A place with potential but one that has a lot of work to be done. There was a shortage of people to valet park the cars, of bellmen, of front desk clerks and people to attend to the needs of the guests.
A second person was booked into our room as the front desk clerk did not realize the last names were different. This would not have been too bad but another member of our group also was given a room occupied by someone else. Another party had their bags delivered to another room as someone forgot to check the names to the luggage, the wait for cars was long, my wife requested a refigerator, after waiting for two days I cancelled it, the toilet seat was not tighened down so it moved every time one sat on it, housekeeping did not notice it and it took hours for maintenance to arrive and do the ten second fix job.
The shower stall had no seal on the bottom of the glass so water leaked on the floor outside of the shower. Others had the same problem.
This old lady of a hotel has a lot of potential but it needs a lot of work and an infusion of money. Learned it was vacant for years and only has been reopened in the last couple of years.
Our room was very small and tight for two people to get around in. For one person it may not have been bad but for two it was small.
- Official Description (provided by the hotel):
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- Also Known As:
- Wyndham Grand Pittsburgh Downtown Hotel Pittsburgh