My friend & I dined at the Ruby Tuesday, (Plymouth Meeting, PA on Chemical Road) on Friday night (2.7.14). The wait line was out the door, but the food was terrible. I ordered a bacon cheeseburger and my friend ordered baked chicken with a baked potato. We waited at least 35 minutes for our meals and was told by our waiter that they had no baked potatoes. My friend asked for mashed and they said they were out of that too. He settled for the salad bar. When the food arrived my burger was ice cold and the bacon topping was hard. I told the waiter that this was the worse burger I had ever had and he told me I should have ordered one of their specialty burgers bc they use better meat. The manager did come to the table and removed the price of the burger from my bill and offered me a free dessert. I left with a piece of cheesecake in a container.
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