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4 - 9 of 308 reviews
Reviewed September 9, 2018

Great pool, absolutely perfect to relax by. Good food at the restaurant, close to Pocono attractions which made our labor day weekend get away super easy! Clean rooms, nice staff that were very accommodating to our little group. Will definitely be back!

Date of stay: September 2018
  • Trip type: Traveled with friends
    • Value
    • Cleanliness
    • Service
1  Thank Briann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2018

After reading the reviews we were skeptical about staying, but after spending the weekend there we found these reviews dont match the place. The rooms are cozy and clean, although a little dated. The pool was awesome and the kids loved it! We would definitely stay here again.

Date of stay: September 2018
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
Thank Erika H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jlbuscec, General Manager at Pocono Plaza Inn, responded to this reviewResponded September 9, 2018

Thank you for your nice response. Hope you come back again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2018 via mobile

This place is badly in need of a renovation. Offered a free breakfast on the booking site, there was none. Rooms were outdated, dirty, and falling apart. Pool area was overrun by a loud group that was drinking from glass bottles in the pool with children swimming all around them. Restaurant was ok, slow service and average food. Checkout morning there was trash piled up in the pool area. Its a real shame, place has huge potential but its best days are long in the past.....

Date of stay: August 2018
Trip type: Traveled with family
1  Thank 314sterlingk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2018

I don't know where to begin with this "Inn". It was dirty, more than half of the amenities they list were not operational, with signs indicating that the fitness center and sauna were not operational "Until Further Notice". The smell was something between mold, old cigarettes and what I can only presume as body odors. The duvets were severely stained that you wonder if they ever make it to a washing machine. The staff were apathetic, the pool was subpar. The night life was NOT family friendly, with a bar event lasting until 2am, and the sounds of partying going on in the pool area well past 3am, despite 10pm "quiet hours".

Room tip: Go to a different hotel.
Date of stay: July 2018
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank 20Jones18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2018 via mobile

Terrible Hotel
I've known this hotel for more than fifteen years as a Quality Inn. I remember how the bar worked near the pool and you could order food from the restaurant. On Saturdays, music played in the restaurant, or there was a disco, billiards, sauna. Breakfast was in the restaurant with a great selection of food delicious. We spent time wonderfully and cheerfully. Price per day, corresponded to the service and facilities. But, every year we noticed that the service in this hotel worsening, which was confirmed by the drop in the rating down on the visitors' review. Agree! Our last stop at Quality Inn, which changed its name to the Pocono Plaza Inn June 15, 2018, just upset everyone !!
FIRST, the bathrooms are not cleaned properly. Hair, unwashed mirrors, in the splatters of toothpaste previous, dirty fauset. SECOND, in the morning coming to the coffee maker it was discovered that it is not cleaned it is not known how long, because the coffee bags in it were with green mold !!!! Friends in the next room had the same thing. After going down for breakfast and having coffee, we had to pass into some sort of utility room by passing several black bags of rubbish and unsanitary near where the "breakfast" was served. Horror!!! Sorry, pigsty. Left without coffee and food.
When on the front desk we complained about the rooms and the coffee maker, they apologized to us and said that if we said before, that we would have brought another coffee maker ... !! ))) And I can be sure that outside the door with another did not pour out the same mold ??? !!!!!
No motel holds themselves below this. The Pocono Plaza Inn is not worth the money! The price is of Holiday Inn level and similar.
If only the owner takes care of improving the update and the quality of his business. I'm ashamed that I had to write about this about our beloved, former hotel !! And to put at the moment the assessment below is poor.

Date of stay: June 2018
Trip type: Traveled with friends
13  Thank swiftana88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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