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“Very accommodating”

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The Shawnee Inn and Golf Resort
GreenLeadersBronze level
Winchester, Virginia
Level 1 Contributor
4 reviews
“Very accommodating”
Reviewed January 27, 2014 via mobile

Really enjoyed our stay here. Staff was extremely friendly even going as far as to reopen the store at a bit after 10 to look for some Advil for my uncle. Granted the store didn't have any but the effort was greatly appreciated. Alder (one of the employees) was probably my favorite person I met the whole trip. If you enjoy the local outdoors he's the one to ask for advice. The whole place is clean and well kept if just a bit dated. Since it is a historic inn that might be expected.

We had a tube style tv, wish it was updated to a flat screen.

Overall this is a great property and I would definitely recommend it to anyone.

Stayed January 2014, traveled with friends
Helpful?
Thank rwheeler007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob H, General Manager at The Shawnee Inn and Golf Resort, responded to this review, January 29, 2014
Dear rwheeler007 - Thank you for your comments. It is never easy to hear dated, but when you work at a historic resort you're right - some things may be dated on purpose. However, the TV is not one of those things and we are looking to change our final few tube televisions to flat screens in the next few months. Better hurry and stay soon if you want to catch a historic show on a tube TV! Just kidding. Thank you for the accolades on Alder and the remainder of the staff. They are truly our best asset. Please visit again.
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938 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (205)
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English first
Allentown, Pennsylvania
Level 6 Contributor
116 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed January 21, 2014

Wife, 4 year old and I stayed for two nights. Booked here to ski at shawnee mountain. Historic Inn was just great. Room was comfortable. Beds were really awesome and pillows were top notch. I brought my pillow from home and didn't need it. Didn't like no mini fridge or microwave but we brought a cooler and it worked ok with the ice machine to refill. Room was clean as was bathroom and I didn't feel icky walking in bare feet. Room is a bit small but it was sufficient. Great tv with decent channel selection. We brought snacks from home which worked well. The staff clearly works hard to keep the resort clean and in great shape.
2 miles to skiing and an easy ride. It snowed the day we were coming back from skiing but it was so close no issues although we passed a car crash lucky the inn was close.
Ate at the Gem & Keystone Pub at the entrance two nights. Great food and really close.
Back at that resort the pool was clean, big and relatively warm. Hot tub/jacuzzi also was just relaxing. There is a snack shop on premise.
Although this was a winter trip we will definitely come back in the warmer weather. It's beautiful, historic and a great location getaway. Our 4 year old was happy and had a great time.
Can't wait to return.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank haringdr27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob H, General Manager at The Shawnee Inn and Golf Resort, responded to this review, January 29, 2014
Dear haringdr27 - I am so delighted that you had a great stay at the Shawnee Inn and Golf Resort.
Thank you for your comments. Our historic resort offers a charm and atmosphere that is hard to duplicate. I hope that we will see you here again in the future. Please reach out to us if you have any questions or special requests.
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Lakeland, Florida, United States
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 21, 2014 via mobile

The hotel was quite charming. Our first room definately needed some sprucing up..our boxspring was exposed and there were several other items needing attention. We upgraded to their Legacy room for two nights and really enjoyed it. The menu in the dining room could use some healthy, lighter options but the food was quite good. Service was excellent. The resort could benefit from more activities geared around winter visits..ie tubing, better bar amenities, and an outdoor seating area with large firepit.

Stayed January 2014, traveled with friends
Helpful?
1 Thank Heather M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob H, General Manager at The Shawnee Inn and Golf Resort, responded to this review, January 29, 2014
Dear Heather M. -
Thank you for your review. I apologize for the issue with your box spring. Rest assured that has been addressed. Our Legacy accommodations are exceptional. I recommend these rooms for anyone looking for a special getaway. I think we need to communicate a bit better. We are the closest accommodations to Shawnee Mt. which has tubing (and Skiing), right outside our front door is a large fire pit with seating. It is used nightly for smores, but I think maybe some varied options may be possible. Please consider returning and enjoying these other amenities.
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New York City, New York
Level 5 Contributor
75 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed January 20, 2014

