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Great Wolf Lodge
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Reviews (6,051)
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2,352
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4,710 - 4,715 of 6,051 reviews
Reviewed November 13, 2013

Stayed here weekend of the 18th of October for two nights with my husband, two sons and two nieces. This was our third time and my nieces first. Showed up around 12:00 noon and check in was fast and easy. Room was clean but a little worn. Not surprised with the amount of kids who stay here. We are a very cost conscious family and find the mini fridge and microwave very handy. We were able to bring cold cuts, cereal snacks etc. We were also able to bring down our lunch to the waterpark area and noticed quite a few families did the same. We ordered Pizza hut the twnighties we were there and found it quite reasonably priced. I have never eaten in the restaurant there - in previous visits we went out at night for dinner down the road. Lots of family friendly restaurants to chose from. The waterpark is very safe, lifeguards all over who never stand still for a moment. They also make use of a child size dummy, they use to keep the lifeguards on their toes. They sometimes throw him in to see if the lifeguards are paying attention. They also change his bathing suit etc. I think his name is Timmy. I felt my kids were safe here. The waterpark itself is extremely clean, but very loud. We were here at Halloween time and the kids were able to don their costumes and go trick or treating! They had a ball! They also were able to be a part of Guiness Book of World Records Loudest Wolf Howl that weekend. Also wanted to mention the staff was extremely friendly from the fromt desk, to bellhops, maids etc. Couldn't ask for a better time! Would I recommend - Yes! Will I be back - Definitely.

  • Stayed: October 2013, traveled with family
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2  Thank Monstica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2013

My family and I have visited Great Wolf and its waterpark every year since 2006. The quality and value has diminished with every return. The cleanliness of the common areas was seriously lacking. Pizza boxes and garbage just thrown on the floor (albeit near garbage receptacles) or in front of hotel rooms by patrons esp after lunch time. Check in and check out times were excessively long. They should really just have an express check out system to avoid having to wait twice (i.e. a final bill under the door/on TV access). The Loose Moose buffet restaurant used to be (believe it or not) really good with plenty of variety and now both the breakfast and dinner is way below average. Guests were wandering asking other guests where they could find a plate. Trays of food were left empty due to the lack of attention by staff. It definitely seemed understaffed which is unfortunate since the quality of the staff is still excellent. The value and the variety of activities available for all age groups still exceed anything else comparable in the tristate area so I'm sure we'll return. I just hope that there will be improvements made by our next visit. I seem to make the same wish every year.

Room Tip: The waterpark level (2) is the noisiest but the easiest to get to everything. I prefer a quieter stay (on level 4).
  • Stayed: November 2013, traveled with family
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1  Thank CristinaP73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2013

Two great fun filled days , rooms sleep 6 comfortably , selection of food available, best indoor waterpark .... Great fun had by all. Spa facilities on site , DIY laundry facilities, comfortable drive from NY

  • Stayed: October 2013, traveled with family
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Thank Treeflynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2013 via mobile

This update from yesterday. We were not given our room till past 5 30. The floor we're wet and the fan in bathroom baking terrible noise after complaing the manger of housekeeping came to our room and removed the 2 over sized drying fan. We had towel all over the carpet. We were assured some one from management will contact us in the morning. It is past 2 pm and nothing yet. I think they have the worst communication in hotel business and abd not respect thier customer. For almost 600 Dollar a night y expect some style

  • Stayed: November 2013
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3  Thank Hazarmichael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2013

The location is great and we come with several families so it is a great getaway fairly close to home!! Our room was ready right when we checked it which was awesome! The room was spotless which was nice!!This helped us take advantage of the water park for a few additional hours. The lines for the snack bar in the waterpark were very long and a little disorganized, I would suggest that they add a few more servers to help keep things moving. The pizzahut line was just as long and took us about 30 minutes to get a single pizza. There is some room for improvement with the level of service in those locations. We opted to dine out for dinner as this was our second time there and we were previously not impressed with the food at the buffet. There are numerous choices about 2 miles down the road if you choose.

I like the hibernation hours from 11-7 though after 7 the hallways do become extremely noisey, but this is a resort focused on children : )

  • Stayed: November 2013, traveled with family
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1  Thank Dunnsteinke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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