Wanted to treat myself to a luxurious weekend alone and chose this property based on reviews and photos. I opted for a suite (the Genevieve) in their carriage house. DON'T. While there is more than ample space and the jetted tub was a lovely treat, I had 2 sleepless nights. The bed/mattress is old, soft, lumpy. No matter what you do, you roll to the sagged middle. The suite smelled musty despite the air conditioning. I opened the windows (only a few we're equipped with screens) and turned off the air....the window sills inside were filthy-which housekeeping took care of immediately, thank you. The open windows only aggravated the musty odor though. As this suite is located on the first floor you can hear every footstep (sounding like a herd of animals) from above, and the doors to the other suites. The suite is very dark, even during daylight, making it impossible to read without a flashlight or by going outside in the daylight. Carpeting was old and A bin for glass recycling was provided, however when I deposited my empty bottle in it it was taken out of the bin and left for me on my bedside table. Not sure why. The restaurant building (probably due to age) also has a very musty stale odor to it. The chairs are extremely hard and uncomfortable to sit in...without any cushioning.
I must mention the good...the employees are very nice, and they absolutely want to make your experience a pleasant one. Dining was very pleasant other than the odor. The grounds are beautiful and I enjoyed my pedicure. When I mentioned the issue with the bed if they had a different suite open, I feel confident it would have been offered to me. The carriage house does have a lovely seating area adjacent to it which was very pleasant to use.
Would I return? Not until updates and renovations are made, and some air purification is put in place in the dining rooms.
- Official Description (provided by the hotel):
- This Pocono Mountains PA bed and breakfast is a beautiful stone chateau, offering 15 elegant guest rooms and suites complete with fireplace, Jacuzzi, private balconies, and views of the Pocono Mountains. Our secluded and romantic accommodations along with our fine dining on-site 4-diamond restaurant are ideal for any traveler. Look online to learn more about special packages, area activities and events, and to book your next luxury Pennsylvania weekend getaway with us! ... more less
- Reservation Options:
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- Also Known As:
- The French Manor Hotel South Sterling