We stayed here from August 10-12. The location is absolutely fantastic. We were lucky to find a deal for $99/night, but that is all I would pay for this hotel. Parking is a NIGHTMARE. They advertise $28/day, in and out as much as you'd like and only 20 minutes notice. On Saturday, we stopped back to freshen up before dinner and we couldn't even get IN to get valet parking. It was almost 50 minutes just to put our car away. We were backed up into intersections. I went to speak to the valet parking guy (hefty white man with white polo) and he basically told me that there's no way he could help. He needed time and if I didn't like it, he'd remove my car from valet. When we returned later that evening, he said, "you finally done with the car?" I don't feel that's an appropriate response.
We stayed with a river view. It was a nice overlook. They accommodated early check in, they honored the rate with no hassles, they refunded one day of valet parking and they have fresh fruit flavored water in the lobby. The front desk staff was great!
The room renovations were shotty. The shower leaked and leaked. The door hinge hit the "dresser" and one of the drawers won't even open in the dresser. The room was clean-ish.A pool would GREATLY improve the hotel. The fitness center was nice.
I wanted ice cream one night and no one could tell me where to get ice cream except from the hotel restaurant. I ordered it and the bartender was great but the ice cream was AWFUL. It was freezer burnt and barely edible. It was also $7 for 2 scoops.
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- Also Known As:
- Wyndham Grand Pittsburgh Downtown Hotel Pittsburgh