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“Very nice for the area.” 4 of 5 bubbles
Review of Comfort Inn

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Comfort Inn
Ranked #7 of 10 Hotels in Reading
JULIAN
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Very nice for the area.”
4 of 5 bubbles Reviewed February 4, 2013

This Comfort Inn could become a Comfort Suites, but the area probably doesn't support the business for the high tier of Choice Hotels. Pity, it is a very nice hotel, with great staff. Room was excellent, the fitness center was above average for any chain. Most chains put a treadmill and a exercise bike in a empty store room and call it a "fitness center." Not this hotel, they had a yoga mat with stretching instructions printed on it. A weight machine, with tricep dip station. And, of course a treadmill and a bike. LOL. Breakfast is hot with meat and eggs, waffles, etc.. plus all the choices of a "continental" breakfast. Cereal, bagels, toast, and so forth. People who don't travel much, simply swoon over the idea of a "continental" breakfast, I still haven't figured out why?
Folks, "continental" apparently means "poor, third-world, country" where they don't have electric waffle irons, and have a religious objection to eating bacon and sausage. I'm an omnivore, and at the top of the Food Chain... I want eggs and bacon and waffles. I'm not averse to yogurt and cold cereal and dry toast... but it shouldn't be my ONLY option. Breakfast is the most important meal of the day.
As a Diamond Elite traveler, I've seen my share of poorly run, NEW hotels. This property is a little old, but they keep it up and I never felt uncomfortable that I was sleeping on used sheets or stepping on a dirty floor.
And the price was uncommonly cheap, for a nicer hotel. And a King Suite at that!!

Room Tip: 1st floor is better. Vending and ice.
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank KEVIN N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TraceyManager, Guest Relations Manager at Comfort Inn, responded to this review, February 27, 2013
Dear Guest,
We would like you to know that we appreciate you for writing us your feedback about your stay at Comfort Inn. We are happy that we have been awesome in terms of providing you a cozy, clean and friendly environment. We are also glad that our facilities and services met your expectations. The management is open for suggestions and comments like what you have mentioned. In this way, we can maintain and further improve our services for us to keep customers like you. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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47 reviews from our community

Traveler rating
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    12
    5
    10
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Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
new york
Level Contributor
98 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed October 15, 2012

Stayed here overnight on October 12 and was pleasantly surprised. The hotel itself is a little dated but the room was clean and comfortable. The price is so reasonable and the breakfast is perfect. The staff is always professional and extremely helpful. I think her name was Tracy but she recommended a restaurant and it was great. She also recommended a sandwich shop for the following day (tailgating at Albright) and she was right once again. If ever in Reading would absolutely stay here.

  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank amtrak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TraceyManager, Guest Relations Manager at Comfort Inn, responded to this review, December 6, 2012
Dear Guest,

Thank you for writing this wonderful feedback. We do appreciate your time in staying with us. we also would like to you to know that we value our customer and make sure that we provide the services that they truly deserve. We can’t wait to serve again in the near future.
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Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed August 27, 2012

Overall a good property ... you could tell the property was a bit older but it had a clean and fresh feel to it ... check in was slow but that was due to a soccer team checking in as I got there ... no opinion on the breakfast as I ate on the road. I would definitely stay again.

Stayed August 2012, traveled on business
Helpful?
1 Thank cstarnes82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TraceyManager, Guest Relations Manager at Comfort Inn, responded to this review, September 12, 2012
Dear Guest,
We would like you to know that we appreciate your time in making this feedback. We are glad that you had a great time during your stay with us. We always aim to provide our valued customers like you the services that you truly deserve. The flaws that you have mentioned were greatly acknowledge and these will make us more motivated to work on improving the things that needs to be improved. We hope to see you again in the near future. Thank you.
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Washington DC
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed July 9, 2012

