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“Horrible customer service”
Review of Straub Brewery

Straub Brewery
Attraction details
Coaldale, Pennsylvania
Level 4 Contributor
41 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
“Horrible customer service”
Reviewed October 28, 2013 via mobile

My husband and I decided to tour the Straub brwerey on a trip to Benezett. We went into the "office area " , signed the guest book and went into the very small gift shop. We seen a man come out the "brewery doors" and go into the gift shop. We were never acknowledged, this man and two women in two seporate offices. Never a hello, can I help you, nothing. We left extemely dissapointed. For a small town brewery I expected them to be very friendly and customer orientated. Boy I was I wrong.

Visited October 2013
Helpful?
1 Thank Camaroqueen67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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63 reviews from our community

Visitor rating
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    21
    4
    0
    1
Date | Rating
  • English first
  • Any
English first
Buffalo, New York
Level 3 Contributor
18 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
“Just an interesting place to say " I was there"”
Reviewed October 10, 2013

Small brewery, that is what St Mary's is all about, the only thing to do in this town, but it was quaint, the Guide was informative and it was about 20 min. tour than could drink from "eternal tap", three different beers, cute small gift shop, glad we went, but as they say.. been there, done that!

Visited October 2013
Helpful?
1 Thank Cindi712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gibsonia
Level 5 Contributor
79 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
“Good Beer”
Reviewed September 23, 2013

It is fun to take the tour. You can always have a couple of glasses of beer to sample. Little gift shop. Friendly people. We always buy lots of beer to take back home to friends.

Visited September 2013
Helpful?
1 Thank nanalr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Butler, Pennsylvania
Level 5 Contributor
60 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
“Don't Miss This One!”
Reviewed September 19, 2013

A small family brewery in the wilds of Pennsylvania is something you must see. They give a great little tour, and offer you a beer right off the bottling line. It is the freshest beer you will ever taste. And don't miss the Eternal Tap.

Visited September 2013
Helpful?
1 Thank tm216butler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ridgway, Pennsylvania
Level 2 Contributor
5 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“If you like beer”
Reviewed August 17, 2013

The variety of beer offered now and every one likes the eternal spout! The brewery is easy to reach from downtown St. Marys and parking is available on site

Visited May 2013
Helpful?
Thank Carlotta K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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