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“NIGHTMAREEEEEEEEEEEEEEEEEE” 1 of 5 bubbles
Review of Rodeway Inn

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Rodeway Inn
Ranked #10 of 10 Hotels in Reading
KWC49
1 review
“NIGHTMAREEEEEEEEEEEEEEEEEE”
1 of 5 bubbles Reviewed July 31, 2009

My Mother an i went t o this motel his month just a few days ago , since my dad passed away i have been the one taking her on her trips ! we have never had such a nightmare with a motel like we did with this one ! i have been waiting on a call back from the manager which i mistanaly left something very important behind , we did not have phone service , we did not get our wake up call like we where told by the staff we would , our electric went out , we had a non smoking room an found empty packs od smokes under the bed ! what is wrong with this picture????? i have never had to do a report on a motel we have stayed in in the past 6 years! my mother brought me to pa for a very very best friend that lost her father so i could be with her an this is what hapen ! trust me for now on i well double check rooms before we say in them !
kentucky!!!!!!!!!!!!!!!!!!!!!!!!!!! they call me kwc

  • Stayed July 2009, traveled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank KWC49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cholmes4246, Manager at Rodeway Inn, responded to this review, September 30, 2009
Since July of 2009 our hotel has modified it's management. The front desk manager has been changed as well as new staff added with significant training in customer service and hospitality.
I am truely sorry that this guest had such a terrible stay with our hotel.
I have contacted this guest and informed them of the changes in the hotel and offered the guest another stay with us.
We can not be held responsible for items left behind in our rooms. However I spent a week in search of finding the item this guest left with no luck. I have appologized and can assure future guests that we will continue to improve our hotel and the training of our staff in order to make our guests comfortable and satisfied.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

57 reviews from our community

Traveler rating
    3
    6
    3
    5
    40
See reviews for
16
5
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10
Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    2 of 5 bubbles
  • Rooms
    1.5 of 5 bubbles
  • Service
    2 of 5 bubbles
  • Value
    2 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Baltimore, Maryland
1 review
1 of 5 bubbles Reviewed October 10, 2008

this place is not only flithy but scarey!!!

we booked 10 hotel rooms to attend a weekend conference... one of the ladies on our trip went into her room and there was a man showering. someone was yelling "help" outside of another room. and the "club"... GROSS.

seriously... save your money. i left after being there for only about 2 hours and went to another hotel.

  • Stayed September 2008, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank vwkaty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Reading hotels

Pittsburgh
1 review
4 of 5 bubbles Reviewed October 25, 2007

I stayed at the property a few years back and was happy at the progress made as there was alot of construction going on at that time. The rooms were clean and the people were friendly which I think is the most important for motels in this prices range. To the last reviews point, try to stay in the building that is connected to the lobby as that was the side that was renovated.

All in all, it was a good stay. I've stayed at 3-4 Ramada's over the last couple of years and believe this is better than most.

Stayed September 2007
Helpful?
Thank nchan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RCurr
1 review
4 of 5 bubbles Reviewed October 19, 2007

I read the reviews here but decided to stay here mainly because the prices were better but also because I already had had bad experiences at some of the other places in Reading.

I brought up what I had read here during check in and was assured that as long as I stayed in the “front” building, there was nothing to worry about. I will say that it wasn’t the greatest motel that I had stayed at in my life but it was also much better than what I have expected after reading these reviews.

The room was clean and the staff was helpful.

I would also say to anyone visiting Reading that they should not expect much out of any of the motels there as Reading is a pretty tough area in general. I have stayed at most of the places in the area and feel that this was a as nice (or better) a place as any other (outside of my stay at the Sheraton which was pretty nice but much more expensive.)

  • Stayed September 2007, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank RCurr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 bubbles Reviewed September 10, 2007

PLEASE take the advice of the reviews here. DO NOT stay at this place. My family arrived at 3:30 and our room was not available. When asked when, the one woman running the place had to chase down the cleaning staff. A half hour later and still no answer. We were in town, just travelling through and stopped for the outlets and a baseball game. The pool was ok, no towels though. We finally got to the room to be greeted by an enormous bug on the wall. I killed it only to see anoher about 30 mins later. The ice machine was broken and the room dark and unsafe. We had to drive around the hotel to find another because a call to the desk went unanswered. I went to the desk later to get directions and stood there 10-15 minutes before the woman showed up. Later at night we called for a blanket and pillows. The blankets we had were stained with what looked like....you know what. It probably was. After about 20 mins they answered and got back to us 15 minutes later and said they had 1 pillow and blanket....1 PILLOW AND BLANKET IN A RAMADA INN???? We were up all night with the most inconsiderate people partying all night. This was not the fault of the hotel,.but just judges the type of people who stay there. At 7:30am I went to get a cup of coffee and they were drinking beer already. STAY AWAY FROM THIS PLACE!

