My husband, 10 month old and myself were happy as could be with Mountain Springs lake resort. UNTIL the first night when I was awoken at 4:30 am by a mouse ripping into an unopened cookie bag. When my husband ran into the kitchen it darted under the burner of the stove. Then poked its head back out to see if the coast was clear. We were grossed out but decided it was a fluke. Called guest services in the morning, they were apologetic, sent someone to place a glue trap under the sink. They also left 2 peanuts on the floor as bait. I wish they had dipped the peanuts in poison because the next night we had TWO DIFFERENT mice scurrying around the living room and kitchen. We packed our stuff and left. Just didn't feel it was sanitary for us and our baby.
(Side note we also lost power in our unit twice, it was resolved within 10 minutes)
Mountain Springs Lake resort did give us a full refund (were we supposed to stay four nights, we stayed one).
It really is a beautiful place, the lake is warm and lovely, staff is super friendly, but we were sorely upset and disappointed. Traveling all the way there, unpacking, food shopping, settling in to only stay one night and be skeeved out by rodents.
I can't speak for all the units. Just ours Apartment 22. I will post pics, bc it really is pretty and maybe you will get an apartment without mice. Or maybe three mice hanging out with you and your family doesn't bother you at all! Best of luck if you choose this place.
- Also Known As:
- Mountain Springs Lake Hotel Reeders
- Hotel At Mountain Springs Lake
- Mountain Springs Lake Resort Pocono Mountains, PA - Reeders