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Traveler rating
3,488
1,108
366
158
84
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All reviews terrace room beautiful hotel classic hotel across the street downtown pittsburgh beautiful lobby modern amenities room service valet parking self park bagels per day convention center market square pnc park tap speakeasy
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16 - 21 of 5,204 reviews
Reviewed 4 weeks ago

Monday through Friday the Palm Court restaurant has Happy Hour from 5 to 7 PM, with $1 oysters on the half shell and $3 brut champagne. You don’t need to know any more than that.

But I must fulfill the minimum word requirements so I will add: the room is magnificent.

Date of stay: January 2020
Trip type: Traveled as a couple
1  Thank Johnnie-and-Lovie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Lovely historical hotel. Rooms are beautifully decorated along with all areas of the hotel. The staff are very accommodating and go out of their way to help. It is definitely worth to stay at the William Penn in Pittsburgh

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank verabart2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2020

This hotel is definitely one of the top hotels in Pittsburgh for a reason. Its originality has been preserved for decades and is beautiful.

The service is top notch. They have full service valet, doormen and guys to take your bags to your room. If you don't want to pay the premium for the valet there is a parking garage under the park across from the main entrance. It is $6 a day on weekends. You will have to pay this every time you leave but for us it was still drastically cheaper than valet (which is $36 a night with in/out privileges). The front desk is very attentive, friendly and swift. Checking in was a breeze.

The rooms are beautiful and classy. The beds felt a little old but overall comfortable. There was a small spot here and there where wallpaper was starting to peel but that is expected in an old hotel. Everything else was nice, clean and classy.

This place offers a couple restaurants, bars and Starbucks coffee shop in the lobby.

This place is a must stay when in Pittsburgh!

Date of stay: January 2020
    • Location
    • Sleep Quality
    • Service
1  Thank Cory C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WmPenn, Manager at Omni William Penn Hotel, responded to this reviewResponded January 15, 2020

Thanks so much for the great comments. The beauty and architecture of Pittsburgh's Grand Dame cannot be matched, and we work hard to maintain the ambiance of a bygone era. Thank you for staying with us and please come back to see us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 11, 2020 via mobile

Gathered with a group of friends. We celebrated a new year with sweets and treats. Jon our server was excellent and knowledgeable about tea. Decor in the Terrace room is elegant. The lobby was festively decorated. There was even a gingerbread house of the hotel.

Date of stay: January 2020
Trip type: Traveled with friends
Thank Darlene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WmPenn, Manager at Omni William Penn Hotel, responded to this reviewResponded January 13, 2020

Thank you for celebrating 2020 with us! Afternoon Tea is such a delight and a welcome respite for busy schedules. We appreciate you highlighting Jon, a terrific server. We hope you will be back again and again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 31, 2019

Was looking for peace and quiet Saturday after Christmas, It's not here during a sporting event, when the hotel lobby and its bars and restaurants are bustling. However, our room was peaceful and clean.

Date of stay: December 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank SharonB4787
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WmPenn, Manager at Omni William Penn Hotel, responded to this reviewResponded January 2, 2020

Thank you for staying with us during the holiday season. We are pleased you enjoyed the experience and we hope to welcome you back again in 2020!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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