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“never again”

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Wyndham Pittsburgh University Center
Ranked #31 of 70 Hotels in Pittsburgh
Ho Ho Kus
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“never again”
Reviewed September 12, 2013

had a terrible experience
prior to staying was going to join the wyndham club not now
room was neat/ tidy but was not a superior room and definitely not worth 209 /night before taxes
we were with a wedding party but were allowed only one night at the wedding rate as there were (no more block rooms available for the second night)
the next morning we were called by the front desk to inquire as to when we were checking out .
had to stand in line for 15 min to straighten out the mistake
after attending the wedding we came back to our room to fine out we were locked out ... back down to the front desk 15 min in line again to find out the cards were "deactivated " no apology offered ; instead the clerk offered wisdom
"cards do periodically become deactivated "



  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
1 Thank Kippik12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike C, General Manager at Wyndham Pittsburgh University Center, responded to this review, September 24, 2013
Thank you for the feedback and I am sorry that things did not go well. I would like to speak with you to better understand the circumstances. Please contact me at your convenience. My email address is mcurd@wyndham.com. I look forward hearing from you.
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Orchard Park, New York
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 11, 2013

The hotel was clean, staff extremely helpful and friendly, close to everything we wanted to be close to and would stay there again when traveling to Pittsburgh. The food was also very good and the lobby bar and beer selection was amazing. A bit pricey for beer but considering it was a hotel lobby bar - I guess it is to be expected. Nice time in a great City....

Room Tip: We had a great room at the end of the hall on the 4th floor....quiet and clean - very restful.
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  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PJ P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike C, General Manager at Wyndham Pittsburgh University Center, responded to this review, September 15, 2013
Thank you for the very favorable review about you recent stay with us. I'm glad you enjoyed the comfort and quiet of your room and that you were able to get a great nights rest. Thank you for choosing Wyndham.
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Additional Information about Wyndham Pittsburgh University Center

Property: Wyndham Pittsburgh University Center
Address: 100 Lytton Ave, Pittsburgh, PA 15213-1444
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Pittsburgh
#24 Family Hotel in Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham Pittsburgh University Center 3.5*
Number of rooms: 251
Official Description (provided by the hotel):
With an enviable location in the heart of Pittsburgh's Oakland neighborhood and just steps from Carnegie Mellon and several world-renowned UPMC hospitals, the Wyndham Pittsburgh University Center hotel exemplifies the best among Pittsburgh hotels. Travelers looking for a hotel in the center of Pittsburgh's medical and educational district and walking distance to University of Pittsburgh will find this non-smoking hotel ideal, and leisure travelers will delight in the myriad of sporting events, shopping, dining and renowned attractions offered in the Pittsburgh area and within easy reach of this hotel. After a long day of travel, guests can unwind with a relaxing dip in the heated indoor pool. Bridges Restaurant and Lounge offers upscale yet casual dining and affords guests the opportunity to enjoy breakfast, lunch and dinner without needing to leave the hotel. A fully equipped fitness center is available for those who like to stay active or enjoy relieving the stress of a long day of conducting business. Guests enjoy the convenience of ample parking, available for a nominal daily fee, or may choose to leave the driving to the hotel by taking advantage of the complimentary shuttle service offered within a three-mile radius of this Pittsburgh University Center hotel. Each of the 251 well-appointed guest rooms includes thoughtful amenities like plush bedding, an ergonomic work station, and free Wi-Fi Internet. Guests upgrading to an Executive Level room enjoy a private, key-access floor, plush bathrobe and access to the private club lounge. This Pittsburgh hotel features seven newly renovated meeting rooms totaling 7,333 square feet of meeting space. The event rooms range from a 400-square foot event room that comfortably seats 25 people to a 3,500 square foot ballroom that accommodates up to 600 people for a reception, 250 people for a banquet, or 30 8X10 feet exhibit booths. ... more   less 
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Also Known As:
Holiday Inn Pittsburgh University Hotel Pittsburgh
Pittsburgh Holiday Inn

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