Stayed August 2007
Helpful?
Thank Madipuppy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed August 27, 2007

Had three rooms booked for a two night stay for a short family vacation. Ended up checking out after one night. This was undoubtedly the filthiest, most disgusting place I have ever stayed. The rooms smelled of mold and urine; no working door locks or smoke detectors and the refrigerator had a towel in it to soak up the leaking water. There was one wall plug for the entire room which had a six-socket adaptor with six wires plugged into it. Looked like a fire waiting to start. Bathroom consisted of a toilet that must have been lifted from a high school gymnasium stall. Tub had black footprints and someone else's hair in it. Moldy black grout covered the walls and the soap holder was broken off the wall. I went to the front desk to request a can of cleanser and a sponge to clean my own tub and was asked to "shush" because I was too loud with my request!

Every public area is covered in filthy greasy fingerprints, even the entrance door to the lobby! Wallpaper is peeling off the brown-streaked walls and the room furniture is falling apart. I had to remove the mattress to check for bedbugs before going to sleep. At 10:45pm the local (one-block away) ball stadium set off a fireworks show. I thought it was a gunfight in the courtyard area and almost called the police! I lost my prepaid $285 by checking out one day early and the front desk refused to give me a receipt indicating my overpayment. Their excuse was that I didn't owe anything so "the receipt would just come out blank anyway". I called another hotel within hours after checking in here and moved immediately the next morning. The manager I spoke with at the new place I reserved said he frequently has calls from guests at the Ramada asking to move.

I didn't have the stomach to try to visit the restaurant/bar. There was a motorcycle club parked in front of it most of the time and anyway the room took away my appetite.

If you still want to stay in this place, I suggest you do it quickly before the Board of Health shuts it down.

  • Liked — The fact that I survived one night there
  • Disliked — That I lost $285 for checking out a day early
  • Stayed August 2007, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank rjknjk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed August 12, 2007

I'd have to say this was the worst hotel we have ever stayed at. The facility was dirty and not at all maintained. We had a shower that would not drain. The first night we were there I called the front desk to have somebody come and take a look at the drain. Nobody showed up. I called again in the morning and again nobody. We had a wedding we were in town for, thank god a family member was just down the hall, my husband and I were able to take showers in their room. We finally got somebody to check out the drain in the shower on day 2. No apolgies, no compensations, nothing. The owner/manager of this place does not know what customer service means. I would stay away from this place!

  • Stayed July 2007, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Looking4Snow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rodeway Inn

Property: Rodeway Inn
Address: 2545 N 5th Street Hwy, Reading, PA 19605-2899 (Formerly Americas Best Value Inn)
Phone Number:
Location: United States > Pennsylvania > Reading
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 10 Hotels in Reading
Price Range (Based on Average Rates): $
Hotel Class:2 star — Rodeway Inn 2*
Number of rooms: 76
Official Description (provided by the hotel):
Welcome to the Rodeway Inn Reading in Berks County, Pennsylvania, a thriving industrial community that is also rich in heritage and culture. Our beautiful hotel is located on the outskirts of Reading. We are the first hotel off the Warren Street Bypass. The area is graced with beautiful countryside and scenic country roads. Our city is home to the Greater Reading Expo Center, which is one of the largest regional exhibition centers on the East Coast. Discover Reading's unique history and diverse cultural heritage at the Historical Society of Berks County and Reading Public Museum. Plan a relaxing day at the Dana Memorial, Tulpehocken Creek Valley, or Blue Marsh Lake Parks. Whether you are here for business or pleasure, you will find something for everyone in Reading, Pennsylvania.Our hotel offers the Legends Restaurant and Lounge, open Monday to Saturday from 12pm - 2am and on Sunday from 4pm - 2am, so you won't have to go far for a great classic American meal. Other local restaurants include Pizza Hut, Alebrije Mexican Restaurant, Jumbo China Buffet, and Charlie Brown's Steakhouse.Americas Best Value Inn Reading offers 80 comfortable and clean guest rooms equipped with wireless high-speed Internet access, microwave, mini-fridge, coffeemaker, satellite TV, hairdryer, iron, ironing board, free local calls, and wake-up service. We also have a seasonal outdoor pool, exercise facility, and guest laundromat. Our front desk and lobby are open around the clock. We invite you to hold your next event in one of our spacious banquet facilities. Our friendly and experienced staff invites you to be our guest and enjoy the value of staying with us. At Rodeway Inn Reading, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more   less 
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Also Known As:
Americas Best Value Hotel Reading
Americas Best Value Inn Reading

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