I stopped in to visit with my grandparents for a few minutes. I wasn't planning on buying anything, but I knew my grandparents would buy something for each of my kids. Just as I thought, they bought them each one thing. My youngest was very distraught and the cashier offered her a ice cream. She said no, but I knew she did. My grandfather took her up to order and the cashier bought her a huge ice cream. That's what I call going the extra mile to make a customer happy.
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