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“Not what we have come to expect in a Hampton!”

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Hampton Inn Stroudsburg / Poconos
Ranked #2 of 8 Hotels in Stroudsburg
Certificate of Excellence
Rochester NY
Level Contributor
61 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Not what we have come to expect in a Hampton!”
Reviewed July 5, 2009

Yikes. We are Hilton Gold members and stay in Hamptons on a regular basis. We like that we know what to expect, a good clean room, friendly staff, good breakfast, up to date rooms. This one falls short, very short. Upon first arriving, even my kids noticed that the grass hadn't been mowed in probably over a month. The bushes were badly in need of trimming. The hotel is badly in need of updating which made it not feel clean. The furniture was tired and worn. The caulking around the bathtub was all coming off and needs to be replaced, it had the old hotel style sinks. The staff was trying hard to fulfill peoples needs, but seemed totally overwhelmed with a totally book hotel. The pool was tiny and packed with families. There were towels when we got there, but quickly ran out and were not replaced. Although it did eventually quiet down, it was incredibly loud until quite late at night. We have stayed in many hotels filled with girl's gymnastics teams and never experienced a noise level in a hotel like we did that night. Breakfast in other Hamptons is typically eggs and something else hot. They had french toast sticks and sausage...not bad I guess, just not what we were used to finding. We were there to pick my daughter up from gymnastics camp. This will probably become a yearly trip for us, but we'll be finding another Hilton, even though that will mean staying in a different town.

  • Stayed July 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 4kidstolove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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685 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
Buffalo
Level Contributor
163 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed June 9, 2009

My husband and I stayed one night at this hotel and it was just as expected since we've stayed at Hampton Inn's before. The room was comfortable, clean and roomy and the staff was helpful and pleasant. Not only did it include the hot breakfast buffet in the morning, but at 5p when we arrived there were hot appetizers, salad and dessert set up in the buffet. We saw a few people taking advantage of this in place of a dinner. When we asked for directions for a nearby restraurant, the person at the desk gave us a sheet of paper with walking and driving directions to many local restraurants.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vacationgirl50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
143 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed February 20, 2009

This hotel is one of the better places to stay in the Pocono area if you are just looking for a hotel and not a resort. The staff was very attentive to the needs of the guests. The free breakfast was basic but good and included differently prepared eggs every day, assorted cereals, toast, bagels, croissants, doughnuts, muffins, apple turnovers, bananas, instant oatmeal, yogurt and fruit. The hotel also has breakfast to go bags that are kept by the front desk every morning. A nice addition was freshley baked cookies every afternoon by the front desk and also some food items that are put out every late afternoon for the guests near the lobby. One nigth included soup, BBQ chicken wings, apple pie and some type of walnut cake/cookie. The rooms are very clean and adequate. The rooms and beds are a bit on the small side. The indoor pool area was very clean and fun for the kids. The fitness room could improve. It did not have any resistance equipment and the two treadmills it had need new belts as they were bubbling and I could not use them. Overall this was the best hotel I have ever stayed in at the Poconos (I have never stayed at any resorts in the area). It is close to Camel Back and the Crossings outlets but you will need a car to get to these places. Main street in Stroudburg is close by and witin walking distance. Hotel has wirelesss internet for guests.

  • Stayed February 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank QueensMarine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 6, 2009

My husband and I wanted to spend some quiet quality time together and so we decided to go to the Poconos. We decided on the Hampton because of the very nice approach I received when I called the hotel. The staff was very friendly, they go out of their way to make you comfortable in every way possible. The hotel very clean, the room #137 was spotless, the bed very comfy. We spent 6 days there and it was extremely pleasant and enjoyable. The breakfast was quite nice, they put out some comfort soup and some desert in the evening. They are great with directions and just all around a lovely hotel. Well worth your money. We will definitely go back to the hotel. We will of course recommend it to our friends and family. A wonderful experience.

  • Liked — everything
  • Disliked — nothing
  • Stayed December 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank divalina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elmira, New York
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed December 30, 2008

Fine hotel! Nice, clean and well appointed. It wasn't quite up to the normal Hampton standards (there was no micro and fridge in the rooms etc.), but still a nice clean room with duvets and a sofa bed (which we like). The pool was great because when they said heated, they meant heated!!! There was no hot tub, but the pool was soooo warm it didn't matter (not what you usually find in a hotel of this caliber!). The staff were friendly and helpful too!

  • Stayed December 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
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Helpful?
2 Thank ktcwilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, NY
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed November 30, 2008

Stayed at Hampton Inn for the first time Thanksgiving, Well, check-in took about 3 minutes, staff super friendly and helpful. The room 421 was clean and well appointed. Very clean and comfortable bed. Nice pool area with clean towels for your comfort. Complimentary breakfast was great and high-speed internet (which was also complimentary) worked great. All you need is just take your laptop with wireless card. Overall we enjoyed it so much we are thinking of making Hampton Inn our permanent spot to stay in Poconos.

  • Stayed November 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Floriya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 23, 2008

After reading the negative reviews on this site I was expecting the worst. However, I was pleasantly surprised! The room was clean, well kept, and overall very comfortable. We did not have to pay since it was company expensed, but at about $130 I thought it was worth the money. I would have no problem staying here again, and I am generally very picky.

  • Stayed November 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank annamikemc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Stroudsburg / Poconos

Property: Hampton Inn Stroudsburg / Poconos
Address: 114 S 8th St, Stroudsburg, PA 18360-1615
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Stroudsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Stroudsburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Stroudsburg / Poconos 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Featuring our brand new "Perfect Mix Lobby" as of March 1st, 2013! ... more   less 
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Also Known As:
Hampton Inn Stroudsburg / Poconos Hotel Stroudsburg
Stroudsburg Hampton Inn

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