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“I give it a 5 but .....” 5 of 5 bubbles
Review of Courtyard Philadelphia Plymouth Meeting

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Courtyard Philadelphia Plymouth Meeting
Certificate of Excellence
Albany, New York
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“I give it a 5 but .....”
5 of 5 bubbles Reviewed May 28, 2014

Deb and I arrived around 8:30 friday night (5/23) ...after a long drive in holiday traffic. Looking forward to going to a lounge for a few drinks after check-in. We were unpleasantly surprised that the check-in area, lounge, lobby,pool etc were all in the same area in an acoustically vibrant area and it seemed as if there were about 100+ kids running around, making all sorts of noise, commandeering the tables and making the check-in process unpleasant. Seems as if there was a soccer tournament in town. After checking in we settled in a bit, went back down to the lounge area and thankfully 95% of the kids were no longer there. Had a really pleasant remainder of the evening meeting the employees of the hotel ...including Kristen, Elliott and Nick, as well as others whose names I have forgotten.
I am giving the hotel a 5 because the employees were very accomodating and pleasant to be with in all regards. I have 2 cons about the hotel. One, is the fact that check-in, lounge, childrens area etc all share the same basement style non-acoustically corrected area and it is vibrant down there for sure. Second is the fact you can not walk to any other restaurants, etc. The location is in the middle of an office park. Not close-enough to any amenities to allow people to easily walk to.
The kids were a nuisance the entire weekend but not much the hotel could do about that. In fact they had invaded the pool area so much the pool had to be shut down on the only day Deb and I wanted to use it. Not sure what happened but appeared to be a filtering issue.
Despite these minor glitches it was all Made up by the fact the hotel staff was #1!

Room Tip: Ask for a room with a balcony overlooking the courtyard
See more room tips
  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Allen_from_Ghent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHLCY Hotel Man... M, General Manager at Courtyard Philadelphia Plymouth Meeting, responded to this review, May 29, 2014
Thank you for sharing your experiences of your visit to our hotel recently. We appreciate you candid feedback. We do apologize for the any inconveniences that the sports teams may have hampered with your visit. In addition, we will be sure to your share your wonderful feedback with Kristen, Elliott and Nick and recognize them for their personalized service.

Thank you again for you patronage to our hotel.

Regards,
ESB, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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198 reviews from our community

Traveler rating
    73
    77
    37
    4
    7
See reviews for
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78
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
  • Any
English first
Level Contributor
59 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed May 11, 2014

I was going to be at the Courtyard for the last two weeks of my assignment. This particular property has been through upgrades that seem like Marriott applied it to all its Courtyard properties. The sofa seemed identical to the one I got at the Courtyard in Princeton so it felt like déjà vu.

Given this, I think you can expect pretty much the same decor, breakfast options, etc. for any Courtyard in the U.S. I had some long work hours so I did not get time to experience the gym. I can say it is the very basics in a small place (i.e. two treadmills and an elliptical machine). The bed was excellent and practically no noise, which worked out great as sleep came only for a few precious hours.

The location was good as it is close to several eating spots and the mall.

Considering the standard options, I think the price was a little high. However, not much leeway on the numbers as the price range seems consistent for the northeast region. Definitely would return if needed

  • Stayed May 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Chillinathtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHLCY Hotel Man... M, General Manager at Courtyard Philadelphia Plymouth Meeting, responded to this review, May 12, 2014
Thank you for your feedback concerning your recent visit to our hotel. Yes, we are currently renovating all our guest rooms, including mattresses and box springs, to the most current decor package the Marriott offers for the Courtyard brand. This is a completely new look for the Brand as it was rolled out in the past six month.
We are glad your enjoyed our location to the mall which has a great selection of dining establishment.

Thank you again for your feedback and we look forward to your return should your travels bring you back to Plymouth Meeting.

Regards,
ESB, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
1 review
5 of 5 bubbles Reviewed April 30, 2014

Currently at the hotel for business in the area. Received a newly renovated room. Great look for the Courtyard. Not what I would expect from this class of hotel. Staff is very accomadating and do their best to welcome to their facility. Looking forward to return trips to the area.

