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“Nice place to stay” 4 of 5 bubbles
Review of Holiday Inn Express Wilkes-Barre/Scranton Airport

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Holiday Inn Express Wilkes-Barre/Scranton Airport
Ranked #1 of 3 Hotels in Pittston
Certificate of Excellence
Edinboro, Pennsylvania, United States
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice place to stay”
4 of 5 bubbles Reviewed October 20, 2013

This was my second time at this hotel. Rooms are nice. TV reception is not very good with some of the channels in the lineup. Staff are friendly. Breakfast nook is very nice. Good selection. Coffee is always kept fresh. Easy access to I-81 or route 315. Some construction when getting on either route, but limited to right there and of course is temporary. 5 minutes from PNC Field and 15 minutes from Mohegan Sun Casino.

  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Todd J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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124 reviews from our community

Traveler rating
    44
    50
    22
    5
    3
See reviews for
34
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19
29
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Russian first
  • Any
English first
New York City, New York
Level Contributor
54 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed October 19, 2013

Nice hotel by the Scranton Airport. Only ten minutes away to Scranton. Easy to jump on the highway. Very nice variety for breakfast. Quite a bit of construction going on right around the hotel. I was there on the weekend so the construction was shut down. The staff was very friendly and helpful. A lot of the hotels in the area smell like someone was smoking in it but this hotel did not smell of smoke.

  • Stayed October 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Stonemountain7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, VA
Level Contributor
67 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed September 28, 2013

hotel located near highway and airport. rooms are adequate.
needs a little more cleaning
needed to travel to get to restaurants even though one is mentioned on there site (its closed)
newer better located holiday inns farther along highway

  • Stayed September 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Warm_and_Rested
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Wilkes-Barre/Scranton Airport, responded to this review, October 13, 2013
Dear Warm_and_Rested,

Thank you for taking the time to convey your comments regarding your recent experience with us. I am pleased you like our location and rooms. We apologize if our housekeeping service and hotel amenities was less than satisfactory. Your comments will be shared with the appropriate departments. We always welcome opportunity to improve.

Once again thank you for bringing this to our attention.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sierra Vista, Arizona
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed September 18, 2013

Booked hotel over the internet, as we always do. Hotel was clean and room was large. Beds were comfortable and we got a good night sleep. Breakfast was good and included their famous cinnamon rolls. The staff was friendly and eager to be helpful. There was a lot of road construction, not the hotel's fault, but it was a turnoff. There was a sports bar across the parking lot which, unfortunately, had closed two weeks prior to our visit. This meant we had to drive to find something for dinner. This is a nice hotel if you can ignore the construction.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JJ L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
4 of 5 bubbles Reviewed August 27, 2013

One of the better hotels in the area.breakfast area nice , but they shut it off too early.most travelers will find it adequate.the pool was clean and the traffic from the airport was not noticeable.easy access to interstate.multi story building. Staff was friendly.if your flying shuttle available.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank oldmancolondo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montoursville, Pennsylvania
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed August 27, 2013

Pros: Great staff, comfy bed/very quiet, convenient, nice lounge area

Cons: I travel a lot and a clean room isn't something I am willing to give on. There was dust lines all around the hotel room walls and under the blinds, there was a cigarette behind the TV in plain view and worst of all there was hair in tray that holds the coffee pot in the bathroom.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Eiffel82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Wilkes-Barre/Scranton Airport, responded to this review, September 11, 2013
Dear Eiffel82,

Thank you so much for taking the time to leave us your feedback. I am pleased to know that you found our rooms clean and quiet and staff great. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the shortfalls you have encountered. I appreciate feedback that we receive, whether positive and negative to ensure we provide the best level of service and facilities that we can give to our guests. Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Tennessee
Level Contributor
109 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed August 24, 2013

ive stayed here 3 times ,and its a pleasure to stay here,its an older hotel,but well maintained,the staff is friendly ,courteous, and always available to help its next to Scranton airport has restaurant/sports bar in there lot,rooms are quiet,has shuttle service ,to airport and truckstop across hwy,just nice place to stay ,if in area don't pass it up

  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank frtliner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Wilkes-Barre/Scranton Airport

Property: Holiday Inn Express Wilkes-Barre/Scranton Airport
Address: 30 Concorde Dr, Pittston, PA 18641-2216
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Pittston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Pittston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Wilkes-Barre/Scranton Airport 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
The Holiday Inn Express Wilkes-Barre Scranton Airport Hotel is conveniently located at the Wilkes-Barre Scranton International Airport, just off I-81 at Exit 178A and only minutes from the Pennsylvania Turnpike Northeast Extension (I-476). Centrally located between Scranton and Wilkes-Barre, this property is just a short drive from all area attractions and businesses. Featuring 100 beautifully appointed guest rooms, which include several luxurious two-room suites. Free wireless high speed Internet! The Holiday Inn Express offers a free 'Express Start' HOT breakfast, fitness center, and shuttle service. Do Business the Smart Way!The Holiday Inn Express makes doing business easy, located just minutes from Lowes, Clarcor, FedEx, UPS, Cascade, Pride Mobility, Keystone Automotive, Letica Corporation, TJ Max, Proctor and Gamble, Naval Reserve Center, and many more. Visit Area Attractions the Smart Way!Be close to all that this area has to offer, including Mohegan Sun Casino, Wachovia Arena, Sno Mountain Ski Resort, Toyota Pavilion, Steamtown National Historic Site, Shoppes at Montage, Lackawanna Coal Mine, Pocono Downs Racetrack, Yankees (AAA) Baseball, Pocono Raceway (NASCAR), The Ice Box, FM Kirby Center, Steamtown Mall, Wyoming Valley Mall, and an abundant array of restaurants! Packages available.Stay Smart!Experience outstanding hospitality and the finest array of amenities, experience the Holiday Inn Express! ... more   less 
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Also Known As:
Holiday Inn Express Wilkes-Barre/Scranton Airport Hotel Pittston
Holiday Inn Pittston
Pittston Holiday Inn
Holiday Inn Express Pittston

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