This is the worst stay in a hotel we ever had. Shower stunk, stains on carpet, dirty linens, peeling wallpaper, stains on loveseat (ewww). Definiitely subpar for a Hilton chain. The worst part though was that when we complained to the manager(who was okay to deal with), 2 housekeepers were standing near us and they were whispering (loudly) that we were liars and all we wanted was a free room. The woman handling the refund transaction was equally nasty in her 'customer service'. My main regret is that I didn't approach the manager a second time about my treatment.
Also, I feel the need to note that I had posted a review before about this hotel and it has been deleted and it did not break any of the posting rules, so watch out!
- Official Description (provided by the hotel):
- The Hampton Inn Pittsburgh/Greentree hotel is three miles away from downtown Pittsburgh and the North Shore - providing free shuttle to and from local businesses and nearby attractions. We're located 10 miles away or less from: the Pittsburgh Zoo, Oakland University Center, Andy Warhol Museum, CONSOL Energy Center, Carnegie Mellon University, Heinz Field, Kennywood Amusement Park, University of Pittsburgh, PNC Park and more. Our clean, comfortable guest rooms include free WiFi, hot breakfast, microwaves and mini-refrigerators, fitness center, seasonal outdoor pool, business center and more. ... more less
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- Also Known As:
- Hampton Inn Pittsburgh/Greentree Hotel Pittsburgh
- Pittsburgh Hampton Inn