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“Beautiful hotel and the rooms were gorgeous. The location...”

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Wyndham Pittsburgh University Center
Ranked #25 of 74 Hotels in Pittsburgh
Reviewed April 18, 2014

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Lisa G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Coleman H, General Manager at Wyndham Pittsburgh University Center, responded to this reviewResponded April 22, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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1,479 - 1,485 of 2,076 reviews

Reviewed April 18, 2014

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Daniel S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Coleman H, General Manager at Wyndham Pittsburgh University Center, responded to this reviewResponded April 22, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 17, 2014

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank cogman62
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Coleman H, General Manager at Wyndham Pittsburgh University Center, responded to this reviewResponded April 22, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 15, 2014

Stayed 4 nights to attend the CMU alumni spring carnival.

What a dump this Wyndham is! A 3 rating is a stretch.

PROS: Pool, club lounge and shuttle (w/in 3 miles) save it from receiving a 2 rating.

CONS: Mixed (mostly dismal and untrained) service, malfunctioning elevators (is the elevator coming or not?), constantly running toilet, loud A/C unit, irregular sink pressure, make for an unpleasant and frustrating stay.

Reasons for "cons" -
A/C - Using the A/C unit will wake you up throughout the night. It is LOUD!
CRAZY ELEVATORS - What's the deal with the elevators? They keep stopping on the 6th floor, when nobody was getting on/off that floor... then it switched directions on its own and went down instead of up, leaving everyone stunned and confused! On 3 occasions, I took the stairs because the elevator just didn't come and was wasting my time.
CLUB ROOM access - If you've booked a "Club Level" room, you get access to the 9th floor's private club lounge (for your complimentary breakfast and water/coffee throughout the day). Upon check-in, the front desk clerk failed to mention that and pointed to Bridges Restaurant instead, saying breakfast is served until 11am. The next morning, I go to Bridges for my comp breakfast and the hostess tells me the comp breakfast is served in the 9th floor club lounge. I go up and discover they didn't activate my key for the club lounge, PLUS I ended up missing the club lounge's breakfast window (which ends at 9:30). I return to my room and call the front desk to send up properly activated keys, and she was irritated! She said, "okay" and hung up on me. The staff needs to be properly trained to provide accurate and timely service.
NO EXTRAS - there is no mini-bar, fridge or safe, and parking costs $20/day, which surprised me.

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SD_gallivant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coleman H, General Manager at Wyndham Pittsburgh University Center, responded to this reviewResponded April 22, 2014

Thank you for taking time to write a review on Trip Advisor!

I would be happy to discuss your guest experience with you and can be reached at chughes@wyndham.com.

I am sorry that you experienced disappoint while a guest at our hotel.

Sincerely, Coleman

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Reviewed April 14, 2014

The hotel has a great proximity to Carnegie Mellon and offers an on-site parking lot which is really convenient. The rooms are night, nothing to exciting. Nice service, and a great shower make it an overall nice stay.

  • Stayed: April 2014, traveled with friends
    • Value
    • Location
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Thank cameleon12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coleman H, General Manager at Wyndham Pittsburgh University Center, responded to this reviewResponded April 22, 2014

Thank you for taking time to write a review on Trip Advisor!

I am pleased that you had an "overall nice stay."

Warm regards, Coleman

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Reviewed April 14, 2014

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Theresa O
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Coleman H, General Manager at Wyndham Pittsburgh University Center, responded to this reviewResponded April 22, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 12, 2014

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Martha M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Coleman H, General Manager at Wyndham Pittsburgh University Center, responded to this reviewResponded April 21, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Wyndham Pittsburgh University Center

Address: 100 Lytton Ave, Pittsburgh, PA 15213-1444
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Pittsburgh
#17 Family Hotel in Pittsburgh
Price Range: $111 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham Pittsburgh University Center 3.5*
Number of rooms: 251
Official Description (provided by the hotel):
With an enviable location in the heart of Pittsburgh's Oakland neighborhood and just steps from Carnegie Mellon and several world-renowned UPMC hospitals, the Wyndham Pittsburgh University Center hotel exemplifies the best among Pittsburgh hotels. Travelers looking for a hotel in the center of Pittsburgh's medical and educational district and walking distance to University of Pittsburgh will find this non-smoking hotel ideal, and leisure travelers will delight in the myriad of sporting events, shopping, dining and renowned attractions offered in the Pittsburgh area and within easy reach of this hotel. After a long day of travel, guests can unwind with a relaxing dip in the heated indoor pool. Bridges Restaurant and Lounge offers upscale yet casual dining and affords guests the opportunity to enjoy breakfast, lunch and dinner without needing to leave the hotel. A fully equipped fitness center is available for those who like to stay active or enjoy relieving the stress of a long day of conducting business. Guests enjoy the convenience of ample parking, available for a nominal daily fee, or may choose to leave the driving to the hotel by taking advantage of the complimentary shuttle service offered within a three-mile radius of this Pittsburgh University Center hotel. Each of the 251 well-appointed guest rooms includes thoughtful amenities like plush bedding, an ergonomic work station, and free Wi-Fi Internet. Guests upgrading to an Executive Level room enjoy a private, key-access floor, plush bathrobe and access to the private club lounge. This Pittsburgh hotel features seven newly renovated meeting rooms totaling 7,333 square feet of meeting space. The event rooms range from a 400-square foot event room that comfortably seats 25 people to a 3,500 square foot ballroom that accommodates up to 600 people for a reception, 250 people for a banquet, or 30 8X10 feet exhibit booths. ... more   less 
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Also Known As:
Holiday Inn Pittsburgh University Hotel Pittsburgh
Pittsburgh Holiday Inn

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