We stayed at the Shawnee Inn 1/2-1/4 to go skiing at Shawnee Ski Mountain. The hotel is a beautiful historic hotel with very friendly and accommodating staff. While the hotel is well kept and updated with modern conveniences, it still has retained the general décor and early atmosphere of the 50's, instituting the feeling and imagination of how it was in the early and late 50's when many Hollywood celebrities and golf pros like Arnold Palmer and Sam Snead, and even President Eisenhower visited and stayed. Many of their pictures cover the walls of the staircases of the hotel and the old antique elevator is still present at this historic place. The hallways and dining room are very 50 's but restored beautifully. The lobby is very elegant with a huge fireplace and grand piano with a piano player in the evenings. A nice touch was when a staff member brought over marshmallows, chocolate and gram crackers and helped our 8 year old make smores at the fireplace. The lobby sitting area was elegant and decorated beautifully for the Christmas holidays. The dining room was nice and food is decent, (above average) and some things on the menu were actually very good. Service however was a little slow for a non-crowded dining room, but fortunately we were not rushed. There is a nice little bar area next to the dining room with a different menu which we liked better, and the bartender was friendly and provided good service. There was also a piano player in the bar also which was nice.The rooms are ok and a decent size with most things you would expect, however there is no refrigerator or safe in the rooms. There are however ice machines on the floors and there is a pay washer and dryer on the floor too, which is a nice touch if your skiing and need it. The carpet could have been vacuumed a little better in my opinion. The only real complaint I guess I would have, is that the door connected to the room next door to ours was wafer thin or did not have double doors as in most hotels, so you could hear Everything from the next room, from talking to TV's even if on low. So you better hope you have quiet neighbors or that would be a real problem for some. However the hotel staff is very attentive and seems to try to accommodate any complaints or problems you might encounter the best they can, so if available, switching to a quieter room could be a possibility. Another big plus at this hotel is the pool and fitness area. The pool is very large, warm, clean and nice, and has an unconnected Jacuzzi, so this was great with kids and after skiing. There is also a video room outside of the pool area for kids that need that fulfillment. Didn't use the gym area but it looks nice and clean. Also the pool was open until 10 PM, another plus after skiing all day especially with night skiing and tubing available at Shawnee Mountain. Overall for our purposes of skiing at a mountain that was perfect for our child who is a beginner skier, the hotel was a delight and great location and environment. It was snowing while we were there, so the grounds and hotel were picturesque. The mountain is only about a 5 minute drive away too, so very convenient. We had a great time and would definitely go again.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GeeBen1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob H, General Manager at The Shawnee Inn and Golf Resort, responded to this review, January 29, 2014
Dear GeeBen1 - Thank you for your thorough and well thought out review. Your detailed account is very accurate. Please rest assured that though we are a historic property, we are always looking to improve our facilities, offer creative - interesting amenities and activities and offer exceptional service. We hope to see you here again in the near future.
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Shawnee on Delaware, Pennsylvania
Level 4 Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 12, 2014

My family and friends joined me for dinner at the Shawnee on Christmas. The Thanksgiving dinner was wonderful, so we returned for Christmas. The staff was wonderful, but the food was less than desirable, the turkey was so raw we had to chase it with a fork. The food was cold. Our waitress reported it, but we would have to wait for the turkey. The desserts were tins of pies looked like they were from shoprite, and left over cookies crumbles. . This was a 2:30 p sitting, so things should have been picked over. Not many there, better to cancel it. The best thing was the strawberry daquiri. Attempted to call management x2 and a text. We did not stay here as we are in the village.

Room Tip: we did not stay overnight
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank triple007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob H, General Manager at The Shawnee Inn and Golf Resort, responded to this review, January 13, 2014
Dear triple007 - I am embarrassed and apologize for so many things. It must be frustrating to not get a response and for that I am sorry. I have reached out to you personally. Rest assured I will go over your comments with the staff and work to fix these issues. I hope to see you here again.
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1 review
Reviewed January 5, 2014

First & foremost, a big thank you to the General Manager Rob who always accommodates us in any way he can to make sure our stay is most pleasurable. His great customer satisfaction & reputation is what keeps us coming back year after year. This historic inn brings peace & calm from the moment you enter the beautiful lobby decorated so nicely for the holidays, the welcoming fireplace & grand staircase. The grounds & views are beautiful... Even more so with freshly fallen snow! Saw several deer at night right on the walkway to the inn. Our favorite times were spent with the kids snow sledding on the golf course, hot cocoa on the veranda & then warming up in the indoor pool & hot tub. (Mueller family 12/30/13 - 1/5/14)

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DONNA11778
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob H, General Manager at The Shawnee Inn and Golf Resort, responded to this review, January 12, 2014
Dear Donna11778 - Your kind words are truly humbling. The staff at the historic Shawnee Inn and Golf Resort is focused on providing exceptional hospitality. I am delighted that staying with us brings calm to you and your family. The Inn is a special place during the holidays. Greeted by tin soldiers and holiday decorations, we receive a lot of compliments. We hope that you will continue to make Shawnee part of your holiday tradition and look forward to seeing you again.
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New York City, New York
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 3, 2014

When we came, a friendly man came and offered to take our things. Inside, it was warm and comfy. They gave 2 cookies out each day to us for free. Also, the room was very clean and the pillow and bed was confortable. Go here again!

Room Tip: Go here again
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eddie g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob H, General Manager at The Shawnee Inn and Golf Resort, responded to this review, January 12, 2014
Dear Eddie g - You have pointed out a few favorite things of our guests. The staff - always friendly and inviting, and the turn down cookies - always fresh and delicious. Thank you for staying with us and we hope that you will return in the near future.
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Additional Information about The Shawnee Inn and Golf Resort

Property: The Shawnee Inn and Golf Resort
Address: 100 Shawnee Inn Drive, P.O. Box 67, Shawnee on Delaware, PA 18356
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Shawnee on Delaware
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Shawnee on Delaware
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Shawnee Inn and Golf Resort 3*
Number of rooms: 103
Official Description (provided by the hotel):
Resort in the Pocono Mountains - Discover the historic Shawnee Inn and Golf Resort, a unique destination for golf, skiing, vacations and meetings. Located only 75 miles from New York City in the Pocono Mountains of Pennsylvania, the resort is set amidst the splendor of the Delaware Water Gap National Recreation Area. Championship golf, breathtaking views, and some of the finest dining in the Pocono Mountains are only a small part of the Shawnee experience. ... more   less 
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Also Known As:
Shawnee Inn & Golf Hotel Shawnee On Delaware
Shawnee Inn And Golf Resort
Shawnee Hotel On Delaware

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