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“Beautiful Hotel in a Great Location” 5 of 5 stars
Review of Omni William Penn Hotel

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Omni William Penn Hotel
Ranked #6 of 68 Hotels in Pittsburgh
Certificate of Excellence
Niles, Ohio
Level Contributor
244 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 278 helpful votes
“Beautiful Hotel in a Great Location”
5 of 5 stars Reviewed March 14, 2013

I recently decided to spend the weekend in Pittsburgh...enjoying the casino and some shopping in the area. I booked the Omni not knowing exactly what to expect. What I found was a great hotel! The only problem that we had was locating the hotel..it's right downtown and the GPS was having an issue with the taller buildings...once we found it everything went smoothly. There are two parking options at the hotel. You can valet park for $29.00/night or you can park in the parking garage across the street for $5.00. We decided to do the valet parking since we were taking the car out later that evening and it was just easier than trying to park in the garage twice. The valet was very friendly and helpful. The front desk attendant was wonderful. She was so pleasant and helpful. Gave us a great room with a view of the downtown. The only thing I will say about the hotel is that is large and a little confusing to navigate. We found ourselves on the wrong floor more than once when trying to find the restaurant and lobby but we really didn't mind as the hotel itself is so beautiful it was nice to see more of it! We had dinner in the taproom. Service was a bit slow at first but the food was absolutely amazing and at a very reasonable price! The rooms were beautifully decorated. The bathroom was a bit small as others have noted but it really wasn't a problem and the room itself was huge for a hotel room. We really enjoyed our stay here and I would definitely make a return visit if I were staying in the area!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Melody B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni William Penn Hotel, responded to this review, March 19, 2013
Thank you for all of your valuable feedback from recent stay at the Omni William Penn. We are glad you had a good stay with us and enjoyed exploring the hotel. It will be our pleasure to welcome you back if your travels bring you back to Pittsburgh.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,287 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (355)
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Malibu
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 14, 2013

We were in Pittsburgh for an athletic recruiting visit to Duquesne and also to visit family. The staff was extremely helpful and courteous and the room was huge with 2 bathrooms! The beds were two doubles and for four people we would have been more comfortable with two queens. The Tap Room was a fun place to have drinks and see many sports fans on the way to the Penguins game. The hotel is really beautiful in an historic traditional way. We wouldn't hesitate to stay here again when visiting Pittsburgh.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank rjmMalibu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni William Penn Hotel, responded to this review, March 19, 2013
Thank you for sharing your complimentary words about the Omni William Penn on TripAdvisor. We are glad you enjoyed your time with us and we look forward to a future opportunity to serve you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 9, 2013

I recently stayed at this hotel on a business trip. And I must say that as cold and wintery as it felt outside the service was as warm and inviting on the inside. After a quick and courteous checkin I entered my room which was larger than your standard/average hotel room. Spacious, warm and inviting is how I would characterize the room, despite the smallish bathgroom. The room had a more than adequate "business" area with a well appointed desk and more than adequate electrical outlets. The room also had a roomy king sized bed. The lobby area is energetic and almost always populated with guests. The lobby area restaurants were also filled with hungry guests. The loby is obviously the centerpiece of this fine hotel which is also connected to a Starbucks store. Also ordered roomservice and both the service and food were quick and delicious. If you ever have to stay in downtown Pittsburgh by all means please do stay at the Omni Hotel.

Room Tip: Ask for a room on a high floor.
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Troy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni William Penn Hotel, responded to this review, March 13, 2013
We appreciate your generous review of the Omni William Penn. Thank your for allowing us to be your warm respite from the cold weather and we look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashua, New Hampshire, United States
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 7, 2013

Did a one nighter here this week which was my first visit. Had a small dinner with a group of business associates from around the world (20 people). Open bar, hors d'oeuvres and dinner. The dinner was good, bar service excellent and dinner service superb (quiet and unobtrusive). Table was set nicely and wait staff was accomodating to requests "on the fly."

Room: Clean and large, but not set up for the businessman. A paucity of outlets, lighting that was a tad too low and a desk that was really only a table.
Bed was comfortable, TV standard flat screen.

Breakfast was really good. Great service and efficient delivery. Great range of well prepared food.

35 Minutes from airport ($36 cab fare) in moderate traffic.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Dadsmgb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarksburg
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 5, 2013

I live in WV and travel to Pittsburgh for business and always stay at the Wiliam Penn. I have been staying here for over 15 years and the staff has mostly been the same and know our little group of people that have been visiting here for years by name. I love the older rooms that have not been remodeled. It has that old fashioned feel. When you enter the grand lobby it takes your breath away and you feel like royalty.They always have specials and offer different promotions. I have stayed in various rooms, suites and apartments. I have stayed at other hotels in Pittsburgh when the William Penn was filled but nothing compares. Just the idea that the staff is so friendly and always happy to see us makes you feel right at home. There's no place like home and thats the way you feel at THE WILLIAM PENN HOTEL!!!!!

  • Stayed April 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank marsha v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed March 4, 2013 via mobile

Firstly, I wish that I had read the reviews which suggested the preferred program. The staff was helpful, kind and professional. The hotel lobby is magnificent and I was very happy that it included a large Starbucks as well as a few other options.
The room, although recently renovated, was extremely small. The bathroom included a nice makeup mirror but there was not a place for toiletries. The room included a coffee machine and refrigerator. I expected street noise as the hotel is downtown. However, I could hear the person in the next room speaking on the phone at night and coughing in the morning!
If you sleep soundly and don't need space in the bathroom, this is a great hotel.

  • Stayed March 2013
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MC43054
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni William Penn Hotel

Property: Omni William Penn Hotel
Address: 530 William Penn Place, Pittsburgh, PA 15219-1820
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Pittsburgh
#2 Business Hotel in Pittsburgh
#2 Romantic Hotel in Pittsburgh
#3 Luxury Hotel in Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni William Penn Hotel 4*
Number of rooms: 597
Official Description (provided by the hotel):
This classic downtown hotel, known as the "Grand Dame" of Pittsburgh, has defined history and elegance since its opening in 1916. A recent multi-million dollar renovation modernized this property to meet the needs of today's traveler. This luxury property is known for its outstanding service, guest room accommodation, award-winning dining and its city center location. The Omni William Penn is situated in the heart of downtown with easy access to sporting, culture, shopping and dining. ... more   less 
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Also Known As:
Omni Hotel Pittsburgh
Omni Pittsburgh
Pittsburgh Omni

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