We stayed here one night while on a road trip. It was reasonably priced and the location okay. Lots of fast food places nearby to eat -- not many other choices, either. The rooms were showing a bit of their age, but the place was generally clean. One caveat about the location -- there is an awful odor that appears in the area each evening -- my Google search suggested it came from a nearby paper factory. The a/c filtered out the smell, but walking around in the evening is not pleasant.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank BikerEd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TraceyManager, Guest Relations Manager at Comfort Inn, responded to this review, July 18, 2012
Dear Guest,
We appreciate your time in making this wonderful review. It is so nice to know that you as one of our valued customers enjoyed our services during your stay. For sure, we will maintain our services for us to provide you a wonderful stay. Thank you so much for choosing Comfort Inn and we are looking forward to seeing you again in the future.
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North Canton, OH
Level Contributor
100 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 bubbles Reviewed May 19, 2012

Having stayed here quite a few times in the last few months for business, I have seen several of the rooms including handicap. The standard rooms are what you'd expect. The handicap rooms, however have issues.

Unfortunately I am familiar with the requirements of wheelchair bound individuals and the handicap accessible rooms in this hotel would be a problem for many. The rooms are small with too much furniture which would make it VERY difficult for a wheelchair to maneuver. A person in a wheelchair could not get to the heater/air conditioning controls, window or any other piece of equipment or furniture at that end of the room.

The bathroom is a very poor cheap handicapped conversion. I am not sure I would trust the bars around the toilet to support a handicapped person needing to maneuver. The toilet is a standard fixture with an adapter on top of it to raise it to handicap height. I would not consider the tub accessible at all due to the fact there is only one bar.

Their handicapped rooms would be the bare minimum required by those that need it.

Room Tip: If you don't like the sound of trains, stay away from the rooms at the end of the halls.
See more room tips
  • Stayed May 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank jean858
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TraceyManager, Guest Relations Manager at Comfort Inn, responded to this review, May 21, 2012
Dear Guest,
Thank you for sending us your feedback. Rest assured that we’ll bear in mind all your concern as well s your needs. We’ll work hard to reach your expectations for comfort. We do apologize for the inconvenience that was caused. We are looking forward to serving you once we have set things up for improvement.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed February 23, 2012

Went to this hotel on business. Rooms are pretty basic. My room did not even have a print or painting on the wall. For me that was not a problem. Room was large enough to spread out and get some work done. One large table and one large desk. Good internet connection, getting a sending emails with large attachments was not a problem. Decent breakfast, but there are also many places quite close - go north on 5th street rather than south - and it was close to the highway so I got a good start on travels the next morning. There is a train track running right next to the building, but there was only one train the night I stayed - it ran at about 10:30PM. Breakfast was supposed to start at 6:30AM and started on time - actually a few minutes early, which was also helpful for an early start to the day. Courteous check in and helpful recommendations on a dinner location. Not really for vacation type of trip, but Reading is more of a working town and not really a vacation destination. Stadium was just down the street but not sure what team(s) play there.

  • Stayed February 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank figit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TraceyManager, Guest Relations Manager at Comfort Inn, responded to this review, May 11, 2012
Dear Guest,
Thank you for sharing this wonderful experience that you had during your stay. We are happy to hear that you liked our location, services and facilities. We offer nothing but the bests to all of our valued customers. Our main goal is to provide a clean, cozy location and impeccable service We're glad that your over-all stay at our hotel was enjoyable and we hope that you see us again soon and would like to thank you for continuing to choose Comfort Inn.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Carolina
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed September 24, 2011

No, this is not a great hotel, not by a wide margin. But my sense is that they are trying to improve. My room was clean and comfortable and the staff helpful. Perhaps TripAdvisor is working!

  • Stayed September 2011, traveled solo
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MaxKNorthCarolina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TraceyManager, Guest Relations Manager at Comfort Inn, responded to this review, October 2, 2011
Thank you so much for taking the time to write a review about your experience at our hotel. We have been working diligently to improve our guest’s experiences by listening to our reviews and making the appropriate corrections. It is of the utmost importance to us that our guests have a memorable and enjoyable stay at our Hotel. Thank you once again for taking the time to write your review and we look forward to your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Property: Comfort Inn
Address: 2200 Stacy Drive, 5th St. Hwy., Reading, PA 19605
Phone Number:
Location: United States > Pennsylvania > Reading
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #7 of 10 Hotels in Reading
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Comfort Inn Reading
Reading Comfort Inn

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