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“Room great, food very expensive and very average”

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Wyndham Grand Pittsburgh Downtown
Ranked #51 of 72 Hotels in Pittsburgh
Reviewed November 2, 2012

We were pleased with the accommodations, but we were disappointed with the breakfast. First of all, our daughter and son-in-law received coupons for free breakfasts and we did not. We did not understand why and no one could tell us. The breakfast was extremely expensive. We each had two eggs, toast and coffee to the tune of around $28. Four dollars for a cup of coffee is outrageous. This put a damper on our stay. We could not have a cup of coffee in the room because housekeeping did not put regular coffee on the tray. We asked but never got it.

  • Stayed: October 2012, traveled as a couple
    • Value
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Review collected in partnership with Wyndham Hotel and Resorts
Thank PATRICA M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,012 - 4,018 of 4,457 reviews

Reviewed November 2, 2012

The hotel is BIG, but you do not feel it in an unpleasant way.
In well kept 1950-style. Room that I had was fine - AC/heating was efficiet and quiet. No problem with cleaning.
Not extremely large rooms (or bath rooms) but fully acceptable for an European.

Service everywhere was between OK and really good/genuine friendly/helpful. Noticed that a large part of the staff seemed pretty mature - fine but a bit unusual.

WiFi in the free version was not very fast, but all you needed for mail and surfing and for the smartphone. For a price you could get higher speed. A good solution if you by some reason cannot supply high speed to everybody. Rooms had both WiFi and wire - same speed plan.

Breakfast showed that this was in no way an international hotel: various a la carte selections + the buffet:
The buffet was ONLY eggs/bacon-style + toast (and other non-fresh bread and cakes). Some - limited - selection for fruit salad (melons and pineapple everyday). NO same morning baked bread, no cold cuts or cheeses - not to mention smoked salmon (that was on the a la carte) - I know this is not part of the usual american breakfast, but many american hotels are starting to add this to their selection just as medium+ European hotels today normally have some egg/bacon/sausage for their American/British guests.
Equally I observed many Asian guests that were dissapointed over what they could find.


This said the "egg chef" made everything as you wished.

  • Stayed: October 2012, traveled on business
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1  Thank BjoD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2012

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank WILLIAM R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed November 1, 2012

My husband, son and I stayed for a football weekend. The hotel is beautifully situated for a Steelers football game. The rooms were lovely. The staff were constantly cleaning and their customer service was excellent. We ate and drank in the bar as well as their restaurant. The staff was very friendly, the service great and the food in both was very good. Once home, we realized we had left clothing in the wardrobe in our room. We called the hotel and not only did they have our items, but offered to ship the items back to us. We will make this hotel our go to place anytime we are in Pittsburgh.

  • Stayed: October 2012
    • Value
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Thank 020858
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JHWYN, Manager at Wyndham Grand Pittsburgh Downtown, responded to this reviewResponded November 2, 2012

Thank you for your kind comments. We are glad to hear that your left-behind items were recovered and sent. I can assure you we will share your compliments with all our team. It will be our pleasure to welcome you and your family back to the Wyndham Grand Pittsburgh!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 1, 2012

  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank WestJordanNick
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
JHWYN, Manager at Wyndham Grand Pittsburgh Downtown, responded to this reviewResponded November 2, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 31, 2012

  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Eric L
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
JHWYN, Manager at Wyndham Grand Pittsburgh Downtown, responded to this reviewResponded November 1, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 31, 2012

  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank GLENN L
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
JHWYN, Manager at Wyndham Grand Pittsburgh Downtown, responded to this reviewResponded November 1, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Wyndham Grand Pittsburgh Downtown

Address: 600 Commonwealth Pl, Gateway Ctr, Pittsburgh, PA 15222-1003
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #51 of 72 Hotels in Pittsburgh
Price Range: $157 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham Grand Pittsburgh Downtown 3.5*
Number of rooms: 712
Official Description (provided by the hotel):
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Also Known As:
Wyndham Grand Pittsburgh Downtown Hotel Pittsburgh

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