We booked our stay here after reading some reviews of resorts in the Poconos and were specifically looking for one that offered prenatal massages. We didn't feel the rooms were very pricey. We arrived late Friday night and it was a bit hard to find the property as it was rainy and VERY foggy. I was surprised that their main sign out on the main road was not lit up as it was extremely hard to determine where to make our turn onto manor road. Check-in was easy and we were very pleased with our room. We were provided with a room in the tower that had windows on 2 sides of the room....AMAZING view. We were also happy with the size of the room, the gigantic closet, comfortable bed and the rest of the room decoration. The room was extremely hot though...the thermostat read at 80 degrees. We tried putting on the air conditioner but it just made the room hotter. We called the front desk, they told us the air had not been turned on yet as it was still cool at night and that maintenance would come up. Maintenance suggested we turn off the system completely, turn on the (very nice) ceiling fan and open up the windows for a nice cross breeze.....it worked! Just glad the hotel had windows that actually opened..most don't.
The next day we enjoyed brunch down in the restaurant and we were very happy with the quality & selection of the food for the price ($13pp). Later that day I went for my massage and manicure at the Laurel Spa...highly recommended!! My husband stayed in the room. Later in the afternoon we were leaving to check out some places in town and stopped at the front desk to let them know we were leaving and that we'd like our room made up. They assured this would be done....we were gone for 4 hours....the room was not made up when we returned. We contacted the front desk and all we got was an apology. Otherwise the rest of our stay was nice & uneventful. When we checked out, we were told that we were charged $10/day for the refrigerator we asked to have in the room for medical purposes....the fee for having a fridge was NEVER brought up when I made the reservation or when we checked-in...so this was a surprise cost that we weren't happy with.
Otherwise, we enjoyed our stay and have discussed visiting again at some point.
- Official Description (provided by the hotel):
- Our beautiful mountaintop location offers an 18 hole championship golf course, fitness center, indoor and outdoor pools, state-of-the-art Spa, Riding Stables and various dining options. Just minutes from area attractions; casino, waterpark, skiing, outlet shopping and more! ... more less
- Reservation Options:
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- Also Known As:
- The Inn At Pocono Manor Hotel Pocono Manor
- Hotel Pocono Manor