you enjoyed the majority of your stay, I do apologize for the noise issue you experienced, hopefully next time you are in the Poconos you come and stay with us again and we can certainly make sure we get you in a quieter area of the hotel! Thank you again for the review and for your comments, we investigate all Guest concerns to constantly improve Guest satisfaction.
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Pooler, Georgia, United States
1 review
5 of 5 bubbles Reviewed December 27, 2012

We stayed at this hotel for 5 nights right after Thanksgiving. Hotel smelled very clean from the moment you walk through the front door. Check in was extremely quick & easy, which was very much appreciated as we had been traveling from Savannah, GA. We booked a 2 bed suite being a family of 5. There were 2 queen beds (which were extremely comfortable) and also a pull out couch. The room was immaculate and very spacious.Bathroom was large as well. We also spent a fair amount of time in the pool and jacuzzi which were both very clean. After finishing at the pool each night, we stopped by the lobby for fresh baked cookies and iced tea which was a very nice touch. Housekeeping was very personable and attentive. We needed extra towels & other amenities which was no problem for Monica & Alisha. They were very accomodating & pleasant to speak with. We will stay here again next time we come to PA to visit our family

  • Stayed November 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Betsy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly F, Guest Relations Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review, December 28, 2012
Thank you so much for the wonderful review! I am so glad to hear you enjoyed your stay with us! I am going to make sure the room attendants see your comments as well; it always makes us feels good to get recognized and means a lot! Thanks again and we will see you next time!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newark, Delaware
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed December 14, 2012

I have spent alot of time on the road for business over the years and as a result I do not like hotels in general. However, when I do have to stay in one I am very picky about the condition of the hotel, especially it cleanliness.
The Holiday Inn Express in Stroudsburg, PA met the standards that I have insisted on. They were very pleasant, the hotel was immaculatly clean, the breakfast was above par, and the room itself was very unique and extremely comfortable. It allowed me to work in a very pleasant environment.
I would reccomend this hotel to any who are traveling for business or even for families staying in the area.

  • Stayed December 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Richardaaaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly F, Guest Relations Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review, December 15, 2012
Thank you for the wonderful review! We take great pride in maintaining the level of cleanliness and service that we offer at our property and love to hear such positive feedback. Thank you again and we hope to see you again if your travels bring you back to Stroudsburg!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, New York, United States
Level Contributor
71 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed November 25, 2012

Our family of four including two kids spent three nights at this hotel right after Thanksgiving, and very much enjoyed our stay. The room was clean and fresh, and the service very good. To be clear, this isn't a fancy hotel but it's everything a family would want while passing through the Poconos. The breakfast was hot and plentiful, the service responsive, and the coffee about what you'd expect. The hotel pool was clean and the facilities neat with plenty of modestly sized towels. Recommendations from the front desk for restaurants were good and directions easy to follow. Would definitely stay here again if passing through.

Room Tip: We had room 214 right above the hotel's main entrance, but never heard any cars or foot traffic...
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  • Stayed November 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly F, Guest Relations Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review, November 29, 2012
Thank you for the review! I am glad to hear you enjoyed your stay with us, see you next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
LYNBROOK
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed November 13, 2012

Great new hotel. Staff at front desk were very friendly. My name was even on a welcome board as a priority club member! The hotel is beautiful and very clean. Due to some recent ankle surgery, we requested a handicap accessible room and it had the best bathroom! It had grab bars everywhere and even a built in seat in the shower, which I actually needed! It was a welcome site. The pool was warm and very clean, my son had a blast. Breakfast was good, stand fare and a good selection. The beds were very comfortable with plenty of pillows. They have fresh baked cookies and ice tea in the lobby. We would definately stay here again.

  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank joshiemom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly F, Guest Relations Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review, November 17, 2012
Thank you for the review, very glad to hear you enjoyed your stay. We will see you next time you are in the Poconos!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SPARTA
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 8, 2012

After a completely AWFUL experience at the Staybridge Suites in East Stroudsburg, we visited the HIE for the purpose of using their wireless internet to download files that were absolutely necessary for work projects. (Hurricane Sandy rendered us powerless at home.)

Front desk staff was gracious, welcoming, and very helpful during our early evening visit to the lobby. We were able to download the necessary files, and the coffee was delicious!

We were so grateful that we booked a room for the next night. Fortunately, our power at home came back, so we didn't spend the night.

If I lived farther away, this property would be my first choice for business travel.

Thank you, Holiday Inn Express! You have renewed my faith in the IHG brand.

  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PeterK456A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly F, Guest Relations Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review, November 10, 2012
Glad we could help out in any way, looking forward to having you be our Guests in the hotel the next time you are in town! See you next time for hopefully a longer stay, and thank you for the review, we really appreciate it!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Stroudsburg - Poconos

Property: Holiday Inn Express Stroudsburg - Poconos
Address: 1863 W Main St, Stroudsburg, PA 18360-1054
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Stroudsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Stroudsburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Stroudsburg - Poconos 2.5*
Number of rooms: 75
Reservation Options:
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