We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Shoddy - expensive - uncomfortable”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hampton Inn State College
Ranked #10 of 26 Hotels in State College
Certificate of Excellence
Philadelphia, Pennsylvania
1 review
“Shoddy - expensive - uncomfortable”
Reviewed July 28, 2013

My son and I stayed here for a family reunion weekend expecting standard amenities and service. What we got were uncomfortable, worn-out beds, no fridge, no microwave and bad plumbing. The toilet backed up all over the floor. The manager sopped up the spilled toilet water with our room's towels but didn't use any cleaner and didn't even restock our towels. All that was left for morning showers were a couple of hand towels. I may have gotten four or five hours of sleep the entire three-day stay. I will NEVER stay there again!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rtm1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RyanHIExp, Guest Relations Manager at Hampton Inn State College, responded to this review, August 6, 2013
Rtm1960,

Your review regarding your stay has created great concern to me and is simply unacceptable for anyone to endure during a stay and I cannot apologize enough. While I have done extensive searches around our property to find that whomever handled this toilet issue was not in fact a manager it still does not justify why proper cleaning measures were not used after the repair of the restroom facilities. While I do understand your feelings towards never returning to our property, please know that your response has created more training practices to make sure that no other guests have the same experience you encountered.

Sincerely,

Ryan Saal - Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

565 reviews from our community

Traveler rating
    260
    199
    68
    27
    11
See reviews for
253
78
42
152
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
1 review
Reviewed July 26, 2013

The hotel staff were very friendly and helpful and went out of their way to ensure that the entire family was looked after. Its clean, convenient, and affordable. Pillows were too thin and without substance.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Marshall H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glen Allen, United States
1 review
Reviewed July 23, 2013

I stay at the Hampton because it is usually consistent. The State College Hampton in was below Hampton Inn's normal standards. The bathroom had a giant hair in the toilet and one in the sink upon arrival. Making it appear it wasn't clean. The carpets in the lobby and halls are very stained (party school?). The room and bed were clean and nice. The fridge was a nice bonus.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RyanHIExp, Guest Relations Manager at Hampton Inn State College, responded to this review, July 25, 2013
Paul F.

Your loyalty to Hampton Inn is greatly appreciated and you are correct that the great thing about the brand is a true consistency across the string of hotels that share the name. I do apologize that you however did not hold the same satisfaction level that you have had at other locations. A clean room is just as important to us as it is to you and there is no excuse for an unclean room upon arrival. The carpets within the rooms and hallways are all going to be replaced within the next few months and will certainly help against the look and feel that you described. Thank you for your feedback and we hope that you can come try us again in the future.

Sincerely,

Ryan Saal - Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manasquan, NJ, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 20, 2013

I have stayed at many hotels in my 35 years of business and personal travel. I will only stay at a Hampton Inn. I've traveled from Arizona to Massachusetts and many states in between for business purposes. Regardless of where I stay, Hampton Inn offers consistency of service, value and comfort.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RyanHIExp, Guest Relations Manager at Hampton Inn State College, responded to this review, July 22, 2013
John G.,

Thank you for the amazing comments towards Hampton Inn's. We too share your opinions towards travel and appreciate your loyalty. Thanks for staying with us and we hope to see you again soon.

Sincerely,

Ryan Saal - Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilcox, Pennsylvania
Level 2 Contributor
8 reviews
Reviewed July 20, 2013

Made reservations month ago, I made an error and needed to add a day on the front end and take a day off on the back side. NO ONE could or would help me, I call everywhere I was told,and gave all the information. Very poor treatment and service. I ended up calling the hotel, they couldn't help, so I booked an extra day on the front and left a day early, without any refund or consideration.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RyanHIExp, Guest Relations Manager at Hampton Inn State College, responded to this review, July 22, 2013
John R.,

Thank you for staying with us and thank you for the great review. I am sorry that we could not provide you with the assistance you needed regarding the alterations of dates leading up to your stay. Advance Purchase reservations do provide a good discount but are unfortunately out of our hands at the property level if modifications do need to be made. Thank you again for staying with us and we hope that you can come back and see us again.

Ryan Saal - Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga, Canada
Level 6 Contributor
107 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed July 18, 2013

Nice pool, nice fitness area and great breakfast..not much negative. Located near a few restaurants, including an olive garden right in the hotel parking lot...breakfast buffet includes waffles, cereals, sausage, breads, juices...all at no charge...parking and wireless also complimemtary...approx a 5 min drive from penn state university..strange thing about this area is that if you want to buy bottled beer to take to your hotel room, you have to buy it from a restaurant...strange..overall good experience.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank moldy73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlisle, United States
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed July 15, 2013

A pleasant greeting upon your arrival, your room being ready, and a clean spotless appearance when you walk into your room sets you up for a restful visit. On top of that when you need information from the hostess every effort given to be helpful and considerate to assure you remember to come back again when in town. When you see clean bathroom and clean bed covers you feel relaxed that what you don't see is clean as well.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank George R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RyanHIExp, Guest Relations Manager at Hampton Inn State College, responded to this review, July 22, 2013
George R.,

Thank you for providing feedback about your recent stay in State College. We are very pleased that you enjoyed your stay with us. It is a success for us when we know that we have provided a guest of ours with a positive experience from check-in to checkout and with friendly service and clean amenities. Thank you for making our day by sharing with us.

Sincerely,

Ryan Saal - Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these State College hotels
0.5 mi away
Country Inn & Suites By Carlson, State College (Penn State Area)
0.3 mi away
Hilton Garden Inn State College
Hilton Garden Inn State College
#2 of 26 in State College
532 reviews
1.3 mi away
Days Inn Penn State
Days Inn Penn State
#6 of 26 in State College
1,258 reviews
Show Prices
Show Prices
Show Prices
2.1 mi away
Comfort Suites
Comfort Suites
#12 of 26 in State College
239 reviews
1.7 mi away
Nittany Lion Inn
Nittany Lion Inn
#3 of 26 in State College
769 reviews
1.5 mi away
Hyatt Place State College
Hyatt Place State College
#15 of 26 in State College
106 reviews
Show Prices
Show Prices
Show Prices

Been to Hampton Inn State College? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn State College

Property: Hampton Inn State College
Address: 1101 E College Ave, State College, PA 16801-6808
Phone Number:
Location: United States > Pennsylvania > State College
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in State College
#12 Business Hotel in State College
#12 Romantic Hotel in State College
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn State College 2.5*
Number of rooms: 119
Official Description (provided by the hotel):
Hampton Inn by Hilton, is located 1/2 mile from Penn State campus, Beaver Stadium, Bryce Jordon Center, Pegula Ice Arena and Mount Nittany Medical Center. Daily hot breakfast and free Wi-Fi are included. The hotel shares the parking lot with a popular casual restaurant and lounge. We are only 3/4 miles from downtown and I 99/Rt.322. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Orbitz, Booking.com, Expedia, Hotels.com, Priceline, TripOnline SA, Travelocity, Cheap Tickets, Hotwire, Cancelon, HotelQuickly and getaroom.com so you can book your Hampton Inn State College reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn State College Hotel State College
State College Hampton Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing