My family had take-out from the Springhouse store on 07/26/06. We were very excited about trying out the PCE because we are HUGE fans of seafood, and tonight seemed perfect for trying out a new place. Our excitement soon turned into disappointment when we got home + had our dinner.
4 "Famous" jumbo lump crab cakes. Obviously had an EXCESS in filler - you can see the crab meat, but you can't taste it! It was bland; lacked flavor.
1 Fried oyster dish - Breading was flavorless + we were not able to taste the oyster. Fried oysters should have a "bite" of oyster taste, of which this dish was seriously lacking. It was bland + tasteless (matching the description of crab cakes). My mother, out of curiousity, decided to take apart a fried oyster, only to find NOT EVEN A WHOLE OYSTER. It was obvious this oyster was either sliced into 1/2 or 1/3 and then breaded.
1 Chicken Finger meal -
Tasted the chicken fingers + this ranked as one of the worst chicken meals I have had. Essentially tasted like something one would find either at a nursing home OR hospital setting, cooked for someone who has just received gastric surgery (i.e. requiring a BLAND diet). Chicken had NO flavor, and the pepper interspersed on the breading didn't aid in accentuating the flavor whatsoever.
1 "Famous" clams casino - none better. No one can better compete for the lack of quality that we expected from going to your seafood establishment. It was cheaply made, with bacon + sausage providing more flavor than the minced clam meat that we were expecting to taste. The texture of clam was present, but the taste was overpowered by sausage + bacon.
I tried to be as objective as possible in describing the disappointment we felt when we tasted our dinner. We felt ripped-off; we spent our money expecting quality food - instead, we received a substandard product. Part of a good business philosophy should not only worry about profit, but also to keep in mind that one should also keep a good customer base - and this is not achieved by ripping customers off with 1/2 oysters in the fried oysters + minced clam meat in clams casino. We truly feel that we had received an inferior product in our dinner tonight, and we are EXTREMELY DISSATISFIED.