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Best Western Shippensburg Hotel
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Reviews (419)
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All reviewsroom was cleanhot breakfastindoor poolwafflesoff the highwaywould stay here againeasy accessking suitevery nice hotelgreat place to stayfree breakfastbwsaunaamenitieswalmartuniversityinternet
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373 - 378 of 419 reviews
Reviewed December 3, 2012

Great breakfast because of good folks taking care and managing the place. Prices changed in less than three weeks in every catagory I looked at and we stayed in a lesser room for a few dollars more on this trip. A touch aggravating and how making up two doubles is cheaper for them than one king or queen I will never understand. Second stay had some trash under the bed stand lip and a puddle between the toilet and bath tub, indicating a pretty superficial cleaning, and the first stay had an inoperable alarm/radio. But everything else was good. Cooling/heating unit was quieter than most in both rooms as weree the small fridge. Beds were comfortable, pillows a bit wanting. Off the highway by a mile plus, and this helps this location be a bit quieter. Still easy to find and get in/out. Noticed another guest had a hard time extending for an hour to acccomodate changing time for a wake. The managemnet excuse was lame and this was a mistake on their part, especially on a holiday weekend. Probably wouldn't stay if I needed flexibility.

  • Stayed: November 2012, traveled as a couple
    • Value
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Review collected in partnership with Best Western
Thank DAVID K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2012

Stayed the night of 11/2/12 and was charged 5 times for the room. Almost 3 weeks later still not resolved. Apparently this has happened before, see November and July comments below. Irresponsible manager leaves it to front desk staff to handle irate customers. He does not return calls. I am letting everyone at Shippensburg Univ know not to use this hotel. Luckily, my credit card company is helping me out. No help from these scoundrels.

  • Stayed: November 2012, traveled on business
    • Value
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Review collected in partnership with Best Western
Thank npnylarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2012

  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed November 20, 2012

Stayed one night and hotel charged my card for 4 nights. I have called every day to get my money refunded. Manager will not return my calls. Front desk employees told me that I wasn't the only one overcharged. I even called the main customer service line and no one seems to be able to help. Don't let the cheap rates fool you into staying at this hotel. Just multiply that cheap rate by 4 or 5 nights. Ended up being the most expensive hotel I stay at during my travels.

Stayed: November 2012, traveled on business
Thank Roy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2012 via mobile

this botel is used for US Express truck drivers.i am staying with my husband on this trip.the is one of the better hotels i have stayed at since he has been on the road.indoor pool area very clean nice staff.the breakfast is fab. i would stay here for family vacation if i had to.very very very pleased

  • Stayed: September 2012
    • Value
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Thank Meghan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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