Well, we have stayed at the Omni before...and needless to say, it is quite impressive. We were so excited at the opportunity to stay there again, and were in awe again as we entered the lobby. All was going according to plan. We got a two doubles room, which was fine and extremely large...wonderful room overall. Great shower as well.
When we went to head to the Improv for the evening we asked the concierge for directions. He printed us off directions to Dave and Buster's since it is right next door. We had been there before and knew this was true, so we were off and doing wonderful on time. Well, the direcitons took us somewhere....but sure not Dave and Busters and across town from our actual destination of the waterfront. As we were from out of town, we then had to call Dave and Busters to try and figure out where we were and how to get to the waterfront....crazy and confusing experience. We are late to our dinner reservation, but still had a good night. When we returned we told the concierge, who felt horrible. It was actually not his fault...the directions he printed from their company who puts them together were totally wrong. He felt bad, but knew we had ended up in some place across town. Frustrating, as it was for my birthday.
Then, I remembered that last time we were there I was allergic to the down and duck feathers from the pillows and blankets. We let the desk know and a very nice gentleman came and replaced the pillows and the main blanket and told me that was all the down on the bed. I went to sleep only to awaken in the middle of the night totally sick, sneezy, and congested. What the heck? So, I investigated the blanket he left on the bed for me....and needless to say, it was down as well. I pulled the tiny blanket out of the closet, and was miserable the rest of the night. We checked out pretty early in the AM so I could get some allergy medicine....
So, the hotel was beautiful. Fantastic location. Great things nearby. Totally the Ritz. Two wishes for my birthday weekend - have directions that take me to the correct place and be able to replace the bedding correctly for those with allergies. We were so excited and had such high hopes - now not sure we will stay again.
- Official Description (provided by the hotel):
- This classic downtown hotel, known as the "Grand Dame" of Pittsburgh, has defined history and elegance since its opening in 1916. A recent multi-million dollar renovation modernized this property to meet the needs of today's traveler. This luxury property is known for its outstanding service, guest room accommodation, award-winning dining and its city center location. The Omni William Penn is situated in the heart of downtown with easy access to sporting, culture, shopping and dining. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Orbitz, Omni Hotels & Resorts, Booking.com, Cheap Tickets, Travelocity, Priceline, Hotels.com, Hotwire, TripOnline SA, Cancelon, getaroom.com, HotelQuickly, Evoline ltd and HotelsClick so you can book your Omni William Penn Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Omni Hotel Pittsburgh
- Omni Pittsburgh
- Pittsburgh Omni