Worst experience ever! At Shippensburg for Family Weekend to see my daughter who is a Freshman. My husband and I also had our 11 year old with us. When we went back to our room around 10:00, we walked in and the room stunk of Pot. The people next door were having quite a party. The walls were paper thin and the smell filled our room. My son was horrified. We told the girl on duty who informed us a manager was not available. She tried to help but there were no other rooms to put us in. We had to leave an find a room at 11:00 at night. The hotel did call us but I expected at least a room comped for our horrible experience. This was a FAMILY weekend and a treat to stay at a hotel. All they offered us was a discount because it was not their fault! Unbelieveable!!!!! I would NEVER stay there again or advise anyone I know to stay there. Go to Chambersburg only 15 minutes away, cheaper and better beds and no SMELL!!! Customer service..Ship Hotel does not know the meaning of!!!
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