  • Stayed April 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHLCY Hotel Man... M, General Manager at Courtyard Philadelphia Plymouth Meeting, responded to this review, May 2, 2014
Jay, Thank you for selecting our hotel for your stay in the area and your feedback concerning your stay. We are pleased that you enjoy our newly renovated guestrooms and that our staff was accomadating to your needs. We will be sure to share your comments with our team.

Thank you again for your patronage to our hotel.

Regards,
ESB, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
2 reviews
5 of 5 bubbles Reviewed April 1, 2014

Here for two nights and got lucky to get a newly renovated room. Clean, up-to-date and comfortable. Have stayed in the past and these rooms are a much improvement to the hotel overall. Looking forward to future stays. The staff is very welcoming here.

  • Stayed April 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank J H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHLCY Hotel Man... M, General Manager at Courtyard Philadelphia Plymouth Meeting, responded to this review, April 3, 2014
Thank you for sharing your experiences of your visit to our hotel. We are pleased that we have finally put some of our newly renovated rooms into use this week. We are glad you enjoyed the updates and look forward to sharing more of these rooms as they become available.

Regards,
ESB, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
5 of 5 bubbles Reviewed March 24, 2014

This is my second trip to Plymouth Meeting and the Courtyard. The best part of this property is their staff. Everyone was friendly and accomadating. Room was clean and it will be nice to see the guest rooms when they are completed. Traveled here for business and I like the vast amount of restaurant choices down the street at the mall.

Room Tip: courtyard view room
See more room tips
  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHLCY Hotel Man... M, General Manager at Courtyard Philadelphia Plymouth Meeting, responded to this review, March 25, 2014
Thank you for sharing your feedback about your recent trip to our hotel. We apprected you selecting us for your return visit. and you for noticing our staff great service. We are also excited about our guest room renovations and hope to be about to showcase them in the next couple weeks.

Regards,
ESB, General Manaager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridgeshire, United Kingdom
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed March 18, 2014 via mobile

Visited on business for 5 nights. Rooms are clean and tidy but looking a little tired. Bed was comfortable and a good night's sleep was had every night. The hotel has a nice, modern foyer and bar/restaurant. Be warned the menu is somewhat limited but adequate for a short stay. A little more variety here would be good. That said there are many places to eat locally. The staff I encountered were very professional, polite and friendly providing a good level of service. A nice touch I would like to see added is a complimentary bottle of water upon arriving in your room. Free wifi is available which is essential for those travelling on business. All in all a good hotel but if you're a regular traveler and are used to a more fuller range of services from higher end establishments then this might not be for you.

Stayed March 2014, traveled on business
Helpful?
Thank Gavin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHLCY Hotel Man... M, General Manager at Courtyard Philadelphia Plymouth Meeting, responded to this review, March 20, 2014
Thank you for you for sharing your expereinces of your recent to trip to our hotel. We are happy you had a comfortable stay. We are in the middle of updating all our guest rooms to continue to improve our guest's overall expereience at the hotel. Thank you again for your feedback.

Regards,
ESB, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
5 of 5 bubbles Reviewed March 12, 2014 via mobile

Was at the property the past two nights to meet clients. Great staff. Very friendly and accommodating. Room was clean and food good at the Bistro. The room was a little dates but I understand they are updating all guest rooms. Will recommend this hotel to clients.

Stayed March 2014, traveled on business
Helpful?
Thank AndyJ50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHLCY Hotel Man... M, General Manager at Courtyard Philadelphia Plymouth Meeting, responded to this review, March 13, 2014
Thank you for reviewing our hotel. We are delighted you have a great stay overall. Our staff takes great pride in their service to our guests. Yes, we are currently renovating all our guest rooms and hope to be completed by the first week of May. We hope you have the opportunity to experience our enhanced rooms on your next visit to Plymouth Meeting.

Regards,
ESB, General Manager
Courtyard by Marriott Plymouth Meeting
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Philadelphia Plymouth Meeting

Property: Courtyard Philadelphia Plymouth Meeting
Address: 651 Fountain Rd, Plymouth Meeting, PA 19462-1338
Phone Number:
Location: United States > Pennsylvania > Plymouth Meeting
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 6 Hotels in Plymouth Meeting
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Philadelphia Plymouth Meeting 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Courtyard By Marriott Philadelphia Plymouth Meeting Hotel Plymouth Meeting
Courtyard Plymouth Meeting
Plymouth Meeting Marriott
Plymouth Meeting Courtyard

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