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“OLD ELEGANCE”

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Omni William Penn Hotel
Ranked #7 of 72 Hotels in Pittsburgh
Certificate of Excellence
Reviewed February 5, 2014

i STAYED TWO NIGHTS THIS WEEK, ON MY CLIENT'S TAB. The food was good and service was top notch from the restaurants to the cleaning staff. When you asked for something, it happened quickly. Enjoyed my discussion with Santiago at breakfast. New carpets needed at the higher levels.

  • Stayed: February 2014, traveled on business
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Thank Joseph K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,020 - 3,026 of 4,327 reviews

Reviewed February 5, 2014

The exquisitely decorated lobby and very elegant & comfortable rooms are matched by the marvelous service and great food. Every detail is precise, and every staff member is available and eager to help. The hotel is so well-maintained, but not stuffy. I feel pampered every time that I am a guest here.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Janet N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2014

I recently (02/01/2014), had "High Tea" at the Omni William Penn ... sad. It was very, very sad. The water for the tea was lukewarm at best. The tea sandwiches were tasteless. The scones, though flavorful, were under cooked. With such plush surroundings the experience should have been so much more. It was a lot of money for a lot of disappointment. The only pleasant part of the experience was the waiter. He was very new, very nervous and a total delight.

  • Stayed: February 2014, traveled with friends
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Thank GaryAReinhart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WmPenn, Manager at Omni William Penn Hotel, responded to this reviewResponded February 14, 2014

We are very sorry that your Afternoon Tea experience fell short of expectations. We appreciate your comments and take them to heart. We are reviewing our product and steps of service to provide an enjoyable and relaxing dining experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 4, 2014

Schmancy hotel, definitely nice on a company dime or for a nice staycation. Cant say their gym is anything special, but it gets the job done. Kind of complicated mezzanine level(s), but their room service is verrrrry nice.

Room Tip: Not much light anywhere downtown Pitt.
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  • Stayed: February 2014, traveled on business
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1  Thank Evan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2014

Great place to stay when visiting Pittsburgh. Clean beautiful rooms. Excellant restaurant. Friendly helpful staff. You won't be dissapointed with a stay here. Avoid the valet parking as its $$$ and the garage is right across the street. If staying on the weekend the daily parking rate is only $5.00 but they charge $29.00 to valet. Great hotel in a great city

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Omni Hotels & Resorts
Thank Jeff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2014

I have never had less than an excellent experience at this hotel! The rooms are always clean. The staff from the time you pull up in front of the hotel, check in and turn down service is excellent! I recommend this hotel to all of my freiends and family when the come to Pittsburgh. The room service is great, and food is delicious!

  • Stayed: January 2014, traveled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2014

Omni William Penn is beautiful and VERY clean. The staff was wonderful and the food was very good. My husband and I have 4 children and have not had 24hrs without children for 19yrs. We live outside the city and wanted to stay at a hotel that was first class in every manner. Would love to go back again!

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Omni Hotels & Resorts
1  Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni William Penn Hotel

Address: 530 William Penn Place, Pittsburgh, PA 15219-1820
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Pittsburgh
#2 Romantic Hotel in Pittsburgh
#2 Business Hotel in Pittsburgh
#3 Luxury Hotel in Pittsburgh
Price Range: $133 - $382 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni William Penn Hotel 4*
Number of rooms: 597
Official Description (provided by the hotel):
This classic downtown hotel, known as the "Grand Dame" of Pittsburgh, has defined history and elegance since its opening in 1916. A recent multi-million dollar renovation modernized this property to meet the needs of today's traveler. This luxury property is known for its outstanding service, guest room accommodation, award-winning dining and its city center location. The Omni William Penn is situated in the heart of downtown with easy access to sporting, culture, shopping and dining. ... more   less 
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Also Known As:
Omni Hotel Pittsburgh
Omni Pittsburgh
Pittsburgh Omni

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