Just checked out of the Omni WPH. Our room was large and everything worked. There were a few points that could have used some fine tuning for us during our stay. Our room was really noisy. It turned out that what jokingly sounded like someone drilling into our ceiling from the room above really was...lol. Good to know I'm not losing my mind. Due to some construction in the building we were in a louder than average area that perhaps shouldn't have been booked to begin with. The management was quick to apologize and reduced our bill the last night. Also, the room service was not quite on it's game. We ordered a pot of coffee. The coffee was so old that the creamer wouldn't change the color of the coffee and the server that holds the sugars was filled with coffee was well. To me this is more of a younger staff perhaps not really paying attention to detail. We tried the waffle with whip cream, but it just came as a waffle. Little things like that. Usually just means someone's not watching the finished product leave the kitchen. Over all the location is great and the front desk, valet and floor staff are very nice.
- Official Description (provided by the hotel):
- This classic downtown hotel, known as the "Grand Dame" of Pittsburgh, has defined history and elegance since its opening in 1916. A recent multi-million dollar renovation modernized this property to meet the needs of today's traveler. This luxury property is known for its outstanding service, guest room accommodation, award-winning dining and its city center location. The Omni William Penn is situated in the heart of downtown with easy access to sporting, culture, shopping and dining. ... more less
- Reservation Options:
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- Also Known As:
- Omni Hotel Pittsburgh
- Omni Pittsburgh
- Pittsburgh Omni