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“Beautiful Historic Hotel”

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Omni William Penn Hotel
Ranked #5 of 71 Hotels in Pittsburgh
Certificate of Excellence
Indianapolis, Indiana
Level 4 Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Beautiful Historic Hotel”
Reviewed November 11, 2013

The Omni WIlliam Penn Hotel is a beautiful historic hotel in downtown Pittsburgh. Was recently there for a work-related conference. Because of the historic nature of the hotel, each room is slightly different the next. For example, the sleeping space of my room was quite spacious while the bathroom was rather compact with little room for my personal items. The hotel lobby is wonderful with beautiful chandeliers - they were even cleaning one of them while we were there. There was a tv monitor in the lobby explaining the cleaning process. The hotel lobby is a great place to congregrate with others for a drink. In addition, the Tap Room and the Speakeasy were great. There's also a Starbucks attached to the property. I will say that the banquet food was less than desirable for those planning a larger gathering. My biggest problem while there was noise from events happening in the 17th floor ballroom. My room which was on the 16th floor could hear everything including the pounding from the bass until nearly midnight. Not fun when you're leaving at 7 am the next morning. Some notice from the hotel staff would have been ideal. That said, the hotel is in an ideal location for conference-going visitors.

Room Tip: Be sure to ask about events happening on the 17th floor that might cause excessive noise for those s...
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IndyMatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni William Penn Hotel, responded to this review, November 22, 2013
Thank you for all of your complimentary feedback from your recent stay but please accept our apologies that on your last night you were disrupted by noise from one of our ballrooms. This is great feedback and we will share it with our operations team so that they can evaluate how to minimize any disruptions to our guests during future events. It was a pleasure to read that overall you had a great experience and it would be our pleasure to welcome you back again soon.
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La Quinta, United States
1 review
Reviewed November 11, 2013

The place is great. Just make sure Steelers aren't in town because that's where they stay. Kind of weird because they're in Pittsburgh so I would think they would just stay in their own homes. Anyway, it's a real inconvenience to get to certain parts of the hotel when they are there because over-protection by Pittsburgh police... Other than that, pretty darn awesome :)

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Eliu B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estero, United States
1 review
Reviewed November 11, 2013

Beautiful hotel with wonderful rooms and comfy beds. The staff is attentive and the lobby is beautiful. The conference I attended there had very nice meeting rooms and the food provided was very good for conference food. The wine was a bit pricey but probably not for the quality of this hotel.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Linda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed November 11, 2013

I stayed at the Omni hotel in Pittsburgh for a conference. The location was terrific, and the hotel staff and amenities among the best I have ever experienced. The bed was comfortable and they really take good care of you. I would recommend it!

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level 4 Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 10, 2013 via mobile

My husband and I stayed here on our wedding night, and were very impressed, until we saw the bathroom. It was a tight squeeze in there and needed a few minor repairs, but other than that, this place was amazing. Our kind sized bed was the most comfortable bed I've ever slept on, and the ritz and glamour of this establishment made this a perfect romantic getaway. We will definitely book here again for our anniversary.

Stayed September 2013, traveled as a couple
Helpful?
Thank Nella G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anderson
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 10, 2013

This hotel is beautiful inside but the wireless service in my room was nonexistent due to the weakness of the connection. In addition, given that I was staying at the Omni to attend a conference, the hotel is very complex and confusing to get around in. The conference rooms and ballrooms are spread out over 3 lower floors and floor 17. Finding the rooms is a challenge, and there is not "central gathering place." The conference meal food varied from excellent to fair, but the meal service was exemplary.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank meerkatAnderson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni William Penn Hotel, responded to this review, November 22, 2013
We appreciate your feedback and apologize if your wireless connection was lacking in strength during your time with us. Our wireless network is constantly being tweaked in hopes that we can get a strong signal to all areas of the building. We are fortunate to have an abundance of conference rooms within our hotel and regret that it was confusing to locate some of your meetings. We make all efforts to have a strong staff presence along with directional signs available and regret that in your experience we were not able to provide you with more assistance. All of your feedback is valuable to us and we are grateful that you took the time share. We hope for a future opportunity to welcome you back.
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Lititz, United States
1 review
Reviewed November 9, 2013

While parking is a bit tricky (just use the valet service!), this hotel offers an upscale feel for a reasonable price. And if you bring children along on your trip, milk and cookies are brought to the room nightly! My two little ones ended up staying home at the last minute, so I had milk and cookies for myself, and it was a fabulous treat! The beds are quite comfortable, and the view of the city is great!

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Dr. Andrea Mar... H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni William Penn Hotel

Property: Omni William Penn Hotel
Address: 530 William Penn Place, Pittsburgh, PA 15219-1820
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Pittsburgh
#2 Romantic Hotel in Pittsburgh
#2 Business Hotel in Pittsburgh
#3 Luxury Hotel in Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni William Penn Hotel 4*
Number of rooms: 597
Official Description (provided by the hotel):
This classic downtown hotel, known as the "Grand Dame" of Pittsburgh, has defined history and elegance since its opening in 1916. A recent multi-million dollar renovation modernized this property to meet the needs of today's traveler. This luxury property is known for its outstanding service, guest room accommodation, award-winning dining and its city center location. The Omni William Penn is situated in the heart of downtown with easy access to sporting, culture, shopping and dining. ... more   less 
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Also Known As:
Omni Hotel Pittsburgh
Omni Pittsburgh
Pittsburgh Omni

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