When we walked into the lobby we were not greeted by any staff member. The woman who I checked in with was not friendly, did not greet me or tell me to enjoy my stay. I booked a room with a river view -- I had a view of the roof!! If I pressed my face to the glass and looked to the right I saw a tiny bit of the river. My window was also splashed with what looked like tar, all over it. I did not have a "Do Not Disturb" sign hanging on the knob inside my room, my daughter and I were staying from Fri-Sun and I did not want housekeeping service. I called the front desk Friday night and requested no housekeeping service and they said, "No problem, we will make a note and inform housekeeping". Well, we went to breakfast early Saturday morning, came back to the room and housekeeping had been there. They also put a $100 hold on my bank account in addition to the cost of the room. In addition, they charged my card the cost of the room on Friday night and again on Sunday when I checked out. Monday when I checked my bank account I was double charged for the room and this wasn't corrected until Wednesday. Although the room was clean it was terribly small and smelled of stale cigarette smoke.
Property: Wyndham Grand Pittsburgh DowntownAddress: 600 Commonwealth Pl, Gateway Ctr, Pittsburgh, PA 15222-1003
Location: United States > Pennsylvania > Pittsburgh
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Ranked #49 of 68 Hotels in Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham Grand Pittsburgh Downtown 3.5*
Number of rooms: 712
- Official Description (provided by the hotel):
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- Also Known As:
- Wyndham Grand Pittsburgh Downtown Hotel Pittsburgh